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“It is not resort but a banquet hall , horrible experience.” 1 of 5 bubbles
Review of Kasauli Resort

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Kasauli Resort
Ranked #7 of 16 Hotels in Kasauli
Certificate of Excellence
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“It is not resort but a banquet hall , horrible experience.”
1 of 5 bubbles Reviewed October 25, 2012

I have heard quiet good words about this resort , so booked it month ago from its chandigarh office.
After travelling 300 kms from delhi when I reached there and checked in , I was surprised to see pandals being installed in lawns and there will be loud DJ in evening till late night.
I had choosen kasauli for peaceful stay , but this hotel ruined my stay.
But ordeal didn't end when I decided to checkout of this mess after 1-2 hours of stay , the hotel management refused to waive off room rent charges and misbehaved with us. We finally had to pay around 50% ( for which they refused to give reciept also).

Room Tip: Avoid this hotel
See more room tips
  • Stayed October 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank TravelGuy886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed September 17, 2012

visited kasauli in aug 2012(rains!!!!)stayed in deluxe valley facing room. good large rooms with balcony,clean sheets, towels. regular cleaning. prompt room service. quality of food could be better.the rooms are lawn facing therefore during wedding or party season it can be a nuisance.staff friendly and helpful.only unhappy situation was seepage on the wall not directly affecting us but nevertheless ugly stain.remind you that this was lean season.

Room Tip: no a/c in rooms. lawn facing hence may be high nuisance value during season.
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  • Stayed August 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dkmitra2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 2, 2012

After doing lots of Research on various WEBSITES i decided to stay at Kasauli Resort with my family.When i reached at resort i got a very warm welcome from the Reception staff.i went into my room it was a deluxe room. it was raining outside so my wife asked me for a tea i called staff.Within 5-7 minutes i got the tea service it was really amazing for me and my family.
At evening i was with my wife at the terrace restaurant the view was quite amazing weather was misty . it was looking like heaven on earth.
In evening the dinner was superb.The food was bit expensive but was really good.
We stayed there for one night and two days it was my first experience at Kasauli Resort .

I will suggest everyone if you want to enjoy your holidays then Kasauli Resorts is really a great option.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sainirohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meerut, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 1, 2012

I went to Kasauli in the month of June with my family and friends. It was the worst experience i've ever had. How could a hotel of such a star rating could be so pathetic. The rooms were dirty Pillow covers had stains.When i asked the staff to change them there was no response. Food quality and quantity was not up to the mark. and highly over priced. I would not recommend this to any body.It's a mere waste of time and money.

  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank akriti-16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
182 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 bubbles Reviewed August 27, 2012

Stayed here for 3 days at a valley / garden facing room in monsoons .... its so perfect to be cozy in the bed and looking out through the big glass french windows ..... The smokey cottony clouds were all over in the valley . The place is just perfect in the mornings , at the sun sets and has a breathtaking view in the rains .... its all lush green with the floating clouds ready to get in your room.

Nights are even more interesting .... if you are lucky on a clear sky night you can catch gimps of milky way. I just preferred to stay late in the lawn and star gaze in the starlit sky .

Location wise its a 30 min walk from mall road and a 20 min drive to Monkey point etc.

Buffet breakfast was a great spread .... with american , health food and Indian breakfast options . The Food and room service are a delight .

will surely would love to stay here again !

Room Tip: Choose a room which over looks the lawn and the valley at the highest floor .
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lostdipika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 18, 2012

we went to kasauli on 14th august,2012. We booked 2 rooms through our local agent. The resort was overall nicely managed. Prime location, good service and awesome food. There are very limited good resorts available at kasauli. This is one of the reason this resort is overpriced.

Food is awesome but again heavily overpriced. the resort seems to be least interested in providing accommodation to their customers directly. We called up the hotel reception to book 2 rooms but we were told that only 1 room is available. Then we asked our local agent and he confirmed our booking with in 30 minutes. This is not good from the resort part because that agent also charged us some extra amount against booking.

We would recommend this resort but at the same time a suggestion for the resort management to look at their food menu pricing.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abhhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 17, 2012

We went to kasauli on 14th august,2012. We booked this resort through our local agent. THe resort is overall nicely managed and the best available at kasauli. There are very limited good hotels/resorts at kasauli.
This is one of the reason that this resort is overpriced. Food is good but heavily overpriced.

It seems that this resort is least interested in offering their accommodation to the customers directly. We called up to book 2 rooms but we were told that only one room is available. We called up our agent and he immediately confirmed our booking within 30 minutes. This was a shock for us.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank abhhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kasauli Resort

Property: Kasauli Resort
Address: Kasauli, Kasauli Tehsil 173204, India
Location: India > Himachal Pradesh > Solan District > Kasauli Tehsil > Kasauli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #7 of 16 Hotels in Kasauli
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kasauli Resort 3*
Number of rooms: 33
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