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“So Friendly”

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Holiday Inn Express Liverpool-Knowsley
Ranked #3 of 4 Hotels in Knowsley
Birmingham, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“So Friendly”
Reviewed November 8, 2011

Stayed here 1st November for one night while visiting relatives every one was so friendly and the young lady behind the desk in reception just couldnt do enough for us.....
we had asked for rooms next to each other (my brother and his wife were with us) and walk in showers as my husband is dissabled . the rooms were spotless . food was good...and the breakfast was ample , we are going back again in a couple of weeks and will certainly stay here again....

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goldfinch95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    85
    119
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    34
    19
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Berkshire
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 4, 2011

When working away from home, I simply want a clean, spacious, comfortable room with a good power shower, in a convenient location for the business activities I am doing. This hotel delivered on all fronts.
I did not eat the breakfast, nor did I plan to eat the breakfast - I am not a fan of the typical buffet breakfasts served up in UK hotels....so I couldn't comment on the breakfast included at this hotel.
A really quick and convenient check in and check out.

Last time I needed to stay at this location, I opted for the Suites Hotel opposite, which was fine - but there were a few maintenance issues and a really poor shower, hence why I opted for the Holiday Inn Express this time around. However, I did still eat my evening meal at Suites Hotel, where the quality of the food is very good (much much better than anything you would expect on an Industrial Site next to the motorway!).

When I am travelling on leisure, my expectations are completely different - I then opt for luxury and nice quality experiences, for which this hotel would not tick any of those boxes.

But for a business stop-over, or when you just need somewhere economical to sleep for the night when en-route to somewhere else, this hotel is an excellent option.

Room Tip: More spacious rooms with sofa usually cost the same as a standard room.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wimble21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 31, 2011

We had two rooms booked in our party. The first night the reception managed to give our key to two Dutch gents, who came into the room when we were asleep. Then the second room wasn't cleaned - no towels etc.

Apart from that - don't stay here thinking that it's near Liverpool - middle of an industrial estate miles from anywhere.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SP_edin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Knowsley hotels

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 31, 2011

Stayed here with several other couples as we were at a wedding nearby. Nice clean rooms, quite spacious compared to travel lodges and similar. Breakfast was included which was a bonus, not an amazing range of choice but really cant complain.

Staff were great - let us all check in early to get ready before the wedding and booked us a taxi to get there. Great little place

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank huddslass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirksanton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2011

We stayed there with 2 of our children, although at 10 and 6 they were less than impressed with only having one pull out sofa bed to share between them even though we booked and payed for 2 adults and 2 children, a family room! Desk staff were fantastic and very helpful. Having recently stayed in a travel lodge for the same price i was pleased to find this hotel was by far superier, much cleaner and "people friendly". Breakfast was included the price we paid and was lovely. Would definately stay here on our next trip to Liverpool.

Room Tip: The only downside i found was not having separate beds for the 2 children in a "family" ro...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 28, 2011

This hotel was clean and functional. Staff were friendly. Rooms were clean and comfortable. Breakfast is perfectly reasonable with hot and cold choices available. Negatives were that you had to pay for the internet in your room which is quite pricey. There is only one small lift, which seems slow, says it can fit eight, but cannot hold more than five people. The hotel is a little bit out of the way from the city centre about 30 mins in a cab costing anything from £10-14. Next time I may choose something closer to the city centre, nevertheless I would stay here again.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanchia46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, UK
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 14, 2011

Ive been to liverpool and stayed in city centre but this time could not find anything available in the centre to suit budget as i did book fairly last minute.

Hotel is only about 10 mins by car to liverpool city centre and sits right off the m57 so very easy to get to.

When using hotels in this country i always seem to end up in holiday inns or the expresses as they are always reasonable priced and where i need them to be. And ive not been disappointed yet.

Staff very proffessional and friendly no problems at all.

Room was usual express by holiday inn affair but very clean and ample size for 3 of us to share.

Breakfast was good and included in all rates so even better.

Hotel has own car park and we never had a problem finding a space but it is small so dont know this woukd be an issue if hotel was full

No restaurant on site but about 2 miles away there is a showcase cinema with a kfc , mcds and a franky and bennys in it .

Hotel does have own bar.

Would defo stay again especially as free parking and easy access to liverpool centre.

If anyone has questions feel free to ask

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girly_gadget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Liverpool-Knowsley

Property: Holiday Inn Express Liverpool-Knowsley
Address: Ribblers Lane, Knowsley L34 9HA, England
Phone Number:
Location: United Kingdom > England > Merseyside > Knowsley
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Knowsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
Official Description (provided by the hotel):
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley

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