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“Okayyy rooms... and bad food”
3 of 5 bubbles Review of Darling Residency

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Darling Residency
Ranked #2 of 14 Hotels in Vellore
Certificate of Excellence
Mangalore, India
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Okayyy rooms... and bad food”
3 of 5 bubbles Reviewed October 23, 2012

Stayed here as part of a group on a business trip. The rooms were average for a three-star hotel, a bit dated but kept clean. The breakfast spread made me queasy throughout the day, but the others in my group did not have this, so it was just me. However, wouldn't recommend this hotel for a family trip..

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drstrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    26
    55
    22
    3
    3
See reviews for
49
11
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29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bengaluru, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 17, 2012

I have stayed at Darling Residency earlier and my previous experiences have been fairly nice. But i was in for a big surprise when i made my last reservation. I had to travel to Vellore on urgent personal matter and had called them up to make a reservation. Interestingly i had to talk to two different people on the same phone call to explain that i needed a room and wanted to make a reservation. I was told i could get a room for two days 14th and 15th of August, 2012 which suited my requirement and i confirmed ill be there by 8:00PM.
The horror began when i reached the hotel. I introduced myself to the person at the desk explaining that i had made a reservation and had called up earlier for it and needed a room. To start with this person was extremely arrogant and rude. He asked me twice what i was there for and instead of looking into the list of prior reservations he started asking me questions.
What totally took the floor off my feet was when he asked me if i had luggage. I was carrying a backpack with my laptop and all the stuff i need for a two day visit. I travel on purpose of business and prefer to travel light and since this visit was for personal reasons i didnt see it fit to carry too much. Anyways i was just going from Bangalore to Vellore and only for two days.
So this person tells me that he cannot give me a room because i didn't have luggage!! Now how absurd can that be, a room denied because i am not carrying around a hefty bag. No discussions, no checking of prior reservation lists just a curt reply "Sir hotel rules, no luggage no room". I was totally flabbergasted, i asked him what kind of rule is that and i asked him to show me the hotel rules list, to which he kept repeating like a parrot that "No Luggage, No Room". I asked him why did i need to carry heavy luggage, was the hotel going to steal my luggage!
When i asked to speak to the manager he said the manager had gone home and there was no one to talk to. I had had enough of the non-sense so i just walked out of there.

Now people who are into frequent travel like Consultants would agree that travelling light is not a crime. Its not that you are shifting homes and you need to carry everything from home made ghee to 2 sets of backup suits with you. But this was totally absurd. These people are in the business of Guest Relationship and they have no idea whatsoever to even talk to a guest. Till this day i have no idea why i was treated like this. I would have happily paid for my stay in advance as i always do but i was never asked even one question about it. Just if i had any luggage and no suitcases meant i was not to be given a room with no proper explanation or justification.

I had heard their service was becoming worse day by day, maybe the management has changed and hired people walking off the road to manage the hotel, but this was really bad. I would never return to the hotel again and would recommend people going there flash a lot of money to the people on the desk and a few suitcases or they wont give you a room.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Abhijeet_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thiruvananthapuram
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed August 11, 2012

I was there for 3 days .nice rooms...clean...good staff....nice restaurant...i tried the veg restaurant only....there was renovation going on....but very nice for families.They made me the check out in split of a second..that is usually not seen once you have decided to go out of a hotel...every thing will be slow...but it was very quick and the staff is very helpful

Room Tip: no comments because there was renovation going on...
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  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anzarshouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 24, 2012

we had booked two rooms. The hotel in under renovation. The rooms were very good. The bathrooms cleanliness needs to be improved. One room had a broken EWC patched up with white cement.... and not fixed in level...making it uncomfortable to use. Food was good.

Room Tip: rooms facing the backside have a good view.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arunrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed April 26, 2012

This hotel faces a very busy and extremely noisy street in Vellore. The rooms are spacious, with reasonable air conditioning and cleanliness. Staff are pleasant and very accommodating. My first room was directly beneath the roof top air compressor and was very noisy; the staff moved me to a much quieter room the next night. The hotel is undergoing a needed renovation as some parts of the room, could have used some touching up with paint. There are three associated restaurants and one bar, with good but not excellent food and a staff that works hard to please. A room facing away from the street, not on the top floor, and in the center of the hallway is most likely to be quiet at night. Street side rooms are only for very sound sleepers with a tolerance for the car and truck horn symphony of this city.

Room Tip: rooms in the center of the hallway and facing away from the street are most likely to be quiet
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed April 16, 2012

I was there in year 2000, in the beginning...
It was good, excellent; at that time the best before was "The River View", so you can imagine... but now...
Rooms are (i can say) dirty, dark and noisy. Be carefull to the windows that are not cloosing well. Lots of mosquitos if season of it, heavy noise from corridor do to a bad habits of local guests... in the evening many food dishes are abhandoned out of the door for hours...
A/C that stink, toilette really (really) poor, this time i founded many small cockroachs running in the floor...
Service so so (so...).
Restaurant in the top not bad, always full.
Luckily there is a much better option now for who travel nearby...

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bausette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 9, 2012

Always stay here when I am travelling on business to that area. Probably the best hotel in Vellore. Very good food and service. Rooms are functional but clean and well-maintained. The bathrooms are clean but need to be improved now. Overall it is a good enough place especially when compared to the other places in town.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank njt9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Darling Residency

Property: Darling Residency
Address: #11/8, Officers Line, Vellore 632001, India
Location: India > Tamil Nadu > Vellore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #2 of 14 Hotels in Vellore
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Darling Residency 1.5*
Number of rooms: 34
Reservation Options:
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