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“Outstanding!”

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Novotel Barossa Valley Resort
Ranked #1 of 1 Hotels in Rowland Flat
Certificate of Excellence
Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding!”
5 of 5 bubbles Reviewed February 26, 2014

I cannot rate this wonderful hotel enough. I was booked here for a business trip and the service and friendliness I received is second to none. I have been treated like royalty by the front desk staff and especially by the fabulous Simon, Emma and Michael at Harry's Restaurant. The food is just divine, I had the best Eye Fillet I've ever had, literally could cut it with a fork, melt in the mouth. However the stand out is the friendliness and warmth from these beautiful people. I will definitely be coming back.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, March 2, 2014
Dear Michelle S,

Thank you for your great review! I am very happy that you were satisfied about your whole experience with us.
I definitely agree, our staff are an absolute asset and great ambassadors for our Hotel and region. I will share your comments with all our teams to encourage them to provide excellent customer service we have all come to know and love.
Thank you again for your great review, we hope to see you again soon.

Warm Regards,

Sarah Henderson
General Manager
Novotel Barossa Valley Resort
email: h3026-gm01@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,100 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
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English first
Brighton and Hove, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 26, 2014 via mobile

Really enjoyed our one night at the Novotel Barossa Valley Resort. The resort is very well laid out with all apartments having fantastic views over the Barossa Valley. The resort would be a perfect place for a relaxing break especially if you play golf or are into swimming, tennis etc, as there are plenty of activities on offer. Wish we had stayed longer to take advantage of these activities. It is also in a great location for exploring this wine area and visiting the wineries, with the Jacobs Creek visitor centre very nearby. Staff were also very friendly, and when there was a delay with our checking in, we were offered complimentary drinks in the bar - great customer service.

Stayed February 2014, traveled with friends
Helpful?
Thank Brit_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, March 13, 2014
Dear Brit_M,

Thank you for your great review about our Hotel, I will pass on your great customer service comments to the staff to encourage them to provide excellent customer service we have all come to know and love.

We hope to see you again for that longer stay soon.

Warm Regards

Sarah Henderson
General Manager
Novotel Barossa Valley Resort
email: h3026-gm01@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colwyn Bay, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

whilst on holiday in australia our friends treated us to a 2 night break here , scenery was exeptional, rooms were clean and spacious , the staff were all very polite and friendly , most helpful also. food was lovely . pool was lovely and warm and quite peaceful , until we got in (lol) highly recommend to anyone visiting the Barossa Valley , couldnt have asked for a more beautiful place to stay

Room Tip: all rooms face the vineyards , which you can see for miles
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debulucious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, March 13, 2014
Dear debulucious,

Thank you for your great review, I appreciate you sharing your beautiful experience with us.

It was a pleasure to have you as our guest and I hope to welcome you back to the Barossa when you are back in Australia next.

Warm Regards

Sarah Henderson
General Manager
Novotel Barossa Valley Resort
email: h3026-gm01@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
176 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed February 23, 2014

My husband and I stayed here for 4 nights.... a lovely hotel with everything you need. Brekkie was awesome with full buffet of all your delights... dinner was yummy although it would of been great to have more choice... The Endota Spa was very relaxing..... Rooms were lovely and just recently renovated with a very comfortable bed and thankful for the airconditioning... The pool was a refreshing break from the hot heat we experienced whilst there. It was lovely to see every night from 5-6pm every night they had a different winery visit for tastings, nice for pre dinner drinks. Great location to walk across the road to the 18 hole golf course, which my husband said was great to play on and the scenery wonderful. The staff were friendly. The views were nice too overlooking a winery.

Room Tip: Ask to stay in the recently renovated rooms, as they have renovated the bathrooms and they are lovel...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelle65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, February 25, 2014
Dear Shelle65,
Thank you for the detailed review. It certainly appears that you managed to experience as much as possible during your time with us, I am delighted you enjoyed your stay!
It is equally as pleasing to hear that you liked the newly renovated bathrooms. Feedback around this upgrade has been very positive since the completion of all studio and superior rooms in December.
Thank you again for taking the time to share your experience.
Kind regards
Sarah Henderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed February 23, 2014

We stay here as the majority of Barossa accommodation wanted two night bookings. For the price paid, we found it great value. The buffet breakfast offering was so-so with sad bacon. We left with a smile due to the wonderful service by "Dianne" who seem to enjoy her job and went out of her way to get opening hours and a phone number for Henschke Wines to ensure they were open till 12.00 midday. The room were fine but we could hear a baby crying next to us.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Under_fifty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, March 2, 2014
Dear Under_fifty,

Thank you for your review. I am really sorry we let you down with the selection in the buffet breakfast, I will pass your wonderful service comments onto Dianne and all the staff.

Thank you again, we hope to see you at the hotel soon.

Warm Regards,

Sarah Henderson
General Manager
Novotel Barossa Valley Resort
email: h3026-gm01@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
370 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed February 19, 2014 via mobile

Our room was spacious, clean and modern - great walk in shower. The pool area was lovely although we sat in the sun we didn't use the pool. Half an hour free internet in the reception area, but you do have to pay to use internet in your room

Stayed February 2014, traveled as a couple
Helpful?
Thank DJinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, February 25, 2014
Dear DJinks,
I am pleased you enjoyed you stay with us. It is great to hear that appreciated the new walk-in shower!
Thank you for taking the time to review and we hope to be able to welcome you back to the resort in the near future.
Kind regards
Sarah Henderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed February 15, 2014 via mobile

We stayed here in a two bed apartment with another couple. The hotel is fine. It was cold and rainy so we didn't use the pool at all. The place feels as if it needs a good scrub - it's a bit rundown.

The other thing I didn't like was that there was only one bathroom for a two bed apartment. Not even a separate toilet which could be a bit awkward.

We paid a fairly reasonable price and I'd stay again at the same rate, just be sure to not pay too much!

Stayed February 2014, traveled with friends
Helpful?
Thank livmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAROSSA_NOVOTEL, General Manager at Novotel Barossa Valley Resort, responded to this review, February 17, 2014
Dear livmack,

Thank you for you review, I am sorry that your experience with the two bedroom apartment did not meet your expectations.

I am glad however that you did enjoy your stay with us and i hope to welcome you back in better weather conditions.

Warm Regards,

Sarah Henderson
General Manager
Novotel Barossa Valley Resort
email: h3026-gm01@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Barossa Valley Resort

Property: Novotel Barossa Valley Resort
Address: 42 Pioneer Ave | Rowland Flat, Rowland Flat, South Australia 5352, Australia
Location: Australia > South Australia > Barossa Valley > Rowland Flat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rowland Flat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Barossa Valley Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Nestled in the picturesque Barossa Valley wine region, Novotel Barossa Valley Resort is just a 55 minute drive from Adelaide. Surrounded by world-famous wineries, the resort offers a multitude of features: enjoy a game of golf at Tanunda Pines Golf Course or a treatment at Endota Spa. The resort features 140 rooms with private balconies and kitchenette facilities. It also boasts an award-winning restaurant, tasting room, heated outdoor pool, tennis courts, gymnasium, an 18-hole golf course and refurbished conference facilities for up to 250 delegates. Novotel Barossa Valley Resort is a non-smoking resort. ... more   less 
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Also Known As:
Novotel Barossa Valley Hotel Rowland Flat
Novotel Rowland Flat
Novotel Tanunda
Tanunda Novotel
Novotel Barossa Valley Resort Australia

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