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Strimon Garden SPA Hotel
Ranked #1 of 3 Hotels in Kyustendil
Skopje
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Review”
Reviewed November 27, 2013

This November 2013 I was a guest at this hotel for a second time. what is my opinion? Simply this hotel has failed in many aspects in the past three years.
Rooms
Below are the pictures, as a proof of my opinion. I can see destroyed furniture and wallpaper, stains on the carpet, old TV type “strimon”which is practically not usable, partially clean shower ... and please be aware that this pictures are from deluxe room. Please be aware that these images are from the deluxe room. Can you imagine what is a quality of the standard room?
The first impression when you enter the room is that the decorative wallpapers are too dark and suffocating the room. The curtains are not ironed and full of dust, they smell on something ugly and dust y. The same holds for the bed linens are old, thinned and smells unpleasant.
Staff
The staff is impolite and lazy.
Spa
Respect for the Spa center , which is excellent with special respect to the mineral pools. The Swedish sauna and the infrared sauna are very small (for 3 people ) and not well held.
Imagine, it is allowed to take only one towel and if you ask to change the wet towel with dry one, the lazy blond girl will answered that is not possible. Why? The answer is: the policy of the hotel.
Warning, for bath in the swimming pool you should have a swimming cap which cost an additional 3 Euros.
Food
Breakfast was good.
The dinner was plentiful without possibility to choose a meal (we had HB). The waiters are non helpful and they have all the time sarcastic smile ( something like, what you want now?) , simply they want to collect plates and to finish duties as soon as possible.
Advice, don't take a HB, it is much better to have only a breakfast.
Definitely this hotel should not have 5 stars, is not worth for those prices.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ana969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Sofia, Bulgaria
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 3, 2013

Situated in a rather dilapidated area just 2 blocks away from the town center. Rooms are big enough but uneven flooring, a broken chair back and a leaking toilet tank are things one is not supposed to find in a 5-star hotel room, right?
SPA center excellent! Great opportunities for balneologic amd other kinds of treatment (detox, massage, etc.). Staff quite polite and friendly.
The gym only has a treadmill, a stepper and some weights, so if are into working out, this is definitely not the place for you.
Food was OK, but again, having breakfast on tablecloths with food stains from the previous night dinner is sth you wouldn't expect. Also waiters were rather slow and there seemes to be total lack of coordination between the restaurant staff and the reception desk regarding consumption when you pay your bill upon checking out.
Overall this is not a bad place to stay, but awarding it five stars must have been a very bad joke....

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MilenP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 16, 2013

We visited this hotel a couple of times these last years and we liked it a lot as the mineral water in its spa pools is really unique. It smells of sulphur and cannot be drank, but is very beneficial for all kinds health issues, back pain etc. However when somethings started to fall apart nothing was renewed or mended. Rooms copy the style of the Sacher hotel in Salzburg, but when they were used and not renewed they turned sloppy, small tiles fall constantly from pool walls and may even hurt children, overall there is a depressive look to the once fine hotel property. The mineral water remains the same, but only we could not notice the marks of time on all the rest. In addition to this, at present, hygiene is not adequate, breakfast is scarce, so is dinner if you have it in your tourist package. All in all, not adequate for a 5 star hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JH Co A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
israel
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 6, 2013

Very good spa hotel with exelent spa and balneologic facilities.good ,clean rooms.thin room walls,can listen conversations from the next room.not all staff members speak english,which is a real problem.A biggest problem is a problematic air conditioner,which were not really cool the room,outside it was 29, end of april

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shuranet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veles, Republic of Macedonia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 6, 2013

The hotel is a five minute walk from the centre of the town.Rooms are very nice but they are not big enough for a five star hotel,breakfast was good but also not a five star.SPA is very good and we enjoyed in the swimming pool,and specially in the "Rome bath".The hotel is very nice and i had a good time,but it was a little bit too expensive,and maybe it should be classified as a for star hotel.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoran D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabrovo, Gabrovo, Bulgaria
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

Stayed at the hotel for 2 nights - November 6th and 7th 2012. I was fascinated by the atmosphere on entry through the reception and lobby! Great impression on the gold-mirrored ceilings in the hallways! The atmosphere is somehow royal and cozy at the same time! Rooms are spacious enough to have everything you need - TV, Internet, telephone, mini bar. The bathrooms are large nad luxury - for each guest left slippers, towels and bathrobes. A hairdryer. The mattresses are very comfortable!
Best impression for me was the food and the restaurant! Breakfast was very diverse and offers a healthy and quality food - any kind of cheese, smoked salmon, selyotka, vegetables, a variety of nuts, fruits and baked breads and croissants! For dinner I recommend to try black rice with soy sprouts, vegetables and cashew nuts! It was incredibly delicious! Prices on the menu are definitely worth! I only regret that I did not try the spa, given that I was traveling on business. As the only minus I can report is that air conditioning was quite swollen at night and we became hot ...

Room Tip: Get rid of the blanket, it gets hot through night!
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivanova80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 18, 2012

I would like to share my bad experience and to protect other clients of Hotel Strimon.
Case is follow I ordered one hard drink - 50 ml - and barman didn't gave me a menu or did let me know about price of it ?! when ask for bill they stated that this is "RemiMarten'' and asked for 230 Bg Leva for one drink!!! I still keep invoice as evidence.
Be careful in this facility staff isn't correct!

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Georgi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Strimon Garden SPA Hotel

Property: Strimon Garden SPA Hotel
Address: Tsar Simeon I Str 24, Kyustendil 2500, Bulgaria
Location: Bulgaria > Kyustendil Province > Kyustendil
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Kyustendil
Price Range (Based on Average Rates): $
Hotel Class:5 star — Strimon Garden SPA Hotel 5*
Number of rooms: 73
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Also Known As:
Strimon Spa Club Kyustendil Hotel Kyustendil

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