Mystic Valley Spa - the name conjures up visions of otherwordly charm, of a special place. The reality is a huge disappointment. It is just another hotel really; with attached spa facilities. The only difference from a city hotel is that the property is spread out over a few acres, instead of being located in a single multi-storeyed building. Even so, don't expect a verdant lush paradise. It is for the most part concrete-paved, with nary a tree in sight. Why then would one drive 3 hours from the city to be here?
The reception staff were polite, courteous and helpful. Check-in was particularly efficient, considering that over 70 of us were checking in at the same time. The same cannot be said of the room cleaning though. The bed linen and towels were not particularly clean. I would recommend that you carry your own soap and shampoo - the ones provided at the room will sting your eyes. This at a spa resort?
The rooms located in blocks interspersed throughout the property, are vaguely reminiscent of college hostel rooms - especially the way they face the common open verandah/corridor. When it rained, these open corridors were flooded with water.
The food at the restaurant is passable. Service at the restaurant is just OK. We spotted a rat scurrying across the dining area - while we were dining! Room service has nothing much on offer.
There is a large room that is laughably called the "gym" - with a single treadmill, a lone exercise cycle, a pool table and a TT table. Both fitness machines were under repair whilst we were there. The conference rooms too were quite ordinary with poor acoustics.
The best part about Mystic Valley Spa has to be the courteous staff who were willing to accommodate special requests for our rather large group. I don't think we will be going back there for another business event though. I would definitely not recommend it for leisure/personal travel and stay.
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