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“A good resort to relax” 4 of 5 bubbles
Review of Zara's Resort

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Zara's Resort
Ranked #2 of 6 Hotels in Khandala
Pune
Level Contributor
61 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“A good resort to relax”
4 of 5 bubbles Reviewed February 3, 2014

We had to organise a training programme for our Dealer Salesman & we located this resort at Khandala. The rooms were well appointed, neat and clean. The triple bed rooms had 3 independent beds which made in comfortable for our training candidates. The meeting room was good. The resort served good food. The food was tasty, yet not very spicy or oily. We all enjoyed the programme and the resort. The staff was very helpful in organising the arrangements for us.

Room Tip: Choose a room garden facing on the back side for a good view
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank AnandRajore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Mr. Anand,

Thank you for giving us an opportunity to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out your valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

182 reviews from our community

Traveler rating
    52
    55
    44
    16
    15
See reviews for
79
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
mumbai
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 15, 2014

Finalised this place for reunion with friends and family after going through the reviews. I am happy I chose this place. It’s a small property but exactly the way it has been portrayed. Service is really good for this kind of property and that is clearly the highlight. Food is also tasty. Staff is competent and rooms are nice. There were too many school kids for day trip and we thought it may ruin our get together but all their arrangements were separate and didn’t interfere. I think it’s a good place for reunions and small get together.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank Drmanmohansingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Valued Guest,

Thank you for giving us an opportunity to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out your valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nasik
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed January 13, 2014

The location of the property is good but a lot needs to be done to improve the overall quality of stay. Nothing is provided unless asked for including basic toileteries in the room. regular cleaning of the corridoor was not done to cater for the karate camp that was in progress. Very expensive for the services included and provided.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
8 Thank Sridhar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Mr. Sridhar,

We regret the inconvenience caused to you, Sir. We have taken into account all the points of discontent mentioned by you in your review and are committed to make the necessary changes. We request you to please give us another chance and we assure you will not be disappointed.

Thank you so much for your valuable inputs. We will work on them and assure you the best of service at your next visit.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

I had arranged a birthday party for my wife at Zara Resort, Lonavala. My brother in law had suggested me this property. It was a very nice experience. the staff is very courteous and polite and well mannered. They organised it very efficiently. The food was also very good. Its amidst a very green environment . There are lots of trees and also have small pocketed areas where kids can play. We played games like kick football, baseball, badminton etc. The pool was a little unclean. The rooms are very spacious and are really cosy. Its a nice place where one can arrange small get togethers or parties. I had a great time.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank PRASANNASALVI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Mr. Prasanna,

Thank you for giving us a chance to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again and giving you the best of services at all times.

Thank you for taking out valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

I celebrated my birthday with my family and friends at Zara resort, Khandala. It was a surprise get -together arranged by my husband. I must say I was super impressed with the staff who were hands on at all times, very friendly, and organized everything very efficiently. The bonfire, and music DJ and the natural landscape were like a bonus.

The rooms are spacious with great views. They have these small pockets for outdoor sports and the kids in my family enjoyed playing there. I would say for family get togethers, weekend parties this cosy resort nestled in the green environs is an ideal choice. Highly recommended for group outings. plus the proximity to Mumbai and Pune makes it a perfect weekend spot.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Shwetaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Valued Guest,

Thank you for giving us an opportunity to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out your valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
goa
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed November 22, 2013

A gem of a resort in Khandala, well priced, backed by excellent service and great food, the pool is amazing, for a short break from Pune or Mumbai i Guess this is an excellent hotel, the overall landscaping is great , I would definitely love to visit the place again as it is great welcome break.

Room Tip: Impressed with what i got
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ilovearpora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Mr. Mario,

Thank you for giving us an opportunity to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out your valuable time for reviewing us on TripAdvisor.

Do let us know for any assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

Went with my family , for a Sangeet ceremony of our close family friends. While being a huge group we were taken care nicely .... things arranged nicely... Great Rooms... great hospitality. Good landscaping...volleyball court, swimming pool is a plus

Room Tip: Choose rooms on higher floor
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank AndyRao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akaal M, Public Relations Manager at Zara's Resort, responded to this review, August 12, 2015
Dear Valuable Guest,

Thank you for giving us an opportunity to host you at Zara's Resort Khandala!!

We are glad that you've had a great stay at Zara's & we look forward to welcoming you once again.

Thank you for taking out your valuable time for reviewing us on TripAdvisor.

Do let us know for any further assistance.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zara's Resort

Property: Zara's Resort
Address: Near D. C. High School,Pune Mumbai Road | Pune-Mumbai Road Tal.Maval,District Pune, Khandala, Lonavala 410301, India
Location: India > Maharashtra > Lonavala > Khandala
Amenities:
Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Khandala
Price Range (Based on Average Rates): $
Hotel Class:3 star — Zara's Resort 3*
Number of rooms: 48
Official Description (provided by the hotel):
Zara is all about a serene yet fun-filled stay.The surrounding green spaces and the 50 rooms in their embrace are a picture of peace. Walk the length of the verandahs, feast your eyes on the flowers and enjoy the sound of silence. Recharge yourself. Forget the noise and chaos of the city that you just left behind. Spend time with your loved ones and let them know how much they mean to you by showering them with the luxury that our resort offers. ... more   less 
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