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Kalem Adasi Oliviera Resort
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Reviewed August 18, 2008

I stayed in this resort (Kalem Island Oliviera Resort ) for six days during August 2008. We were in a group of seven families each with small kids.
The island, scenery, sea, nature and the island breeze is gorgeous. Fully lives up o what you on the internet site.
However the quality of operations and the service is just unacceptable. There is a power shortage on island: ACs, fridges (including the ones in the food services) and lights either don’t work at all or work just barely. There is a clear shortage of staff: Same 5-6 waiters (all very respectful and nice people) serve you during breakfast, lunch and dinner in different venues over a stretched period of at least 15 hours. Everything is served late and often with mistakes: Order food at 1200, you are lucky if you get it by 1400, and even then you often get something different than what you have originally ordered. The recipe and size of servings of the same dish in the menu changes daily due to availability of material in the kitchen. During the six days, the buffet for dinner and breakfast, 90% of the time the same variety was served and for the price charged the offering was poor. The pool was small and not properly cleaned. On the beach there was a shortage of sun-chairs and umbrellas. Rooms are not properly maintained and cleaned: Most light bulbs are faulty or missing, cleaning is just superficial.
Despite all these, food and beverage prices are probably at the most expensive end of the scale for all hotels in Turkey, including the best ones in Istanbul. Since you are on an island you get the most extreme version of the abuse of captive customer treatment.
The attitude of the management is not positive either, they have a clear take it or leave it attitude.
My sincere recommendation to the owners of the place is to fire the entire management team immediately, or if they are managing the place on their own hire some professionals or rent the place to a professional hotel management company.

  • Stayed: August 2008, traveled with friends
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7  Thank MehmetG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2008

Actually the first impression of the hotel is incredible. The shore, sea, climate, sunset everything is like paradise but if you ask for a mineral water, you can't get it. That's one of the small problems. But it can be worse if you find a dead bird(more than a week) under your childs bed.
But the biggest problem is the quality of the service, although all the people trying their best, because there is no manager for the staff. Actually there is one but, he is not interested with the complaints of the guests.
But you can spend a day at the beach, without staying there. It will be a good experience

  • Stayed: July 2008, traveled with family
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9  Thank Razorfaith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2008

We went for honeymoon to Kalem Island Oliviera Resort for 4 days,when we saw the photos on internet we were very affected by the beauty of the scenes and we decided to stay at Kalem İsland.İt's a really special place especially for honeymoon:)
We felt ourselves very special person there..Everybody must see Kalem İsland....very beautiful,attractive and peacefull

Stayed: June 2008
3  Thank Yuppo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2007

Stayed for 1 week at Oliviera resort for a special birthday treat and wanted something different and unusual which this certainly is. We booked a sea view chateau tower suite which had a bedroom with ensuite shower, a living room which also had a mini bar in it and a hallway with marble steps that lead upto the the tower where you could have 360 degree views of island incl. the mainland and Lesbos, couldn't have asked for more.

The beach area had loungers etc but also 4 poster daybeds with white muslin drapes which were great because we could lie there all day long, have a swim and stay in the shade as the temps. were over 40 degress while we were there. Sometimes we were on our own or maybe 3 other couples, the w/e seemed to be a bit busier.

Kalem Island has only 1 hotel which is family owned but they do not own the whole island, there are a few houses which seemed to be occupied as holiday homes. It is not the easiest place to get too. We flew from England to Izmir Turkey and arranged through the hotel to have a taxi pick us up and take us to the ferry terminal or should I say pontoon!!! This cost round trip 200 euros and it takes approx over 2 hrs. each way .Be sure and have some water with you or get the taxi driver to stop at a shop on way. The reason I say get the hotel to arrange transport is because it is extremely difficult for drivers to find out where the terminal is and another couple told us of their experience of doing it themselves. It cost the same but they had to swop taxis in Dikili for a local one as their driver got lost. Once you get to the terminal the hotel's boat will pick you up as it's only 400/500 metres across to the island.

There are some things you should know before deciding if this resort is for you. The resort mainly catered for Turkish tourists. The staff were all new and spoke little english, the owner Ali Datar who I believe was educated in the states spoke and understood english with no problem and was very helpful when needed and always asked us if things were ok. We stayed on the island all week as we wanted to chill out but the problem then is the food can be a bit boring and they could do with changing the menu. We had breakfast and dinner incl. and usually had lunch by the beach. The food although fresh was not very exciting and the dinner menu only had 5 choices which stayed the same throughout our stay.

There were problems caused due to lack of english spoken by staff but in fairness they were all very friendly and tried to do their best even when they got it wrong. Although the resort does an all inclusive package if you want, it only includes house red wine and water so beware The drinks are very expensive, branded spirits cost £10/$20 without mixers and the local beer cost £4/$8 for a 300ml bottle. We went on the a boat trip for 1 hour and they sent the hotel mamager with us as the crew person couldn't speak english, this cost £50 and was well worth it. This is not the place for nightlife as there would only be a few people down by the beach side bar after dinner each night.

In our opinion the hotel needs to employ an "experienced "resort manager who speaks good english and not one whose background is engineering. This would have prevented qute a few of the problems we incurred. The existing mgr Delilah always forgot things and always looked like it was all too much for her, we lost count of the times she forgot things it became a standing joke between us.

Overall we really enjoyed Kalem Island because it was just what we wanted and needed ,completly different but do not go if you want refinement ,gourmet cooking and 5 star accomodation as you will be disappointed. If you want to get away from it all and just chill out then please go.

  • Stayed: July 2007, traveled as a couple
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4  Thank diydegsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: June 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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