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“Fantastic”
Review of Hlosi Game Lodge

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Hlosi Game Lodge
Certificate of Excellence
Wirral, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic”
Reviewed August 23, 2013

Very welcoming staff, made us feel part of the family. Nothing was too much trouble, thet even made lunch especially for us after an early start on our first day at the reserve. Our ranger, Geoff, was very knowledgable and we enjoyed chatting with him during our game drives.

Would recommend this fantastic experience to everyone. Would love to return one day.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janedodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, October 9, 2013
What a great review - thank you for the feedback and the recommendation. We really appreciate it. Only a pleasure to make sure you didn't go hungry after your early start... thank you for choosing us for your holiday, and here's to seeing you again very soon in our little piece of paradise! Best regards from the Bailey family and the Hlosi team
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311 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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English first
Chester, United Kingdom
2 reviews
Reviewed August 13, 2013

We have just returned from a 3 day stay at Hlosi with our two teenagers . We had the most fantastic time and it was the perfect place to end our 3 week holiday touring beautiful South Africa. The staff were superb and so welcoming, nothing was too much trouble. The lodges are just as the brochure suggests and the 4 stars are a realistic standard for the Accommodation. The service and the food however were a 5 star for us. We had a great guide Andrew who was so enthusiastic and very knowlegeable and along with him the rest of the Lodge staff were great. We would highly recommend a visit here. We saw the big four including Lion and Elephant at very close range! Some gorgeous Birdlife as well.
Many Thanks from the Jones Family.
PS We had absolutely no problem with water pressure/smells/ internet/lighting/road noise etc.. etc... !!!!!

Stayed August 2013, traveled with family
Helpful?
Thank amanda j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, October 9, 2013
Thanks to you and your family for staying with us - it's great to hear your feedback, especially your compliment about 5 star food and service, which is something we strive for. Thanks too for taking the trouble to post a review: these mean a lot to us. Sounds like your south african holiday was a roaring success. Hope you had a safe trip home and that all those wonderful memories are still fresh in your minds. Best wishes from the Bailey family and the Hlosi team.
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Port Elizabeth, Eastern Cape, South Africa
1 review
Reviewed May 4, 2013

Our review will be slightly different from the norm as both my husband and I are handicapped. Having said that, we could not have found people who were so helpful and understanding and who went out of their way to make us feel welcome and not a burden in any way.
They accommodated us in every way possible and were so friendly and inviting.
Both myself and my husband had a wonderful weekend away and I would certainly recommend that anyone who needs a night or two away from home to chill....this is the place!!

  • Stayed April 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 99Dallas65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, October 9, 2013
Thanks to both of you for choosing us for your break, and for taking the time to post a review. We're really glad to hear that you had such a good experience here, and that you felt that good old Hlosi magic. Hope to see you again: the welcome mat is always out for you. All the best from the Baileys and the Hlosi team
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Toronto, Canada
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 17, 2013

This is not a five star experience in my opinion, especially not when considering the price charged. It is, however, a good way to do a 'safari light', with no malarial concerns to worry about, particularly if you are traveling with children.

We stayed for two nights in family lodge 6. While the lodge itself was spacious and nicely furnished, it had a really odd smell the entire time we were there. We considered whether this stemmed from the cleaning supplies used, but did not smell it anywhere else (the main lodge, etc). I know they were doing some maintenance/changing to their waterlines, and we could see the dug up land outside our door, so this may have contributed to the smell. Secondly, the water pressure in our lodge was so low, it made showering virtually impossible. The lovely jacuzzi tub outside the lodge was nice to look at, but would have taken hours to fill up. Again, this may be due to the work on their water pipes, and we did not make a fuss about it to the management for that reason. However, the staff must have known about the problem, certainly the cleaning staff will have known when they tried to clean the bathrooms. Furthermore, previous reviews also mention this issue, so it is obviously not a new one. I believe they are trying to fix it, and that it may be difficult to do under the circumstances. However, at the price we paid, we do expect running hot and cold water at a minimum.

On a personal note, I had so looked forward to sleeping in a four poster bed with lovely white drapes surrounding me, just as shown in the website pictures. While the bed was super comfy, and the four posters were there, the drapes had been removed. They should really consider putting them back up -- the bed looked much nicer in the pictures we saw before booking on the website!

There were also some interesting wiring issues in our lodge. For some reason, we had to turn the main light on in the lounge in order to turn the light on in our bathroom. It took us a while to figure these things out, but we did manage fine eventually.

Though internet was promised in the main lodge, this was not available during our stay. Again, explanations were forthcoming, but not really helpful. We were offered the use of the staff computer, but nevertheless, this caused some issues as contact with work back home was necessary.

We knew we were on a private reserve, and as such, we did not expect to be residing completely in the wild. The lodges have a lovely situation, overlooking a vast expanse. Too bad the noises from the highway were noticeable from our deck. It did take away a little from our 'out of Africa' feeling.

The meals during our stay were good. But in South Africa, you really quickly come to expect GREAT food. The standard is just so high. So this was a bit of a let down as well. There was lots of food on offer, it was all just pretty average.

But it wasn't all bad. In fact, there were lots of good points as well. The first, and most important, was the lovely, lovely staff, who really try so hard to give everyone a good experience. From Dennis, who waited patiently every time we returned from a drive with a lovely drink, hot or cold, to Lance, our temporary lodge manager, who always had a smile on his face and a friendly comment, to MJ, our ranger, who was super enthusiastic and willing to go the extra step to track down animals far and wide.

We didn't manage to see all Big 5, but we did see the Big 4 (minus the leopard), which we were content with. The weather was not fabulous while we were there, and our poor ranger got soaked driving us around. However, she made the most of the situation, and still managed to show us a good time.

All in all, we are glad we did the safari, and we did enjoy our experience at Hlosi Lodge. However, I would not go back to the same lodge. Though we were happy enough while there, in hindsight, when we compared the value for money with what we experienced on the rest of our trip in South Africa, I do think this was an expensive experience for what we got.

I was not sure whether to rate this three or four out of five, but finally settled on a weak four, because, truly, the staff was lovely and they made our visit much better than it might have been.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HeidiToronto_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, April 23, 2013
Thanks for taking the trouble to give us such carefully considered and balanced feedback. It's helpful to us to know about the issues you experienced so we can deal with them. And thanks for letting us know about the things you enjoyed as well: we appreciate it. You're right, we're doing a complete overhaul of the water system at the moment, to get around our mischievous ellies who loved nothing more than ripping up the underground pipes running from the old tank location. Given this, I was very distressed to hear about the trouble you had. I'll be in touch directly with you to find out about the exact dates of your stay, so I can pinpoint what stage the work was at and confirm that the problem is now resolved. I'll also follow up on the light switch and the mosquito net. Thanks for letting us know about these: we appreciate it, and our apologies for any inconvenience! All the best to you from the Bailey Family and the Hlosi team
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Bath, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 9, 2013

We had three days here, and were very impressed. All of the staff were very friendly and welcoming, and the rooms were excellent. It was five star service and all of the meals were delicious. Our guide, MJ, was excellent - informative, enthusiastic and with a good sense of humour. We saw all of the big five and had a fun morning riverboat cruise with breakfast served on board - great idea! Early morning sounds and late evening starlight were magical.
I would recommend this lodge to all - families will especially enjoy it. We will be back, for sure.

Room Tip: All lodges have great views and seclusion with wonderful views.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scuffer28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, April 23, 2013
Thanks for such a terrific review - we really value and appreciate it. The whole team is walking a little bit on air today! It's great to hear about it when our guests have great experiences with us: it's what we wake up for every day. Great that you got to enjoy the river cruise: we love them too. Hope the rest of your journey was top notch and that you had happy homecomings. Best wishes from the Bailey family and the Hlosi team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
1 review
Reviewed April 7, 2013

Amazing experience for adults and kids.Our ranger Dian was a book of knowledge about the flora and fauna of the area,always smiling always helpful and we did amazing drives.Everybody working at the lodge were so helpful ,the food was amazing,the location and the scenery is fantastic.As for the kids..they simply felt in love with Carla with the magic touch!We did 5 safaris in 3 days and we saw all the animals we drove with all kinds of weather and every time it was different and exciting!The smell was the best essence in the world .Wood,nature,and herbs of the savanaah.I wish i could put it in a bottle and carry it with me.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 125MARIA125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, April 23, 2013
Oooh, what a lovely review. Smiles all round on this end! Thanks so much for choosing Hlosi, and for taking the trouble to write a review. They really make a difference to us and we appreciate it enormously. It's especially good to hear that your whole family had such a good time here: creating truly family-friendly safaris is close to our hearts, and we're thrilled that you had such a great family experience. Hope to see you again soon. Best wishes from the Bailey Family and the Hlosi team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 6, 2013

Amazing experience which will remain with us forever. The lodges are wonderful with a hot tub looking out over the reserve! The rangers were really friendly,helpful and very knowledgable. We had a very close encounter with a huge elephant called Norman and saw two giraffes play fighting! The food was excellent and the staff were great. We had a meal sat outside one evening around a fire and the staff entertained us with singing and dancing. Truly an amazing experience!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
100roaringlions, Owner at Hlosi Game Lodge, responded to this review, April 23, 2013
What a great review - thank you! We loved hosting your group, and will always remember your fun and laughter. Thanks for taking the trouble to post a review: they make a big difference to us, and really helps with letting other people know about our little piece of paradise here. Hope we get to see you again sometime soon. All the best from the Bailey Family and the Hlosi team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hlosi Game Lodge

Property: Hlosi Game Lodge
Address: R342 Landman Road | Off N2, between Port Elizabeth and Grahamstown, Amakhala Game Reserve 6070, South Africa
Location: South Africa > Eastern Cape > Amakhala Game Reserve
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 7 Specialty Lodging in Amakhala Game Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hlosi Game Lodge 4*
Number of rooms: 14
Official Description (provided by the hotel):
Hlosi Game Lodge Offers 4-Star Family-Friendly Safari Trips In The 7 500 ha Malaria-Free Amakhala Game Reserve, Eastern Cape South Africa. Hlosi Game Lodge is a small 6-room game lodge in Addo, near the city of Port Elizabeth offering rich wild life game-viewing and luxurious game lodge accommodation for the whole family. Our six suites lie along a gentle curve of hill above a river plain, and offer wide-open views from your private deck. The main lodge includes elegant lounge and dining areas, and a hard-to-leave bar overlooking the swimming pool and waterhole. With only six suites, Hlosi offers a unique, intimate safari trip with personal game viewing experiences. We're privileged to be able to share our love for conservation, food and life with you. Our four double suites and two 2-roomed family suites may also be booked exclusively as an intimate venue for small team-building events, conferences and weddings. ... more   less 
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