We're just back from a great skiing week at the end of March 2013.
Das Urbisgut is a great hotel that manages to cater for families in a very friendly way, balancing an informal manner with excellent service.
We had half board, which was a buffet breakfast (great choice of cooked foods and cold buffet) and 5 course dinner which was simply delicious. Where the food was too rich or novel for the kids (8 & 11) it was never too much trouble for the kitchen to prepare them something to order (from lasagne or schnitzel to "the best chicken nuggets ever").
The room was warm, cosy, had a separate bedroom for the kids, a good bathroom, seating area and balcony and was spotlessly clean.
There's a very good "Wellness" centre in the cellar (steam rooms, sauna, infrared booth) and a small swimming pool, which the kids enjoyed.
The other guests were a mixture of families and couples without children, with neither group being the odd one out as can happen in some hotels that welcome families.
We had a car and used that for trips out to different ski areas each day, so for us the location was excellent - but you don't have the ski-in, ski-out experience here (the ski bus does stop immediately outside and takes 10-15 minutes to reach the slopes). We visited Zauchensee, Wagrain, Flachau, Flachauwinkel and Altenmarkt easily, parking was no problem and all the runs were open (though some of the lower slopes were a bit slushy by the end of the sunnier afternoons).
The kids went to ski school in Zauchensee, but that was a mistake, as the Balla school (which was the only one that had space) is more of a babysitting service than a place to improve your technique - it was also very expensive. We'd go for the Weltmeister school next time.
We flew from Manchester to Munich and then drove the rest of the way, but next time we'd fly to Salzburg if we could find decent flights.
Very highly recommended, and a better welcome would be very hard to find.
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