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“Unfortunate 😔😔”

Castello Restaurant
Ranked #4 of 8 Restaurants in Roznava
Restaurant details
Reviewed July 7, 2019 via mobile

I had really high hopes for this restaurant. In a nutshell, they fogrot about us.
After 30 minutes we asked waitress where is our food and she found she forgot.

In longer story - if you are on gluten free diet, you must be careful when traveling in this part of Slovakia - not many choices. This was clear choice - city center of bigger city and restaurants with rather good reviews. Long way to home, to Bratislava. Waitress seemed very professional, smiling despite being the only one really working there. We ordered, waited 30 min, then asked and ashamed she confessed she forgot about us. We could not wait more - we left hungry.
I do not blame the young girl completely. As mentioned, she was the only one really working there, still wearing a smile.
Feeling guilty, she told me that kofola drink we drank before was on the house.

I believe food is good there. Pizza looked tasty, prices were good and it felt cozy there.

Despite this experience, I might return.

Date of visit: July 2019
Thank absolut2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 37 reviews

Reviewed November 7, 2018

We've been there on Tuesday afternoon, it was quiet and the service was good. Food was tasty and waiters were available and taking good care of our table. Prizes are good and reflect the service provided. We've chosen duck specialties and and we enjoyed it.

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank Marek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2017 via mobile

We ordered one pizza of the day (Amaro) because we were awared by waiter that we will have to wait 40 minutes ... I didint like the dough of pizza anyway... ... Soup of the day was under average...

Date of visit: August 2017
Thank mgmko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2017 via mobile

We were waiting for the food more than 40 mins(waitress at the beggining ensured us it will be fast). They managed to mix meal and gave our food to the next desk so we had to wait even longer. No one stopped to our desk to offer at least something to drink. Food at the end was quite ok but not worthy for the time we had to wait. In addition staff there looked like pissed off we are there and pretended they are busy to talk to us (only a few people in the restaurant at that time)
To sum it up: avarage food, terrible staff, ants and dirt om the tables in the garden. Do not recommend at all.

Date of visit: July 2017
1  Thank Jana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2016 via mobile

The restaurant is in a small town but was absolutely delicious- we both had pasta - tagliatelle with beetroot and dried tomatoes in pesto and my husband had pasta with salmon in a mustard dressing! We were so pleasantly surprised - the dishes were expertly prepared and sophisticated in taste!!

Date of visit: August 2016
Thank pamgazit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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