We stayed in the Villa Angelina Luxury Suites section of the resort and were very satisfied.
We were collected from the airport in a very comfortable, spacious and air conditioned vehicle with posh bottled water on standby.
Jemuel was the Head Concierge and the person who took care of us throughout our stay. We had access to him 24/7 via text or phone call which was fantastic and he never once let us down.
The food on sight was very good; particularly the Japanese and Korean Restaurant (the name has escaped me but it’s a short walk from the main reception).
We were not interested in the exclusive entry to Fantasy Land (mini theme park) but it was nice to have the option. We just wanted to relax and unwind.
The hotel room was superb. First time I’ve ever had ‘free access’ to the mini bar’s contents! Bed was great and the shower was on another level. Hot tub on the balcony with a view of the ocean!
The only reason this isn’t a 5 star review is because our room had a MAJOR SECURITY ISSUE. In short, we were unable to lock our room or even engage the safety chain as both were broken!
Management was unable to rectify the problem during our short stay and fortunately we were not burgled. We did take some peace of mind and reassurance from the fact that this resort was very private and secure with armed guards at the gated entrance. However, I still would have liked a secure and lockable hotel room for the money we were paying.
Try the Zip Line and ask to go in a ‘superman position’. This was a very thrilling experience and worth every peso!
We missed the opportunity for a massage but were given a tour of the on sight Spa! One word: “Wow!” The services were expensive: P6000 package for two (massage, jacuzzi and sauna). However, the facility and view looked and felt amazing and next time we’ll certainly be indulging!
Overall, a fantastic stay and we had a lovely experience. Jemuel delivered first class customer service and we felt very valued. We will certainly stay again.