The hotel is your standard European Ibis hotel. Location is in the middle of nowhere, so you basically need a car to get there. Rooms are small, but reasonable. At the check-in counter there were two girls who were doing a good job considering the large number of guests and the hectic activity in the lobby area.
What really disappointed me about this hotel was the service in the restaurant area. You get there at night and four employees weren't able to handle a total of four tables. I waited for about ten minutes before they finally took my order. I could tell that the other guests were looking around as though to ask "What the hell is taking them so long?". One of the guests was told: "we closed the kitchen two minutes ago. You cannot order anything from the kitchen." Well, the four girls (I won't even call them waitresses) were just standing around treating guests with the utmost dislike. The girl who brought me my order just threw the dish onto the table, not noticing (or even caring) that she had tossed it onto my fork and knife.
I chose the hotel because it was cheep, but if I get a customer service that is worse than in McDonnald's, I think I'll stay elsewhere next time.
- Official Description (provided by the hotel):
- Mrs Marta PASSONI, the manager of the ibis Como hotel, would like to welcome you.The Ibis Como hotel is located approximately 5 miles (8 km) from the city center and Lake Como, one of the most beautiful places in Italy. Located in the Grandate industrial area, Ibis Como is within easy reach of the Lugano and Milan Malpensa MXP Airport and the Rho-Pero Trade Fair are about a 40-minute drive away. The hotel offers 114 rooms with the restaurant Oopen specialises in Italian pasta and grilled meat dishes and snacks are available 24 hours a day.A hearty, balanced breakfast is the perfect way to start the day. The Ibis buffet breakfast includes croissants, hot drinks, regional specialties, cold cuts, cheeses, fresh fruit and more ... more less
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- Also Known As:
- Ibis Como Hotel Grandate
- Ibis Hotel Grandate
- Ibis Como Grandate, Italy