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“A wonderful stay.”

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ApartaHotel el Oasis
Ranked #3 of 12 Hotels in Taganga
Certificate of Excellence
Lejre, Denmark
1 review
“A wonderful stay.”
5 of 5 bubbles Reviewed July 24, 2013

We were 2 families with grown-up children staying here for a week in July. We were picked up at the airport by Elisabeth and was later the same night served an excellent dinner at the poolside.
The hotel has only four rooms and is located about 10 minutes walk from the beach in a peaceful area of Taganga. The rooms were nice and clean and three of them had view of Taganga bay.
Elisabeth is Swedish and her husband Arturo is Colombian and this couple made everything they could to make our stay the very best. They organized trips to Tayrona Park and by boat to some of the beaches. Whenever we asked of something they were ready to help.
Apartahotel el Oasis is an excellent small hotel with a kind and engaged atmosphere and we strongly recommend it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lene4320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth N, Owner at ApartaHotel el Oasis, responded to this review, October 3, 2013
Thank you, Lene, for your review. As a new hotel it´s very important for us. It was very nice to have you all here. Our idea is to give personal service and to make the stay in Taganga, in Colombia unforgettable.
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167 reviews from our community

Traveler rating
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    3
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    0
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49
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Stuttgart, Germany
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed July 23, 2013

We were in the Hotel for a couple days in June and the Hotel is very beautilful and we knew its a little far from Taganga center (just 10 minutes walk).
We just didnt feel very welcome, we felt like entering the private space of the owners all the time. They offered in their internet presence that they have free shuttle service to Taganga, but we were just offered once, all the other times they let us walk.
One day they told us to be ready to go to a beach with a boat at 10 o clock in the morning, but when we got up they just left us a message that we have to be at the beach at 10.30, we had to walk again though they promised a free ride, surly we were in great hurry to get their in time. Returning from the beach we were not picked up again, and had to walk. This was not the service we expected.
One evening I was in the Pool and the ownwes sad down at the chairs and table I had my stuff on with a drink and a snack. After I left the Pool they didnt stand up, just asked me if I want they could leave.
In the end there was money missing from my wallet (no safe in the rooms) and I recognized after leaving but the wallet was always in the room and after leaving with me, close to my body unreachable for stealing, so it must have happened there. Well that was our experience,.........it could be a great and relaxing place, but we didnt feel very welcome and sometimes like disturbing the owners.
Very sad cause its a really nice Hotel but I cannot recommend it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth A, Manager at ApartaHotel el Oasis, responded to this review, August 30, 2013
The management regrets that the guest experienced staying at our hotel this way. Service is very personal from the hotel-owners and its employees have been checked carefully before employment. We constantly strive to offer the best service to our guests, as so many also have confirmed. We respect the integrity for our customers, in all circumstances. We prefer directly communication between hotel and guest; it’s both easier and faster to fix any mistakes immediately. The hotel can’t be responsible for a guest who, two days after departure, claims to have been robbed of money. But as a result of this claim, we have installed a safe at the reception, elevated the safety and recommend our guests to not leave valuables visible in the hotel room. The hotel can’t either be responsible for, if a guest invites outsiders into the room. The hotel offer free transportation hotel-beach-hotel according to the agreement. Unfortunately our car was out of service for a few days. When it was working again, we offered a ride several times, but the guest declined and preferred to walk. We could have offered taxi, which we unfortunately didn’t think of at that time. As a result of this criticism, we now offer free taxi when our car is out of service. In the near future, the hotel has another car and the service will be improved.
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Additional Information about ApartaHotel el Oasis

Property: ApartaHotel el Oasis
Address: Calle 23 # 5B-47 | Barrio Oasis, Taganga, Colombia
Phone Number:
Location: Colombia > Magdalena Department > Santa Marta District > Taganga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Taganga
Price Range (Based on Average Rates): $
Hotel Class:3 star — ApartaHotel el Oasis 3*
Number of rooms: 5
Official Description (provided by the hotel):
ApartaHotel el Oasis is located in Taganga, a small fishing village, natural entrance to the Tayrona Park, wich has beaches, sea and the most wonderful view points in Colombia. It's a small, but exklusive Hotel Boutique with rooms, style aparta studios, and suites. They are spacey, elegants and comfortables, all have amazing view over the Caribbean Sea and over the mountains of Dumaruka. The rooms have King bed, private bathroom, A/C, fan, television (LED), bed lamps for reading, small kitchen (wellequipped), frigde and security box. The hotel has pool, terraces, garden with hammocks, restaurante specializied on sea food, Wi-Fi and 24-hour reception. ... more   less 
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