My husband received a warm welcome at reception, but the staff chose to ignore me completely (I find this happens quite often at Holiday Inns!).
Our room was immaculate with the usual hospitality tray, fridge and iron. Plenty of space to hang clothes, but the wardrobe door blocked the bathroom door when open which was rather inconvenient when we were both trying to get washed and dressed! The bathroom was spotless. Lovely crisp bed linen but the mattress was very hard. Efficient and quiet air conditioning. In general, the standard of housekeeping throughout the hotel is above average.
The pool is huge and swimming was a pleasure. Towels and glasses weren't cleared away and so it was impossible to tell whether or not loungers were being used. The in-room brochure says children under 13 years of age may use the pool only during certain hours, so check first with the hotel to see how strictly they observe this rule if you're bringing children who will want to swim in the early evening, to avoid disappointment.
Breakfast was excellent with a good choice of hot and cold items.
One more minor grumble - it would have been so nice if, when checking out, the reception staff had asked if we'd enjoyed our stay. We feel it's a simple courtesy which is more often than not overlooked.
- Official Description (provided by the hotel):
- Exceptional AA 4 Star Merit hotel within close proximity of M4, Reading, Bracknell & Wokingham setting new standards in design & service. Offering tranquil spacious air-conditioned bedrooms with luxury bedding and 32" flat screen TV. Complimentary secure underground parking for all guests and delegates. Extensive Esprit leisure facilities including 19m indoor pool, Life Fitness Gym and Dermalogica Spa Treatments. Enjoy relaxed dining in the 2 AA Rosette Caprice Restaurant with outdoor terrace or visit our stylish Monty’s Bar & Lounge to relax and enjoy a drink or quality bar meal in tranquil surroundings whilst enjoying music by our talented resident pianist. 8 state of the art conference and banqueting suites for up to 220 guests with dedicated Conference Manager. Air-conditioning and fibre Wi-Fi throughout. Ideally located for London (30 minutes) from adjacent Winnersh Triangle station. ... more less
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- Also Known As:
- Holiday Inn Reading m4 Jct10 Hotel Reading