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“Thank you! You made our day!”

The Bike Place in Kielder
Ranked #5 of 9 things to do in Kielder
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Bike Place is located in Kielder Water and Forest Park. This largest man made lake in Northern Europe, surrounded by forest creates a suberb habitat for rare animals and birds. Within the forest and around the lake, there are a varied range of cycle trails suitable for all abilities. We can help you enjoy this great wilderness, with bike hire, trail maps and free advice.For more information call 01434 250457.
Retford, United Kingdom
Level Contributor
19 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Thank you! You made our day!”
Reviewed August 26, 2013

We arrived at Kielder with our own bikes, but had lost seat post clamp en-route. Despite not needing to buy anything, the lovely people at The Bike Place sorted us out, free of charge, so that we could carry on with our day. Thank you so much for your kindness, as well as detailed information about which route to try. We had an absolutely fabulous day & will definitely be back.

Visited August 2013
Helpful?
1 Thank FGP40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Visitor rating
    77
    15
    5
    1
    4
Date | Rating
  • English first
  • Japanese first
  • Any
English first
North Shields, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Great Bikes, Super Staff”
Reviewed August 19, 2013

Arriving on the off-chance of a Sunday Afternoon ride, we encountered kids with tantrums, clueless parents who had reserved inappropriate bikes, trailers etc. for their little darlings, a queue in the shop, phone ringing, and yet, somehow one member of staff who was spinning plates with a smile and an acknowledgement for everyone. Such a lost art in these times. When the kids were settled and off, the queue was dealt with politely and artfully. Everyone got a bike ,full instructions as to where to head off to, and what to look out for. The ride recommended was ideal for all of us (blue),and the bikes were great for a hire centre, And free cabaret just watching! Thanks for squeezing us in Mark, hope your other staff member arrived later!

We will be back, and pre-booked next time! One of those red ones again!

Visited August 2013
Helpful?
3 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebburn, Tyne & Wear, England
Level Contributor
139 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
“Good quality bikes, affordable too”
Reviewed August 19, 2013

Hired two bikes for circular route around Kielder Reservoir. Good quality Forme bikes, all waiting for us on arrival. Not all of my bike's gears were fully working so check your bikes before you set off, just to make sure

Visited August 2013
Helpful?
1 Thank Backfixer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Great service on all counts”
Reviewed August 19, 2013

We visited the Bike Place for information about the trails, really friendly and helpful even though we weren't buying anything! Later in the weekend we needed a loose brake cable tightening and brake fluid replacing. The owner did this without charge, not even for the brake fluid!
Fantastic service, thank you.

Visited August 2013
Helpful?
1 Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Fab staff and great bikes”
Reviewed August 5, 2013

Really friendly, helpful, knowledgeable staff. Bikes were ready and waiting for us when we arrived. Drop off at the end of the hire period was really easy.

Visited July 2013
Helpful?
1 Thank 123LL_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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