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Dakak Park & Beach Resort
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Reviews (307)
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All reviewsbeach resortday tourwhite sandhorseback ridingnice resorttheme parkbanana boatitalian restaurantlovely beachwater sportsreception areasouvenir shopview deckbad receptionbeach sidedel nortecomfort room
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176 - 181 of 307 reviews
Reviewed January 31, 2014

This is the fourth time i visited the resort and to sum up my experience of the place, it went from good, to fair, to bad, to so much better.
First time I was there was in 1998. It still had few amenities but what stuck in my mind was the delectable breakfast we had then and the tranquility of the place. The 2nd time was okay and the third time was really, really bad due to the very poor service from what were obviously untrained staff and their insouciance to our needs.
Anyway, I wasn't expecting much when we went back late last year. It was a very pleasant surprise to see that so much has improved especially the service and attitude of the staff. There was no fuss in checking-in and checking out. Cottages/rooms looked the same though since 1998. We paid P8,000 for a deluxe room. The price came with a room and breakfast for four, 4 tickets and free rides to and from Gloria de Dapitan, and free use of the pool/etc.. There were three pools, I think, and my kids really enjoyed the slides. The resort had lots of choices for breakfast. There were also concrete roads all around the resort making it convenient for us to go from one place to the next.
We didn't get to enjoy the place much since we had to leave early at 8 am the following day. But because of the experience we had, we are again making plans to go back to the place.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank christami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhio R, Manager at Dakak Park & Beach Resort, responded to this reviewResponded February 2, 2014

Dear christami,

Thank you for taking time to write this very nice review about our Dakak Beach Resort. We appreciate you taking the time to provide fellow travelers with a personal perspective of your stay here at the Dakak Beach Resort.

We are happy that you enjoyed your stay with us with your family, and it was a pleasure for us having you as a guest. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. We are looking forward on your next visit.

Hope to see you again.

Sincerely yours,

Rhio Alcoseba Redulosa
Customer Service-IMD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

I been calling the number given in their Facebook page for many, many times and its so frustrating that nobody care to answer. There were few times also that they picked up the phone and hang up right away. You should not put contact number in the first place if you do not want to be called by customers.

  • Stayed: January 2014, traveled with family
    • Service
3  Thank Shavon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhio R, Manager at Dakak Park & Beach Resort, responded to this reviewResponded February 2, 2014

Dear Shavon D,

Thank you for taking time to write this review about our Dakak Beach Resort.

We’re sorry that you received such kind of service that prompted you to write us with such kind of review. We also regret any inconvenience that your experience has caused you. For me to be able to double check it, kindly send me the link or name of the facebook fan page you are referring to, for there were multiples of pages appearing under Dakak Resort. Also, it is better if you could also send me the number which you are trying to call or have been calling. Kindly send it to cscare@dakakresort.com. For inquiries or reservation, you can also email us at reservation@dakakresort.com.

If you have any more comments or concerns, do not hesitate to give us a call or send us an email to cscare@dakakresort.com, our customer service email.

Thank you again for bringing these matters to our attention.

Sincerely yours,

Rhio Alcoseba Redulosa
Customer Service-IMD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2014

The place needs total overhaul. Bamboo restaurant is overpriced, wi-fi is not working. Bamboo rooms could have used big glass windows so outside stunning view can be much appreciated. Room TV is very old has no cable and needs to be donated to charity. Oh and the airconditioning, it shuts down from 7am until check out time, when I asked the front desk why the AC is not working but the room's power is on, I was told its power sharing something? And get this when we are about to check out @ around 11am the AC turned back on! No wifi provided in the room, and everyhing was overpriced. As a balikbayan, its nothing you can be proud of!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Metal_Fineday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhio R, Manager at Dakak Park & Beach Resort, responded to this reviewResponded February 2, 2014

Dear Metal_Fineday,

Thank you for taking time to write this honest review about our Dakak Beach Resort.

We’re sorry that you received such kind of service that prompted you to write us with such kind of review. We also regret any inconvenience that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

If you have any more comments or concerns, do not hesitate to give us a call or send us an email to cscare@dakakresort.com.

Thank you again for bringing these matters to our attention.

Sincerely yours,

Rhio Alcoseba Redulosa
Customer Service-IMD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

Location is ok but the rooms are long overdue for refurbishment. The restaurant is very expensive and no wifi in the rooms. They said free WiFi is available at the Bamboo restaurant but when we went there for dinner the WiFi wasn't working. Not worth the price.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Arunkumar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhio R, Manager at Dakak Park & Beach Resort, responded to this reviewResponded January 26, 2014

Dear Arunkumar G,

Thank you for taking time to write this honest review about our Dakak Beach Resort.

We’re sorry that you received such kind of service that prompted you to write us with such kind of review. We also regret any inconvenience that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

If you have any more comments or concerns, do not hesitate to give us a call or send us an email to cscare@dakakresort.com.

Thank you again for bringing these matters to our attention.

Sincerely yours,

Rhio Alcoseba Redulosa
Customer Service-IMD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

Excellent location but..... Rooms are log cabin effect with logs covered in horrible brown paint. Rooms are way overdue a refurbishment. No WiFi in rooms. AirCon noisy and not working all the time. TV not worth switching on - only 1 low res channel. Rooms have windows but they don't open and you can't see through them. Restaurants - food good but way too expensive.
It's a 3 star resort charging 7 star prices.

Room Tip: Ask for the recently built rooms
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BlueLagoon999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhio R, Manager at Dakak Park & Beach Resort, responded to this reviewResponded January 6, 2014

Dear BlueLagoon999,

Thank you for taking time to write this honest review about our Dakak Beach Resort. We appreciate you taking the time to provide fellow travelers with a personal perspective of your stay here at the Dakak Beach Resort.

We’re sorry that you received such kind of service that prompted you to write us with such kind of review. We also regret any inconvenience that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

If you have any more comments or concerns, do not hesitate to give us a call or send us an email to cscare@dakakresort.com.

Thank you again for bringing these matters to our attention.

Sincerely yours,

Rhio Alcoseba Redulosa
Customer Service-IMD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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