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“Good Option in Kashgar”

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Kashi Tianyuan International Hotel
Ranked #27 of 83 Hotels in Kashi
Reviewed August 5, 2014

Location. Location. Location. (Plus A/C and hot shower!)
If you are in the bewildering process of trying to find a reasonable hotel in this city, this is a good one to choose. It is very centrally located near the Mao statue on the plaza, next to the central park, and within close walking distance of the old town area. They serve a generous (but mediocre) breakfast and are a decent hotel. Take your slippers as the carpet in the rooms is badly in need of cleaning or replacement. Otherwise, the hotel is clean and (as far as we know) pest free.

Stayed: July 2014, traveled with family
Thank 874World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 27, 2014

I've stayed here twice on business in the last couple of years and would say it's probably still the mot reliable mid-range option in Kashgar. When travelling anywhere in north-west China you have to adjust your expectations - most hotels will be a long way below the standards you might be able to expect in similar-sized cities along China's more developed eastern coast. On my most recent visit, after a week in southern Xinjiang I was just happy to have access to wifi (still rare in even high-end Chinese hotels), plenty of hot water, cold beers and clean rooms (in contrast to some other reviewers I thought the standard of house keeping was fine). Beds are hard but that's standard in hotels across China. The location is handy for the remaining sights of the Old Town and you can walk to the Id Kah mosque easily in about 15-20 minutes. Staff could not find our reservation on this occasion, but were able to sort us out rooms anyway at the same rate we had booked online (ignore the advertised room rate in reception, a standard double room is usually around 300-360 RMB per night). If you can speak Chinese the front desk staff are usually helpful enough, but I'm not sure how easy you would find it to communicate with them if not. Breakfast is included in the room rate but is not really worth bothering with unless you're keen on Chinese food at breakfast time - the selection is pretty poor and the waitresses now tell you off if you don't clean your plate (a consequence of the government's current austerity campaign - I heard that some other hotels in town have started slapping guests with a 50 RMB fine for not finishing their breakfasts).

When I was there in July 2014 wifi access in the lobby was free and reasonably fast (wifi was not available in the rooms). Given that business contacts in town told me the local police had recently ordered all hotels, cafes, restaurants etc to stop offering wifi access altogether, this was a pleasant surprise, but be aware that the hotel may have to stop offering this service at any time for reasons beyond their control.

A new Radisson Blu was due to open in the south of town in August - location probably not as handy for walking to the sights of Kashgar, but may well end up offering travellers a better mid to high-end option.

  • Stayed: July 2014, traveled on business
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Thank Luo_Qing81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2014 via mobile

The rooms are hot and a/c totally inadequate. Opened windows to get air but one was stuck shut. Had to leave room door open for ventilation. BreakfAst was a joke. Mostly cold and unappealing Chinese food and MY husband eats anything All of the limited western foods;eggs, toast or pastries, cereal and even coffee were In short supply. We really needed internet service but that too was rarely working. They have a complete list of room item and ridiculous prices for replacement if damaged or stolen. There is nothing in the rooms most people would want. Not recommended

Stayed: May 2014, traveled as a couple
Thank Llee51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

It is your typical Chinese chain hotel.
Beds are rock hard, rooms are on the dirty side, but it seems to be the norm in remote areas in China. So there was no surprises there.
As others have mentioned, rugs are filthy, furniture is kind of banged out, but the beds are clean and so is the bathroom. It seemed to be a little more quiet than the other places at stayed at in other Chinese hotels (Chinese guests tend to be very loud and hang out in corridors)
Staff speaks decent English, and the hotel is very well located, certainly within walking distance of the main attractions and the old town.
Overall it is probably one of the best choices in Kashgar, for location and "comfort".

p/s; make sure you ask for a non smoking room if you are a non smoker

  • Stayed: April 2014, traveled solo
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Thank Didier V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

The hotel is, as others have noted, in a great location and this is its main plus. All the main sights of the old town are within easy walking distance, and it over looks the main square with its huge statue of Mao. On the negative side, this means that it could be quieter.

The main minus of the hotel however, was how appallingly dirty the rooms were. Sheets on the bed were clean, but the bedroom carpets were well past the point they should have been replaced, stained and filthy. We had to ask twice to have the room vacuumed, and when someone did eventually appear, the vacuum she had was useless and also needed replacement. All the surfaces were covered in dust when we arrived, and were never dusted, although we asked. The bath was likewise never cleaned, nor the teabags replenished during the three nights we were there. Our daughters were woken each night by prostitutes calling on the phone and touting for business.

The breakfast on offer to us was far from the western one that others have described, but a very boring Chinese one, that did not vary during the three mornings we were there. The bar in the lobby did not have beer of any sort on two out of three nights.

After asking for wifi, a modem was brought to our room and this did work well.

Staff generally were friendly and appeared to be trying to engage with customers despite their limited English, but the fact that cleaning never happened despite repeated requests, was frustrating. I do not think this hotel could be described as an international one by any stretch of the imagination.

Room Tip: Any room that is clean in this hotel, is a good room!
  • Stayed: April 2014, traveled with family
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Thank steppeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

The hotel is very central, close to supermarket and shopping street. Hotel had a very large reception area with a coffee shop. The reception staff spoke enough English for us to communicate. We had a large clean room and bathroom. Breakfast had some western food, had only one jug of juice for the whole place. The staff were not helpful and you had them to refill the juice and had to request tea if you wanted it.

  • Stayed: October 2013, traveled with friends
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1  Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

This hotel has seen better days but it's good enough for travelers looking for a decent place to sleep at night, fairly clean and with a simple western style breakfast. Reception staff speaks a little English, enough for basic communication.

  • Stayed: October 2013, traveled as a couple
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1  Thank Flavia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kashi Tianyuan International Hotel

Address: No.8 Renmin East Road, Kashi 844000, China
Location: China > Xinjiang Uygur > Kashi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #27 of 83 Hotels in Kashi
Price Range: $35 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kashi Tianyuan International Hotel 4*
Number of rooms: 168
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