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ReinkeDK
Hillerod, Denmark

Wonderful place to stay

5.0 of 5 bubblesReviewed Oct 18, 2012
I stayed here for 3 nights with my girlfriend on a romantic holiday.

We loved every second of it, the Bali Bungalow was very nice to stay in, and we loved the idea of the toilet being outside (but still private).

The food at the restaurant was very good (my girlfriend is a chef so quite picky with the food).

The people working at the hotel very helpfull, they even arranged a tour around the island, even though we were only us to going on it.

I would love to come back some day.

They even have a huge collection of DVD's if you care to watch them.
Date of stay: February 2012
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (325)
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Reviewed October 1, 2012

I never met any such unkind and unfriendy receptionist/manager. He is just the one to chase away, to fire immediately. No "hello" or "how are you". He might be busy with his laptop. The other/his girl friend is doing her make-up or polishing her nails. Of course you as a customer are disturbing...! The only one who can speak English properly is Sano, who will be helpful if needed.
The rooms are ok. Bali rooms are single bungalows with open bathrooms (I like, you can see the sky), somehow clean. The other Thai houses are semi detached, so you will have neighbours very close. Stay away from family house. If it's raining you will have an indoor pool..!!
The whole is resort is in a good state, the beach very small, but with a huge pool. Food is limited!

Room tip: take the Bali Nrs 7 or 8 (best view to sea)
Date of stay: September 2012
  • Trip type: Traveled as a couple
    • Value
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9  Thank Peter G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeritBonde, Manager at Koh Kood Beach Resort, responded to this reviewResponded November 4, 2012

Dear Traveller,

Thank you for your feedback in regards to your stay with us. We are happy that you overall liked our premise, bungalows and great pool area. The aim was and still is to operate a resort that fits into the natural surroundings including the benefit of being able to look at the sky while taking a shower or enjoying sea view from the spacious terraces (and Jacuzzis) surrounding the Thai Twin houses.

We are however sorry that you had the experience of unfriendly receptionist and person in charge at the moment (our managers were in Bangkok at the time of your stay) since all of our staff normally receives great praise and is very well liked by guests. The ambience at the resort is very laidback and invites all guests to feel at home, which you may have experienced a bit too much at the time of your stay.
And you are right that some staff speaks limited English, however there will always be a person present who speaks English, in your case Sano, who will be happy to aid in any way possible to overcome language issues, should they be experienced.

Lastly, in regards to our family house we have luckily not had flooded pool-like conditions inside and we constantly maintain during the year. Furthermore, all bungalows and houses are repaired and upgraded every year in the low season (September-November). This has also been carried through in 2012 and hence all accommodation stands fresh and free of any leaks that may have been experienced.

Once again thank you very much for your feedback, which aids us in constantly improving our premise and service to our guests. Moreover, we hope you had some nice days at beautiful Koh Kood island.

On behalf of all staff at Koh Kood Beach Resort and Visit Beyond,
Berit Bonde

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2012

To be honest my boyfriend and I didn't really expect much to avoid disappointments (due to previous experiences) and we were right! Koh kood is really one rare piece of hidden gem! We love how it's not commercialized like most of the other islands out there.
We were greeted warmly by the staffs as soon as we set foot on the pier. The staffs picked us up from the pier which isn't too far away from the resort. You can tell that the staffs were really genuine in providing the best service that they could, besides, the staffs speak really fluent English! (a super bonus added point)
Coffee & tea are provided 24/7 in the common area/restaurant. There's only small white beach but you can kayak nearby, or swim in the infinity pool. Kayak and snorkeling equipments are free of charge.Not many activities available (especially when the night falls) but I guess that's the whole point, to just sit back and relax.
We had all our meals in the resort and I've had the BEST tomyamgoong ever. The food in general were beyond my expectation and the prices are fair enough. Breakfast selection is limited however it's good.
We enjoyed our stay here a lot. The only downside that I would want to point out is the bungalow's bit old, they probably need to do some light refurbishment to keep it up to standard.

Date of stay: October 2011
  • Trip type: Traveled as a couple
    • Value
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    • Cleanliness
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9  Thank sukhui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 12, 2012

We had never been to either Trad or Koh Kood, so we call the hotel center in BKK. Kun "Noom" (or Nim?) was so friendly and ready to help us from BKK and along the way when we had any question. She was so nice and happy to help. We arrived to the island and staff was there to pick us. Everyone there was friendly. Infinity pool was great. Food was great but a bit expensive. Coffee and tea are free 24/7. If you want warm welcome, great service. I would suggest to stay here.
Neg : It would be nice if the hotel has signs "do not interrupt" or "clean the room" otherwise, housekeepers came to look into our glass sliding door every morning.

Date of stay: February 2012
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank somkhem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 19, 2012

A very nice place, really a paradise place. The staff was great and very helpful. It is run by a Danish company, so everything is in very high standard. Also there is almost no beach and the small trip there is is a bit dirty.
Breakfast; buffet, with limit choises. Egg selection, bread, youkurt, juices. It was good but not great.

Date of stay: November 2011
  • Trip type: Traveled with family
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2  Thank Geo_Denmark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2012

We stayed at the Koh Kood Beach Resort in December for 4 days and found the place to be acceptable. The first thing that I should mention is that the hotel is located on a fantastic island that is not overly commercialized yet. See it while you can before they turn it into a circus like Koh Chang. Most hotels on the island are incredibly rustic and the beach resort is better than most of them. As another reviewer wrote, please be warned that this is not a luxury hotel, but something far more rustic. The location had a campground feel to it that I still cannot explain. Weigh your choices when deciding on this hotel:

Pros:
1. Laundry Service - they charge about $2 per kilo to wash clothes for guests. They actually did a fast, quality job with our clothes.
2. Bacon for breakfast - let's be real honest. I would have given this place 3 stars instead of 4, but they served bacon for breakfast. Mmmmm, bacon.
3. The beach - the hotel has a very nice small beach that is easy for the little ones to enter. The sea is quite calm there and there are some fish to see with the provided snorkels. On that note...
4. Free snorkels, kayaks, mountain bikes. Leave a deposit, borrow their equipment.
5. The pool - the hotel pool delighted my children for days.

The cons:
1. Attack of the ants! Our first night, our room was nearly over run with ants. They were on the walls, the bed and the floor. However, after we brushed them aside and sprayed some insect repellent at their point of entry (the ceiling), they never returned.
2. Stray dogs. Watch out for the stray dogs that roam the hotel grounds. At one point they surrounded me and started to growl, but I happened to get the attention of one of the staff members. He knew the dogs well and they backed off of me, but I was still very concerned that they would attack at another point.
3. Expensive massage. The hotel offers massage, but it was easily twice as much as anywhere else we saw on our vacation. However, I should note that we did not get the massage there and it might have been worth it.
4. Nescafe for breakfast. OK, so I am a little bit of a coffee snob, but I believe that if you are paying for a resort with breakfast included, then it should have a decent cup of coffee.

In the end, we would probably stay here again, but would plan ahead to avoid some of the pitfalls that we encountered on the first trip.

Date of stay: December 2011
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Robert J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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