We stayed for one night 7th December 2012. We booked 4 rooms for our party. Rooms clean, spacious and modern. Just showers-no bath. Where was the problem. Well, my daughter(in her 30's) was in a room on her own. She had a problem with the kettle and the handle got broken. It was lucky that she did not get scolded for which the motel would have been liable. She was honest and informed reception. Then it started. Aggressive,rude and objectional. They demanded a payment of £70 for the kettle+£6 same day delivery cost. What!! The dispute lasted for some time, but we refused to pay. The next stage they called the police but they did not turn up (they must have had a good laugh at the station at being called out for a broken kettle). Eventually we gave our name, address,phone number and left. TIP:- do not have any accidents with the room fitments.
- Official Description (provided by the hotel):
- Deangate Motel, situated on the edge of the Forest of Dean, offers boutique bedrooms, continental breakfasts for just £5 per person per morning, free parking and free Wi-Fi. The elegant rooms at the Deangate all have a modern en-suite bathroom and tea and coffee facilities. Rooms also offer a flat-screen TV,sound proof walls, hairdryer and telephone. ... more less
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- Also Known As:
- Deangate Hotel Lydney