Reading reviews of various places we've visited, it becomes clear that the review says more about the reviewer than the place they are commenting on. Many of the reviews on Hook, Line and Sinker typify this. There is a built in arrogance in many diners towards serving staff and chefs which comes across in their attitude as soon as they walk into an establishment-" we are the customers ergo we are always right" That will get you nowhere with the likes of Stefan whose USP is the quirky way he runs his establishment-note "His" establishment, no-one else's-his place, his rules-take it or leave it. Of course, if you want to dine at some of the best restaurants in the world ,eating pretentious, over- priced, over-hyped nouveau cuisine food, served by obsequious, deferential but remote, unfriendly staff,then a place like Stefan's would be a huge culture shock .If ,on the other hand, you want delicious, freshly prepared unpretentious food you will have a great time .My husband and I have been to H.L.and S. three times- in fact one of the reasons we went back to Pringle Bay was to go to Stefan's; not once have we had anything other than a great time there with no trouble at all from Stefan or Jackie- that's his wife, by the way. We were greeted like old friends and treated as such. The food was delicious- we had a beautiful fish soup to start, with bread and salad, and then the most delicious steaks cooked to perfection .Dessert was crème brulee, torched by Jackie to give a lovely crunchy topping.Treat him in a friendly, pleasant and polite way, and you will have no trouble at all from him. Just remember, they both work extremely hard and all they want is to serve you delicious food, and be appreciated . Each time we have been there has never been any trouble from any of the 4/5 tables- there has always been a relaxed and friendly atmosphere. I asked Stefan why he thought he got some bad reviews- he simply said he expected "Please" and "Thank you's" and to be treated in a nice way- simple really.
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