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“VFM!”
4 of 5 bubbles Review of Hillscape Khandala

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Hillscape Khandala
Ranked #3 of 14 Khandala B&B and Inns
Mumbai (Bombay), India
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“VFM!”
Reviewed August 26, 2014

Visited it with family last Thursday. The place is a huge bungalow, the rooms are spacious overlooking the hills and a garden with a large common drawing hall.Staff is courteous and helpful, though the food deserves some attention.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank ashpandey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
    4
    14
    4
    4
    5
See reviews for
15
10
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 21, 2014

I had booked 3 rooms, got the entire first floor, 101 is small, 102 slightly bigger & 103 is very big room. But all 3 rooms are neat n clean. Living area outside rooms gives u space to spend time together. my kids enjoyed in the living area. Breakfast was good and served hot. very good staff & very cooperative. Got 1 room when i checked in as two rooms were not ready but got those in half n hour, because of which i negotiated for late check out next day and got for two rooms. Location wise its not so good location but kind of centrally located with everything in range of 7-10 KMs.

Room Tip: If one room then choose 103, if not then 102...if three rooms choose 101,102, 103 as you get living...
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  • Stayed August 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
8 Thank JennyB091982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 3, 2014

Firstly the hotel does not hav a staff to cater groups.the service is bad as we were left hungry on all 3 meals as they had nthng in the kitchen.staff is not at all friendly and to our surprise we were charged vat on our final bill whch they did not hav printed on the bill.when askd for the vat number a person wrote the vat number whch we checked n was bogus.I hav a request to ppl plz take care as the entire vat money goes in their pocket.the staff even threatened us on asking the vat number

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank altafsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 2, 2014 via mobile

The hotel is just a bunglow with no entertainment n any customer going there have to be dependent on the in house restaurant which closes by 9.30pm and has limited items available from d menu.the hitel charges 12.5%vat on d food bill but doesnt have the tin number.u try not to pay them d illegal tax which they charge n be ready to face d brunt.its really not worth visiting.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Gulamhusain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 1, 2014

We had been on 30th and 31th of July 2014 with my Family and friends.
The hotel is just 2 km away from Khandala station.
The so called hotel is a conversion of a Bunglow.
There is nothing great about the ambience of the hotel.
The indoor games they have are very limited and also broken or ruined off.
No other entertainment in the hotel.
The quality and quantity of the food served is not worth the price.
The quantity cooked is very limited. (Cannot order anything extra if required)
The complimentary breakfast was tasteless. Very average of its kind.
The staff service is poor.
More preference is given to the members of the hotel. Rest all of them are treated in a sub standard manner.
On the time of settlement of bill. Firstly the bill is without VAT Tin number mentioned on the same and still 12.5% Vat is charged on the total amount.
Secondly 6 times more was charges for a glass broken by mistake. I.e. Rs 100/- charges for a glass broken.
The management is poor. The staffs especially on the billing counter are rude and arrogant.
They provided us with the wrong Vat no when asked for the same.
In all a very bad experience.

Room Tip: Should go for some other option for stay apart from this.
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank sakintin123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2014

first of a all its not a resort nor a hotel its a residential bunglow converted into a lodge for some mere income the room are ok,the restaurant takes a lot of time to serve food and they close by 9.30 and after that we dont get anything to eat near by and these people fool customer by charging 12.5% vat on food and stay bills inspite of no tin number mentioned in d bill n when we ask them abt the tin number not mentioned on d bill they start arguing and even insult u by telling u to move out its not at all worth visiting instead stay at ur place n save that bucks.

  • Stayed July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
7 Thank husain h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2014

We have been with family and friends with small kids. Few of the lights in bathroom and inside room were not working. Cable were going OFF and ON quite often and clarity was very poor except for couple of channels. Food was good but at the same time they were very slow and they could not serve as per our needs. Also in complimentary breakfast they skipped dish on asking they replied "Not available". One of the glass got broke and they charged 100 rs for that to my surprise no one charges for glass in any hotel service is poor. Most annoying is they were charging 12.5% tax without TIN no. On asking they kept arguing and behaved badly with one of the dialouge "check out ka time ho gaya hai tum log jo" and " 1 ghanta ruko fir hum batate hai humhe"

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank MGolwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hillscape Khandala

Property: Hillscape Khandala
Address: Santogen House, Plot No.15/16 | Hilltop Colony, Near RTO Guest House., Khandala, Lonavala 410301, India
Location: India > Maharashtra > Lonavala > Khandala
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 14 B&Bs / Inns in Khandala
Price Range (Based on Average Rates): $$$$
Number of rooms: 8
Official Description (provided by the hotel):
Khandala Hillscapes is a first of its kind boutique residency, an exclusive haven of solitude and luxury for those looking for a home away from home. Located at the edge of a luscious forest in Khandala, nestled in a pristine natural setting, it is the perfect destination for those who yearn for tranquility and privacy in a natural surrounding. ... more   less 

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