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“Excellent hotel”

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Suites Hotel & Spa - Knowsley
Ranked #1 of 4 Hotels in Knowsley
Certificate of Excellence
Reviewed April 8, 2013

We stayed at this Hotel for a wedding on the 31/03/13. We stayed for 2 nights in an executive family suite. The hotel was excellent, rooms where very nicely decorated with excellent facilities, a fridge and a Tv in both rooms. We ate in the hotel restaurant on our first nights stay which was very nice and no complaints about the food or the service. The actual wedding day in the hotel was perfect and all the staff where very proffesional. We also ordered the room service in the hotel which again was fantastic. Would definately stay at this hotel again.

Room Tip: Executive Rooms where excellent.
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  • Stayed: March 2013, traveled with family
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Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for takiing the time to post your review. We are pleased that you enjoyed your stay with us.

It is always very encouraging when we receive great feedback and I will pass this on to the team.

We hope that you will visit us again in the near future

Michael Cummins
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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619 - 625 of 795 reviews

Reviewed April 7, 2013

First visit and all I can say is that everything good that has been written about this hotel stands.From the moment you check in you are made to feel welcome.The food in Hadley's is excellent so don't be put off trying it ,the reviews that point out minimal faults all I can say is these people must have been extremely unlucky on their visit.Finally a special mention to a member of staff who was absolutely brilliant throughout our stay Ellie from the bar who not only is extremely good at what she does but also has a fantastic personality and a oh so lovely smile that greets you every time you go to the bar.THanks Ellie the banter was great fun too. WE will definitely be going back again next year and hope that nothing has changed too much and that we get to meet all the same staff again.

Stayed: April 2013, traveled as a couple
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for taking the time to post your review.

We are glad that you enjoyed your stay with us here at the Suites Hotel Knowsley. I will pass on your comments to Ellie, she will be pleased that she received such positive feedback.

Thank you also for your kind comments regarding Handleys Restaurant. We have a very dedicated Restaurant and Kitchen team who try their very best to go the extra mile for you.

We look forward to welcoming you back to the Suites Hotel in the near future

Best Regards

Michael Cummins
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

We've just got back from our 5th grand national weekend stay at the suites,this hotel is superb in every aspect,quality rooms,superb food,friendliness of the staff,5 star cleanliness.The fact we keep going back says it all,in fact were booking to go back next year ! Had the pleasure of meeting the owner Peter who made us feel very welcome,I would 110% recommend this hotel to anyone

Room Tip: All rooms are large and spacious,good for relaxing in.
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  • Stayed: April 2013, traveled with friends
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1  Thank 629MarkT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for taking the time to post your review.

We are glad that you enjoyed your stay with us. We do appreciate that you keep coming back to us. Peter does like to make all our guests feel welcome and that reflects in the whole time

We hope that you had a lucky time at the Grand National and hope that you will come back in the meantime also, as there is lots to see and do in the area as well as the Grand National.

Thank you again for your kind comments and we look forward to welcoming you back to the Suites Hotel in the near future

Best Regards

Michael Cummins
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

We have just returned from a two night stay at this hotel. This was our fourth visit and we would not stay anywhere else. We go for grand national weekend and it was brilliant. Breakfast and evening meal was lovely with excellent choice and value for money. The name of the hotel says it all as the rooms really are full suites, with dining area huge beds in a separate room. The staff are very friendly and polite and work very hard to make sure everything is perfect. The pool and sauna area etc is very clean and a real plus for the hotel. The hotel is only a short taxi ride to aintree too. Nothing was too much trouble for any of the staff at this hotel. Excellent service and we look forward to going back again. If you like a spotless hotel with good food and with a friendly welcoming atmosphere this is the hotel for you.

  • Stayed: April 2013
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Thank Sarahnmark2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for taking the time to post your review and for your kind comments.

We are pleased that you enjoyed your stay with us and hope that you were lucky enough to back some winners during your visit to the Grand National.

The hotel prides itself on the team and dedication to customer service that we have and we are glad that you had the chance to experience the 400 Club,

We look forward to welcoming you back to the Suites Hotel in the near future, and will pass your comments on to the team.

Best Regards

Michael Cummins
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

Stayed here last night in The Presidential Suite aka The Lindon Suite! Highly Recommended, consists of Dining Room, Lounge, Bedroom, Bathroom with Jacuzzi Bath and TV, Toilet and walk in wardrobe.
TV's in all the rooms except the guest toilet.
Great sound system in all rooms and mood lighting which is all controlled via sonos pads situated at various locations in the suite.
Food in the restaurant was excellent, recommend the rack of lamb, melt in the mouth and succulent!
The swimming pool, sauna and jacuzzi are great and towels are provided, you need £1 for the lockers though which is refunded once used.
Hairdryers available free in the changing rooms which is an added bonus.
Staff very friendly and do all they can to accomodate, the owner, Peter is a real gentleman and we were pleased to meet him during dinner.
The jacuzzi bath takes a while to fill but once done its bliss and great to watch tv whilst having a relax! the mood lighting also make it a very enjoyable experience.
This was a gift for us and we thoroughly enjoyed ourselves, we had breakfast in our room, which is £10 per person but well worth it and there is plenty to eat and drink, the full English is very much recommended.
We have stayed here before, 3 years ago, but didnt stay in the top suite. The hotel has improved greatly since our last stay and The Presidential Suite (The Lindon Suite) is highly recommended even if it is a bit pricey for one night!

Room Tip: All suites are good but the presidential suite (The lindon Suite) is worth paying extra for!
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  • Stayed: April 2013, traveled as a couple
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Thank Scouse1Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 22, 2013

Thank you very much for posting your review. The Lindon Suite definitely is the ideal suite for that extra special occasion. We are pleased that it lived up to your expectation.

We hope that we can look forward to welcoming you back to the Suites Hotel Knowsley in the near future

Many Thanks

Michael Cummins
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

lovely clean large suites bed was fantastic slept like a baby and the staff are very friendly. the buffet breakfast was delicious would return again. we were part of a wedding party and we all had rooms the wedding was lovely the staff in dining room very attentive,

Room Tip: all rooms are lovely and clean and spacious
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  • Stayed: March 2013, traveled as a couple
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Thank tippytales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for taking the time to post your review. We hope that you enjoyed the wedding here.

Thank you for your kind comments regarding the rooms and breakfast. I will pass on your comments to the team as it is always encouraging when we receive great feedback

We hope that we will have the opportunity of welcoming you to the Suites Hotel again in the near future

Best Regards

Michael Cummins
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

We stayed as a couple - our room was a mini suite of bedroom plus a separate sitting/office area. All most spacious & comfortable, with 2 TV's if you argue about what to watch! We only stayed one night but it definitely warranted a longer stay.
Breakfast was great, a full range of hot & cold items :-) In the room there was a well stocked hospitality tray, also with a cafetiere to make fresh coffee.
The bathroom had a tub as well as shower, plus complimentary toiletries.
Excellent king size bed which was really comfortable.
Staff polite & helpful at all times.
We would definitely make a return visit here - recommended!

  • Stayed: March 2013, traveled on business
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Thank Soutenu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Director of Sales at Suites Hotel & Spa - Knowsley, responded to this reviewResponded April 11, 2013

Thank you very much for taking the time to post your review.

It is always very encouraging when you receive great feedback and I will pass your comments on to the team.

Thank you very much for choosing the Suites Hotel Knowsley and I hope that we will have the pleasure of welcoming you back in the near future

Best Regards

Michael Cummins
Sales & Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suites Hotel & Spa - Knowsley

Address: Ribblers Lane | Prescot, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Knowsley
Price Range: $81 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suites Hotel & Spa - Knowsley 4*
Number of rooms: 98
Official Description (provided by the hotel):
The Suites Hotel & Spa, located in Knowsley, is just 8 miles from Liverpool City Centre with good transportation links. The hotel offers exclusive suite-only accommodation with free Wi-Fi and on-site parking as well as bar, bistro and restaurant with full complimentary access to our brand new leisure suite. Each suite at The Suites Hotel comes with a spacious living and dining area. They are equipped with a writing desk, a TV, refrigerator and tea and coffee making facilities. They include en-suite bathroom facilities fitted with a bathtub and a shower. Our new and exclusive, The Spa at Suites Hotel, is an oasis of tranquillity where you can relax and pamper yourself with an array of treatments from world renowned Decleor. We are also proud to announce we have been selected to offer the exclusive range of products and treatments from the Haute Couture of beauty Carita, Paris. As the only Carita Spa within a 20 mile radius validates that our spa offers luxury together with the best treatments on Merseyside. ... more   less 
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Also Known As:
Knowsley Liverpool
Hotel Knowsley

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