I am an RCI Member who just stayed in puerto delsol last Sept. 2011. I was so upset to read those negative reviews from the other customers.
Before I chose to stay in this resort I usually read reviews or comments first..but "what the heck!" I am a frequent traveler (I am a RCI member) and would know as soon as I stay there and leave the place.
Yes, some of the reviews were true like; security is so strict! but c'mon this is just proving that this place is truly securing their customers safety! Yes it was also true that foods or wines being brought in are being corkage. But when the resident manager explained to us why they do such, i understood and accepted their purpose.
The people were all accommodating from the security guys (in black at night..hahaha) to the wait staffs. Me and my wife had a chit-chat with the manager several times during our stay and we have guessed taht he is not from that place because he was so smart with any topic we wanted to discuss. My wife also joke that the manager was a cyborg! since from the whole day we see him working. and she even the manager one time, do you sleep? and we laughed.
The resort was well managed and even the greens are all gorgeous! The security people are all alert and well trained.
Only problem is the beach area. I pity the staff who cleans (rakes) the weeds but still manages to smile..hope the local community would help each other.
PUERTO DELSOL IS A PLACE TO VISIT FOR YOU TO EXPERIENCE THEIR UTMOST SERVICE.
PS: I ONLY WROTE THIS BECAUSE IT WAS SO UNFAIR TO THE RESORT AND THE MANAGEMENT AND ESPECIALLY TO OTHER CUSTOMERS WHO EASILY BELIEVES ON NEGATIVE REVIEWS.
WE WILL VISIT AGAIN THIS RESORT AND WILL BRING OUR KIDS WITH US NEXT TIME.
ALSO, OUR KIDS WANT TO SEE YOUR TOWELS (ELEPHANT AND DOG) WE ONLY SAW THAT WHEN WE TOOK A TRIP IN A CRUISE.
MORE POWER TO YOU!!!! THANK YOU AGAIN FOR TAKING CARE OF US!!!
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- Also Known As:
- Puerto Del Sol Hotel Bolinao