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“Great view of Monterrey”
Review of Ms Milenium

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Ms Milenium
Johannesburg
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great view of Monterrey”
Reviewed July 1, 2014 via mobile

Fantastic service; neat; value for money and relaxing.I spent 2 weeks in Monterrey after a 30 hour travel from South Africa.An experience I will never forget flew via Brazil into Mexico city then into Monterrey.Great city with warm beautiful people.However be warned if your Spanish is non existent prepare yourself to be lost in translation.I will however not hold this against the Hotel as they tried to serve me in every way.The place to stay when you in Monterrey Mexico.

Stayed February 2014, traveled on business
Helpful?
Thank Lincoln L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, July 2, 2014
Thank you for your recent correspondence regarding the Presidente InterContinental Monterrey. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature.

It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Armando García
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Medford, New Jersey
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2014

I stayed at Presidente Inter-Continental Monterrey. 5 Stars. Stayed June 5-13 2014.
Super staff and personnel, comfortable bed and rooms, the restaurant another 5 Stars, food great. After working in the heat during the day I was glad the AC worked good. TV had a good section of english channel.

Room Tip: I had a room with a balcony over looking courtyard great view of the courtyard and mountains
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, May 15, 2014
Dear James M:
Thank you for your thoughtful comments, appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We look forward to the opportunity of serving you in the future.
Thank you for choosing Presidente InterContinental Monterrey.
Sincerely,
Armando Garcia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Island, IL
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed May 13, 2014

Our company only allows us to stay at 2 hotels in Monterrey and this is one of them. I've stayed twice. The hotel has a nice lobby with a bar and restaurant. We ate at the restaurant one night and the food was good. Breakfast buffet has several options with some great Mexican dishes as well as traditional American breakfast. Fresh squeezed orange juice and I think kiwi(?).

The room is dated. It has a step down area with a couch and desk. The wireless is fine. Bathroom acceptable.

The staff is very good and helpful. Service is excellent.

Room Tip: Rooms away from the elevator are very quiet but a long walk to haul your luggage.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLC_57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, May 14, 2014
Thank you for your recent correspondence regarding your stay at Presidente InterContinental Monterrey.

We appreciate you taking the time to make us aware of your great experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature.
It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you.

Hope to welcome you back in a near future.

Armando Garcia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
1 review
Reviewed May 8, 2014

Hi I think its a good hotel when I compare to others ,,I am staying here for buisness trip , already 2 weeks have passed and I feel good about this place ,the service and the staffs are very good , the only cons is to find a drinking water . U HAVE TO DRINK THE FIJI everytime you are thirsty in room . The ice is easily available to cool the beer , their is also a pool inside the hotel, I think i will be staying long in this hotel ,,,whenever I come at least I have my preference of a good hotel in the area. Their is also good music played while you take breakfast sometimes by musicians.

Room Tip: take the room so as u can have the nice view of sunset
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMITKUMAR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, May 9, 2014
Dear AMITKUMAR2014:
Thank you for your recent correspondence regarding the Presidente InterContinental Monterrey. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Presidente InterContinental a leader in service in Monterrey.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.
Sincerely,
Armando García
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
966 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed March 29, 2014

The location is fantastic, the views of Chipinque are gorgeous, and the staff does everything they can to make you comfortable. I stay here often and enjoy the hotel. I believe the building needs to be remodeled and some good maintenance would be welcome: for example, the door of the steam room in the men's locker room needs work. But the staff compensates with their good service.

Room Tip: Rooms with a view of Chipinque are nicer.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauricioBabilonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, March 31, 2014
Dear Mauricio Babilonia,

Thank you for contacting the Presidente InterContinental regarding your experience during your recent stay.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.
The hotel is in process of a renovation.

Once again, we appreciate you taking the time to share your comments with us.
We know you have many choices when it comes to lodging and we hope you will continue to choose Presidente InterContinental for your future travel needs.

Sincerely,

Armando García
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 3, 2014

The entire staff here are extraordinary they provide excellent service. This hotel sits in a great part of Monterrey. The hotel has a beautiful view of the city and is near hospitals and shopping district. The only bad thing about this hotel is the old carpet smell in the floor. Needs to be remodel that is the only negative thing. Rooms are very clean and spacious.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, March 5, 2014
Thank you for contacting TripAdvisor regarding your experience during your recent stay.

We appreciate you taking the time to make us aware of your experience during your recent stay.

Regarding the carpet odor, I am glad to inform you that we are in a renovation process and includes to change carpets.

During your next visit hope you will notice this up date.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

Sincerely,

Armando Garcia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
119 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 20, 2014

Very nice hotel with beautiful pool and gorgeous outdoor fountain in the garden that offers outdoor seating and pretty view of the mountains. The pool is very pretty but not in the sun. Very relaxing nonetheless. There is a mall across the street with a variety of small stores and plenty of restaurants, a clinic and doctor too. The hotel offers laundry and shoe shine service. Friendly staff at the lobby bar. Fantastic breakfast buffet with plenty of options, although not inexpensive. At the time of our stay, the Internet was very slow. Check in reception staff did not make a very good first impression but we got over it. They were rude and acted as if they were annoyed we were there.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DizzyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ARMANDO G, General Manager at Ms Milenium, responded to this review, February 21, 2014
Thank you very much for your comments regarding your experience during your last stay at Presidente InterContinental Monterrey.
Your comments are welcome to improve quality in service.
We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Presidente InterContinental for your future travel needs.
Sincerely,
Armando Garcia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ms Milenium

Property: Ms Milenium
Address: Avenida Jose Vasconcelos Oriente 300 | Ote., Residencial San Agustin, San Pedro Garza Garcia, Monterrey 66260, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ms Milenium 4*
Number of rooms: 305
Official Description (provided by the hotel):
Located in the distinguished Zona Valle - San Pedro, within the City of Monterrey, Mexico. With a privileged location, MS MILENIUM allows every traveler to enjoy Monterrey's best location, near corporate offices, restaurants, shopping malls, night life and just 30 minutes from Monterrey International Airport. The hotel and public spaces also have a stunning view of the Sierra Madre Mountains, an iconic sight in the city of Monterrey. ... more   less 
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Also Known As:
Presidente Intercontinental Monterrey Hotel Monterrey
Intercontinental Monterrey
Ms Milenium Mexico/San Pedro Garza Garcia, Nuevo Leon

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