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“Could have been much better” 2 of 5 bubbles
Review of Hotel Antaris Valle

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Hotel Antaris Valle
A TripAdvisor Member
“Could have been much better”
2 of 5 bubbles Reviewed December 3, 2003

I stayed at the Antaris Suites from November 17 - 21, 2003. The positives - the rooms were very large and clean. The rooms had a living area with sofa, chair and TV. Also a refrigerator, microwave and coffee-maker. Bedrooms were large with another TV, bed was very comfortable to me. VERY limited American TV channels (maybe 3). Rooms had ironing board, had to ask for an iron. No alarm clocks, had to get wake-up calls, which were usually 2 automated followed by one manual call from the desk (but don't count on the 3rd call, it did not come every day). Air conditioner was an under-the-window unit, VERY LOUD.
The bellmen however spoke excellent English and were about the best thing about this hotel, very friendly. One of these gentlemen even went to a local store to pick up a few small items for a fellow traveller and me, such as bottled water. The hotel charged too much for it and the bellmen knew it. Now the negatives - My first disappointment was that the front desk staff seemed to have much difficulty with English.
This made it difficult for me because I speak very little Spanish. The restaurant staff spoke not one word of English. The hotel "bar" was a bar with no wait staff (which closed at 11 PM, same as the Restaurant).
One had to go to the restaurant and ask for service. After bringing a drink, the wait staff again became invisible. Hotel guests cannot make anything but LOCAL calls from the phones in the rooms. This presented some problems. There were Telmex payphones in the lobby, but this was also done with much difficulty if the traveller did not have a Telmex prepaid phone card. Overall, clean, nice hotel, including the rooms, but because of the many inconveniences, I will make an effort not to stay there again. Holiday Inn Fundadora is much better.

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GciaAntarisGalerias, Gerente at Hotel Antaris Valle, responded to this review, November 17, 2011
Thanks for your time in writing your point of view about our hotel services and its staff. First of all, I'd like to inform you that we still have the big rooms but now just remodeled. Nowadays we do have many English TV channels in our flat plasma tv's, and the air conditioning in the whole building is brand new, no noise at all. In the given case you need an iron, every rooms has one available. For long distance or local calls you can do it by yourself from your room. Every day we put a bottle of purified water, if it is used up we can give another free one. Our front desk employees speak fluent English as well as the bellman. Please, give us an opportunity to serve you again, it'll be a pleasure to have your presence with us. We will make the best for you to make a nice and pleasent stay. We are located in Colonia Del Valle, and I think your comments are about the other hotel of the same brand (we do have three hotels with same name). Anyway, we invite you to visit us in your next stay. Truly Yours,
Ludivina Saldívar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Antaris Valle

Property: Hotel Antaris Valle
Address: Calle Rio Danubio Ote. 400 | Col. del Valle, San Pedro Garza Garcia, Monterrey 66220, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in San Pedro Garza Garcia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Antaris Valle 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hotel Antaris Valle Mexico/San Pedro Garza Garcia, Nuevo Leon

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