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“Great Pool!” 4 of 5 bubbles
Review of Holiday Inn Reading - M4, Jct 10

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Holiday Inn Reading - M4, Jct 10
Ranked #1 of 3 Hotels in Winnersh
Certificate of Excellence
St. Neots, United Kingdom
Level Contributor
68 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great Pool!”
4 of 5 bubbles Reviewed June 17, 2014

My husband received a warm welcome at reception, but the staff chose to ignore me completely (I find this happens quite often at Holiday Inns!).
Our room was immaculate with the usual hospitality tray, fridge and iron. Plenty of space to hang clothes, but the wardrobe door blocked the bathroom door when open which was rather inconvenient when we were both trying to get washed and dressed! The bathroom was spotless. Lovely crisp bed linen but the mattress was very hard. Efficient and quiet air conditioning. In general, the standard of housekeeping throughout the hotel is above average.
The pool is huge and swimming was a pleasure. Towels and glasses weren't cleared away and so it was impossible to tell whether or not loungers were being used. The in-room brochure says children under 13 years of age may use the pool only during certain hours, so check first with the hotel to see how strictly they observe this rule if you're bringing children who will want to swim in the early evening, to avoid disappointment.
Breakfast was excellent with a good choice of hot and cold items.
One more minor grumble - it would have been so nice if, when checking out, the reception staff had asked if we'd enjoyed our stay. We feel it's a simple courtesy which is more often than not overlooked.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank myhusbandandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
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English first
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 12, 2014 via mobile

His is my Second visit to the hotel. The first time I arrived late and did not use any of the facilities. On this visit I used the gym. This is small but has all the machines you need for a good workout. The pool is excellent. The food in the restaurant was well cooked and tasty. I would certainly use this hotel again.

Stayed June 2014, traveled on business
Helpful?
Thank JDNSKI1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadleigh, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

This was our second visit to the Holiday Inn at Winnersh Triangle, and the hotel is still very good value for money. Nice clean room, spotless bathroom, comfy bed with choice of pillows. All staff were very pleasant and check-in was quick and easy, and we had a call from reception about an hour after arrival to check that everything was okay with the room, which was a nice gesture. Free parking for guests is a bonus.
Breakfast buffet is very good with something for everyone and - again - very pleasant staff in attendance.
Would definitely recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandraH1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed June 7, 2014

The hotel is fresh and modern with free parking. For hotel guests. The gym is a good size with plenty of equipment and the pool is nice (although dirty towels, cups and glasses were strewn everywhere and not cleared the whole time we were in the area). The room service was prompt and the meals were fairly good. I think wi-fi should be included, at least in the public areas. The bathrooms are nicely decorated with a decent shower pressure. However, all of this matters little when the intention of the stay was a good night's sleep not far from Heathrow before a long haul flight. But the mattress is way too hard and has terrible roll together. I can only assume that perhaps most customers are here during the week on business travelling alone and sleep in the middle of the bed creating a rut. My back is now sore and I've slept badly.(room 119) would not stay again for this reason because wouldn't want to risk another bad nights sleep despite the other facilities being good. Disappointed and tired.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Reading - M4, Jct 10, responded to this review, June 23, 2014
Dear HMax,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room amenities prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Cornwall
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

We just needed an overnight stay somewhere near Reading to visit relatives. The hotel was close to A4 which I thought would make it noisy. As soon as we turned off the main road it seemed very tranquil. Hotel looks nice from the outside. Book in was quick & friendly. Room was nice and also nice to have a bath. We didn't have dinner there that evening. Bed was comfortable and we slept well. Breakfast was good - we were served rather than self service which was nice - we hadn't asked for it! The garden outside the window was lovely.
All of the staff were quick, helpful, polite and the hotel was nicer than we expected. Would definitely use this again when next in the area.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TreeFolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex U.K.
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

From the point of walking into Reception until checking out the next day, this hotel performed as all hotels should.
It has to be said that the location is not pretty, being on the edge of a business park, but if you're not looking out of the window it's not an issue.
Initial welcome was first class. Special mention for Alain who was friendly, personable and courteous. A good start.
Secure parking and plenty of spaces in the well lit underground car park.
Good sized room with all that you need. We had an executive room with a couple of "perks" but I'd be confident that standard rooms wouldn't be a let down. Choice of 'firm' or 'soft' pillows was a nice touch.
Dinner in the Caprice was faultless.
Service was spot on, nicely timed interventions by the staff and small recommendations given.
The food was excellent. We both went for the Indian menu. Didn't initially intend to, but it turned out to be a great choice.
Don't expect the usual curries served in the regular curry houses - the dishes were delicate and beautifully flavoured. Un-mistakenly Indian food but with extra class.
So; a good meal followed by a good night's sleep with absolutely no external noise and a pitch black room, then up in the morning and down to breakfast.
Buffet breakfast was excellent. Food constantly refreshed and hot things were just that - hot.
Again, service was spot on.
Checked out by Alain again (do hotel staff never sleep or have homes to go to?) and despite a little "episode" with the printer, a nice experience.
More of a business hotel than a leisure destination but without a doubt a top notch place in just about every respect.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ustraveller11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Reading - M4, Jct 10, responded to this review, June 6, 2014
Dear Highly Valued Guest

We are truly appreciative of your taking the time to share your wonderful feedback following your stay with us . Your recognition of the efforts of our team has been truly motivational for them.

We are delighted you have noticed the high standards of cleanliness and maintenance of the guest rooms and your enjoyment of our superb 2 AA rosette cuisine .

Once again, thank you for taking the time to share your feedback. We hope to see you again at the Holiday Inn Reading M4 Jct 10 in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellesmere Port, United Kingdom
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed June 2, 2014 via mobile

Needed a hotel for an overnight stay between Slough and Newbury and this hotel fit the bill. At £55 it was a relatively inexpensive stay and we had few expectations.
However, the hotel was superb.
Secure free parking, spotless reception, great staff and a huge room with very impressive bathroom and separate desk and armchair.

My wife is a light sleeper but didn't wake once, there is no noise from slamming doors, noisy revellers or sirens! Ideally located if you want a quiet stay but not much going on nearby if you want lots of activity on doorstep.

Overall, a lovely stay and highly recommended!

Stayed June 2014, traveled as a couple
Helpful?
Thank MarkBTID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Reading - M4, Jct 10

Property: Holiday Inn Reading - M4, Jct 10
Address: Wharfedale Road, Winnersh Triangle, Winnersh, Wokingham RG41 5TS, England
Phone Number:
Location: United Kingdom > England > Berkshire > Wokingham > Winnersh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Winnersh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Reading - M4, Jct 10 4*
Number of rooms: 174
Official Description (provided by the hotel):
Exceptional AA 4 Star Merit hotel within close proximity of M4, Reading, Bracknell & Wokingham setting new standards in design & service. Offering tranquil spacious air-conditioned bedrooms with luxury bedding and 32" flat screen TV. Complimentary secure underground parking for all guests and delegates. Extensive Esprit leisure facilities including 19m indoor pool, Life Fitness Gym and Dermalogica Spa Treatments. Enjoy relaxed dining in the 2 AA Rosette Caprice Restaurant with outdoor terrace or visit our stylish Monty’s Bar & Lounge to relax and enjoy a drink or quality bar meal in tranquil surroundings whilst enjoying music by our talented resident pianist. 8 state of the art conference and banqueting suites for up to 220 guests with dedicated Conference Manager. Air-conditioning and fibre Wi-Fi throughout. Ideally located for London (30 minutes) from adjacent Winnersh Triangle station. ... more   less 
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Also Known As:
Holiday Inn Reading m4 Jct10 Hotel Reading

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