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“Good place but needs renovation”
Review of River Bay

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River Bay
Ranked #3 of 12 Hotels in Rajahmundry
Reviewed July 14, 2012

Stayed for a day, decent quite place but the rooms need renovation, towels were torn and needed dry cleaning

Service and food was good, the river view was obstructed by a statue in the room I stayed, rooms farther away from the main lobby has a better view

  • Stayed: July 2012
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2  Thank Sparshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 130 of 152 reviews

Reviewed June 18, 2012

We were there for a period of 3 days for a wedding and had booked into one of their suites - this booking was by way of abundant caution as having travelled locally across Andhra Pradesh for some years now, I know what to expect and usually the suites atleast are well-maintained. However, must admit that this place managed to challenge my already low expectations.

First, about the property - it is centrally located within the city and on the banks of the river Godavari. However, poor maintenance takes away from the charm that this place would ostensibly and naturally enjoy - there is litter all over (especially near the river bank/'gardens' facing the river side which would be the USP of this place), the buildings look dated and sad. All in all, a post-card illustration of what non-maintenance can do to a potentially good property.

The Room: We had to use a makeshift (iron?) staircase to reach our room - I did slip on it but no damage but imagine using it when wet. The door atop the staircase doesnt make it any easier. The view from the room etc was all good but very bad maintenance ...the walls and some portions of the ceiling had cracks, there was an electrical outlet jutting out from the wall (from the past AC, we were told), the WC had a steady flow of ants. It did not help that the origination point was the base of the toilet/pot. We complained but were told that nothing could be done.

The Service: Took them about 30 minutes to check me in (not acceptable, given an Internet pre-booking and room allocation and many telephonic conversations and email exchanges, etc etc ) and the same amount of time to check us out. When we complained about the room and asked to be changed, they said they could not accomodate us as all their rooms were full that day but the next day, they would change our room. However, nothing happened - as to my query whether all the other suites (charged at over INR 4,000 per night) were of the same standard, the unabashed response I got was all our suites/ rooms are of this standard only - guess, they didnt say "take it or leave it" but guess, there was no need to. We ordered once in our room and the experience was bad as also we had the breakfast next morning and it was horrible - some of the food was stale and we had to request removal from the buffet counter, only to see them put it back later (I had forgotten my bag and stepped in a few mins after I left to see them do this)

In conclusion, there are better options in Rajahmundhry - there was a new business hotel (Shelton, if I remember accurately) that opened up but for some reason is not listed on TA. It looks decent and some of our acquaintances who stayed there had good things to say about the place. This place is very highly rated on TA (and this is one of the few times where I have been led astray) but it is more as it seems to be less worse than the other options and people dont know about the other place(s).

  • Stayed: January 2012, traveled as a couple
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6  Thank PermVayKayHopeful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D Balaji K, Guest Relations Manager at River Bay, responded to this reviewResponded December 13, 2012

Dear Sir,
We too accept certain feedback as genuine as we keep the GUEST on the top priority and treat very feedback as correct.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2012

River Bay is a good hotel in Rajahmundry. The hotel is having an excellent view of Godavari River from most of the rooms. convenient access from Train station ( 5Min) and Airport (30Min)

Need to improve on service quality

  • Stayed: June 2012, traveled with family
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1  Thank RPMusunuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

It's a nice hotel to stay in Rajahmundry. I imagine there aren't many decent hotels in the city. This one is like a 3 star hotel. One of the attractions is that you get a nice view of the river and a cool breeze but the riverbank is an eyesore with all the plastic and garbage thrown all over it. Food is alright but can be improved. Overall, I think they are slightly pricey for what they offer, but this is the best that you'll get in Rajahmundry..

  • Stayed: March 2012, traveled on business
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1  Thank GautamJindal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

I and my family stayed for 3 days 2 nights ,place is awesome,good parking and reception was cool,service also good and our's was river facing deluxe room,beautiful view of godavari. food was above average,at reception they can arrange a boat for us.we feel that hotel management should improve the quality of hose keeping.totally it was a memorable experience,can definitely visit again and again.

Room Tip: River facing rooms that too on first floor rooms are nice view of godavari.
  • Stayed: February 2012, traveled with family
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Thank kannaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2012

Excellent hotel at the river bank of Godavari. Thought it is not a 5 star property, you will enjoy every day staying at the hotel. Stayed around 1 week and really enjoyed. Full of natural beauty, nice staff and management, good food....the best choice by far in Rajahmundry.

Room Tip: Rooms on the river side are best a nice view
  • Stayed: April 2011, traveled on business
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1  Thank Shimanta_Sharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2012

The resort location is superb. Staff courteous and food is good at reasonable price. The resort provides privacy and comfort. The infrastructure is also good. Good for family as well as individual stay.

Room Tip: Top floor suite room are good.
  • Stayed: February 2012, traveled solo
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Thank HarendraGZB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Bay

Address: 5-1-36 to 43, River Bay Road | Near Goutami Ghat, Rajahmundry 533101, India
Location: India > Andhra Pradesh > East Godavari District > Rajahmundry
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Rajahmundry
Price Range: $30 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — River Bay 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel River Bay is located near to the Main Railway Station central located and it's just on the Bank of River Godavari and is a three star property. It has all categories of rooms and provides the best of services and food. ... more   less 

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