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All reviews manager mr pleasant stay modern amenities duplex room complimentary breakfast special mention the ground floor courteous staff jungle safari family and friends short trip special thanks delicious food awesome hospitality during durga puja beautiful garden bagdogra airport
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8 - 13 of 163 reviews
Reviewed March 18, 2019

The resort is located just a few KM's from one of the main entrance for the national park. The Person Managing the resort was very friendly. The food was just amazing and was served with care and passion. Some Staff people like Madan, Navankar and Manishankar made our stay very special. The resort has a nice park and a small Petting Zoo, which kept my child engaged.

Date of stay: January 2019
Thank imsaurabhsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2019 via mobile

Great stay. Excellent food.courteous staff .We did not go to the animal reserve, but we were happy to spend the night at the resort and relax.The resort has pleasant peaceful surroundings and we felt it is great value for money

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Anil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2019

On our most recent trip to India (January, 2019), I decided it was time to plan a jungle safari and the Dooars, being an hour's flight away from Kolkata, seemed like a no-brainer. We were to spend two nights in the Reserve-Gorumara, a luxury resort. Right from the minute we checked in, I felt we were in extremely caring hands with Shibaji (the Assistant General Manager) personally taking care of our "Bengali" lunch. He let on that he was a trained chef and doubled as one in the absence of the regular chef! We were off to a great start. The room we were put up in had all the necessary amenities and the team went to great lengths to make our stay a memorable one. Since our travel package included 2 dinners and 2 breakfasts at the hotel, I had initially been skeptical as to what would be provided to us but I was more than happy to have been proven wrong. Dinners and breakfasts were sumptuous and I might add, they should consider calling their lavish hot breakfast an "Indian brunch". Overall, we were very impressed with the responsiveness of the front office and kitchen/waiting staff- my guess is they have taken their cue from the leadership (Shibaji). We look forward to being there the next time we are in India!

Room tip: The property has 2 floors- I would recommend staying on the top floor for views of the inner garden.
Date of stay: January 2019
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank foxbajgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2019

Difficult to go wrong if you choose this hotel. The manager (Shibaji) along with the rest of the staff (Pawan, Madan, Mani Shankar to name a few) are brilliant when it comes to customer service and thinking out of the box when it comes to providing solutions and ensuring that the stay is a pleasant and memorable one. A special call out to the kitchen as the food is a gastronomical delight.

Date of stay: January 2019
Thank sm016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2019 via mobile

Excellent resort in Lataguri with great ambience...
It's a great place to spend a vacation with family or friends...
The rooms are also well equipped and have all modern amenities...
They have got their own restaurant where multi cuisine food is served... Food was just excellent... On special request they arranged BBQ with reasonable price... All the staff was very friendly... Specially Mr. Shibaji, the Manager of the resort is very helpful and also a very nice person... Thanks to him for making our trip memorable... Go and reserve for your stay...

Date of stay: January 2019
Trip type: Traveled with family
Thank malatimandi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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