Have visited twice this hotel and liked it. First time was uneventful, I was there alone during the festivities around the Cherry festival in Kustendil. Visited it again with the group of friends and even though everything seemed to be satisfactory, there was one major fault - air conditioning.
We arrived there when it was very hot and in the rooms there was written that air conidition does not work when windows are open. Checked but the window was closed to my opinion and did not make an effort to close it. However the heath in my room kept climbing. Also friends were complainuing but they called the service of the hotel and it seems it was arranged. However in the middle of the night there was a terrible storm, at times it seemed the hotel will be destroyed, and only then I checked again and closed the window and .... did not hear the storm so much. I was surprised there were friends who did not hear the storm at all. Apart that everything in the hotel was to my full satisfaction.More
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