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“Amazing!”
Review of AJ Hackett Cairns

AJ Hackett Cairns
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: As the innovators of modern day Bungy, AJ Hackett prides itself on developing and running the world's most exciting, adrenalin pumping challenge for any thrill seeker. Set in lush tropical rainforest of North Queensland, AJ Hackett Cairns, the ONLY Bungy site in Australia, has been Bungy Jumping for over 28 years and offers a 16 style jump menu that tests the most hardcore adrenalin junkies!! In keeping with the AJ Hackett spirit of stretching limits, the Giant Jungle Swing was created to allow 1,2 or 3 people to experience extreme speed and acceleration together. The only multi-person Swing in Australia swoops through the jungle from 45 metres down to 1 metre in 3.5 Seconds, reaching speeds up to 120km/h. But don't think this is a show ground ride - you have the control! You're pulled backwards until you're lying horizontally above the rainforest then it's all in your hands...All you have to do is pull the self release...AJ HACKETT CAIRNS - EXPERIENCE IT FOR YOURSELF
Useful Information: Bathroom facilities, Wheelchair access, Activities for older children, Lockers / storage, Food available for purchase, Activities for young children
Reviewed July 23, 2013

I went early morning and was the first to jump - I had to do it again because it was so good!

Would certainly recommend, great staff, photos and experience!

Thank N1VBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"minjin swing"
in 22 reviews
"bungee jump"
in 11 reviews
"adrenaline rush"
in 8 reviews
"safety record"
in 3 reviews
"adrenaline junkie"
in 3 reviews
"watch others"
in 2 reviews
"amazing feeling"
in 2 reviews
"media package"
in 3 reviews
"best experiences of my life"
in 2 reviews
"an amazing experience"
in 8 reviews
"bucket list"
in 6 reviews
"rain forrest"
in 2 reviews
"staff were so friendly"
in 2 reviews
"great fun"
in 6 reviews
"great afternoon"
in 2 reviews
"thanks guys"
in 2 reviews
"tower"
in 24 reviews
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475 - 479 of 531 reviews

Reviewed July 21, 2013

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

The jump itself was incredible and the setting of the tower over the pond is awesome. That said, the staff, especially at the front desk were the rudest I have ever encountered in my travels. They flat out ignored me for minutes before responding to me and made me wait a very long time despite the lack of people at the venue. Additionally, when I asked the staff to email me the photos I had purchased, they made me wait 45 minutes before I spoke up at which point they told me that they didn't have 2 seconds press send on the computer. I felt insulted by the staff and regret giving them my money.

1  Thank BryceTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqui F, Manager at AJ Hackett Cairns, responded to this reviewResponded July 21, 2013

Hi BrycetheTraveller,
I was alarmed when first reading your review as we pride ourselves on giving fantastic customer service through all aspects of our business. I believe you have already been in contact with our GM, who is gathering a full detailed report on what happened. I am under the understanding, that the email you requested to be sent, was the video of your Bungy Jump. Our video’s are all filmed in FullHD, 1080 definition and as you mention in your email are way too large to email as is. We don't normally offer to email these through as they need to be put through separate software decreasing their size and becoming small enough to email. This can take a fair while to happen, depending on the original size.
Thank you for taking the time giving us your feedback and please be assured will be discussed with our staff.
Kind regards
AJ Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

Amazing from start to finish. Staff at the reception/bar very helpful guys up at the top friendly and reassuring making it a lot easier to do what your about to do. Great videos and pictures and the guy at the bottom who collects you very funny. Such a thrill. Was petrified whilst walking to the top but once you jump off you get the best feeling from it ever. Thanks everyone at AJ Hackett

Thank Lauz06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 28, 2013

One of the most scary and thrilling things I've ever done, although I think 185 AUD for some seconds falling is a ridiculous price

Thank werik92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqui F, Manager at AJ Hackett Cairns, responded to this reviewResponded July 4, 2013

Hi Werik92,
Great to hear that you enjoyed your Bungy Jump with us!
It is an amazing experience that for many people is a once in a lifetime achievement - many use it to help them overcome their fears (of heights or trust) and by being able to complete their Bungy have an overwhelming feeling of conquering what has in the past held them back. Gaining a massive personal achievement from owning it, embracing it and ultimately rocking it!!!!
In regards to the price you mention, our normal retail rate is $169pp AUD, including 1x Bungy Jump, Limited Edition Jumpers Tee, Bungy Certificate, return transfers from Cairns and an AJ Hackett International Membership.PLUS we also give you the option of jumping again on the same day for only $49.
Hope you keep enjoying the rest of your travels around Oz!
AJ Hackett Crew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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