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Holiday Inn Reading M4 Jct 10
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Reviews (1,257)
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All reviewsbusiness parkcaprice restaurantmodern hotelcourse mealkey cardtrain stationunderground parkinggood sizeswimming poolindian menusteam room and saunaexecutive roomreception staffthe sofa bedvirgin experienceexcellent facilitiesleisure facilities
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966 - 971 of 1,257 reviews
Reviewed November 8, 2012 via mobile

This is wellsignposted, on edge of modern business park. Hotel is very new and spotlessly clean with large reception area and bar/restaurant area. Staff seemed approachable and competent.

Hotel has à large secure and well lit car park (not cheapest).

I think this Hotel is meant for business travellers in the main.

  • Stayed: November 2012
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1  Thank Stumpy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed here for two nights to attend our Daughters wedding at Ruscombe. The staff were pleasant,friendly and helpful. The room and bathroom was very clean. Bathroom was big enough. The hotel is tastefully decorated.We had dinner and Breakfast in the Restaurent,which was good...meals were a bit pricey but,they were good. There is a Bistro across from the hotel which also provided lovely meals which were a little cheaper. Loved our stay here and now holds a lovely memory----our daughter went from here to the church.

  • Stayed: November 2012, traveled with family
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Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this reviewResponded November 24, 2012

Dear Valued Guest

Thank you very much for your lovely review following your stay at our hotel whilst attending your daughter's wedding at Ruscombe. Our best wishes to the newly weds!

We are delighted that you found our team so pleasant and friendly.We also thank you for your lovely feedback about the enjoyment of your bedroom and the hotel facilities and the high standards of decor.

We hope to have the pleasure of welcoming you back to the hotel in the not too distant future

Kind regards

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Reviewed November 6, 2012

I've stayed a few times at the Holiday Inn Reading M4 Jct 10 and really like the hotel. Breakfast is excellent & fresh, dinner choice is fantastic and they have one of the best hotel gyms in this price category, with a lovely 25m pool, steam room and sauna. I had one of the best massages I ever had outside of Asia, provided by Ahmed, who also works at the gym reception.

  • Stayed: October 2012, traveled on business
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Thank Ralf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this reviewResponded November 24, 2012

Reviewed 6 November 2012


Dear Repeat Guest

We are really appreciative not only of your loyal custom but for your wonderful review and recognition of our efforts which we sincerely appreciate.

We are very pleased that you particularly enjoy our breakfast and 2 AA rosette dinner offering so much , and that you have managed to enjoy our extensive Esprit Fitness & Spa facilities so much. Ahmed is indeed a highly experienced Masseur and we thank you very much for sharing your positive experience so much.

We look forward to welcoming you back very soon and being of continued good service to you

Kind regards

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Reviewed November 5, 2012

We stayed here for 2 nights as a family as it was convenient for Legoland, There was a indoor pool here which the children loved and spent quite a bit of time here over the 3 days we were there, there were no other activities for the children and we were glad we had taken things to keep them amused. The staff were very friendly and nothing was to much trouble for them !
We also met up with friends here and we were given rooms opposite each other which was very good as our children were back and fore to each others rooms. On the saturday night we ordered room service for the 8 of us ( 4adults & 4 children) and were all ivery mpressed with the quality of the food and also how reasonably priced it was!!!!!! Would we stay here again? definitely,

  • Stayed: October 2012, traveled with family
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Thank mavva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this reviewResponded November 24, 2012

Many thanks for choosing our hotel for your family break on your recent trip to nearby Legoland.

We are really grateful to you for your wonderful review and are delighted that you and your family and friends enjoyed our facilities so much.

Our superb 19m indoor pool is indeed very popular with our younger guests and we are very pleased they enjoyed the leisure facilities so much .

We are very pleased your group of 8 enjoyed your room service meal so much and that you found the meal to also be such geat value.

We look forward to welcoming you and your family back in the very near future

Best wishes

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Reviewed November 4, 2012

We stay in this area several times a year and need only B and B. We thought we would try this hotel as a change from our regual hotel. This is an OK business type hotel. Staff at reception talk down to you as if you are stupid. Room was fine (Executive) but bathroom tiny. Breakfast OK but poached eggs cooked to order were rock solid and inedible. Waitress just shrugged when I commented.
Will be going back to our regular haunt, the Reading Moat House in future.

  • Stayed: November 2012, traveled as a couple
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Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBB99, Owner at Holiday Inn Reading M4 Jct 10, responded to this reviewResponded November 5, 2012

Dear Guest

Thank you very much for choosing our new hotel for your stay to the Reading area on this occasion.

I appreciate that when you are used to staying in a property for years, you perhaps become accustomed to staff and the property itself but nevertheless I was most surprised by your review taking into account our 4 star merit and 2 AA rosette classification in recognition of our standards and service.

I apologise that you felt our lovely receptionist was in any way speaking down to you as I can assure you this was not the intention and our guests frequently commend her for her wonderful demeanour . With our being a new hotel, we do try to explain all the features and facilities in the hotel at time of check in including for example the method to operate the key card lift controller which sometimes confuses our guests..

I am also surprised that you had nothing positive to say about our fabulous tranquil rooms, the fact you had a wonderful Kingsize bed in your room, brand new facilities , 32" flat screen tv and Gilchrist & Soames toiletries, all of which our guests generally very much appreciate.

In addition we provide a 19m indoor pool and a wonderful Dermalogica Spa facility combined with indoor secure parking, all of which your regular hotel ofcourse does not.

I apologise if the poached eggs you ordered from the a la carte menu were not entirely to your satisfaction. In addition to an extensive buffet breakfast on offer each morning which is very well received by our guests normally, our Breakfast chefs cook any items required to order and could easily have replaced your poached eggs for softer poaching if only you had asked.

We thank you for your feedback which has been shared with all relevant members of the team, and hope to have the pleasure of welcoming you back again.

Regards

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