We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Express Swansea East
Nearby Hotels
The Towers Hotel & Spa(Jersey Marine)
$133
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$65
Booking.com
View Deal
  • Free Wifi
  • Free Parking
The BlueBell Hotel(Neath)(Great Value!)
$111
$107
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$72
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$69
PremierInn.com
View Deal
Certificate of Excellence
  • Free Parking
  • Restaurant
$48
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$63
PremierInn.com
View Deal
Certificate of Excellence
  • Free Parking
  • Restaurant
Village Hotel Swansea(Swansea)(Great Value!)
$50
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Premier Inn Swansea Waterfront Hotel(Swansea)(Great Value!)
$62
PremierInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Best Western Aberavon Beach Hotel(Port Talbot)(Great Value!)
$75
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (516)
Filter reviews
516 results
Traveler rating
234
218
50
7
7
Traveler type
Time of year
LanguageAll languages
More languages
234
218
50
7
7
Show reviews that mention
All reviewssausagefree wifisofa bedbeanswhat it says on the tinbasic hotelbreakfast was includedwould definitely stay here againno air conconvenient locationreception staffone night stayvisiting the arealimited menugood nights sleepnight's sleepgood size
Filter
Updating list...
399 - 404 of 516 reviews
Reviewed March 9, 2013

Top quality staff, lovely welcome in arrival, spacious and comfortable rooms, and nutricious buffet breakfast with plenty of options. Incredible value for money when booking in advance on a non-refundable rate. Looking forward to returning in the future.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LondonFozzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

What a refreshing change, loved staying here.

Room was clean, modern, shower was good, breakfast was nice.

Special mention have to goto the staff, makes a change, a credit to the company, i think Nicola deserves a special mention, very cheerful an asset to the hotel!!!

Look forward to returning.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank karl100100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

our normal reasonable priced hotel had become a bit on the dear side so we searched out this hotel , nestled on the side of the motorway we thought only one night so we will put up with it . well from the start we were greeted by a very pleasant young lady who was helpful and we got a nice room which smelt so clean [ so was the corridors and lift] to be greeted by a well presented room with everything you could ask for even coffee facilities.
we had a lovely nights sleep no road noise in fact no noise there were other guests but the rooms were silent .
we went down for the complimentary breakfast [yes complimentary] and ate our way through the normal cooked and uncooked selection Kellogg cereals cool milk and good coffee forget our normal place this is now our normal place . we paid less than normal and got a free newspaper to read . the only gripe [from the wife ] at first she could not find a plug but there was one by the side of the mirror . well down we will stay here again

Room Tip: ask for a room on the car park side
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bearsbooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisagrainger, General Manager at Holiday Inn Express Swansea East, responded to this reviewResponded March 26, 2013

Thank you for your kind words on the hotel and team. We always strive to deliver the highest level of quality and service to our guest and it’s is wonderful to hear this is being achieved.
Our free Express Start Breakfast which comprises of a continental breakfast, fresh fruit, juice, tea and coffee along with scrambled egg, sausage and baked beans is a great way to start your morning and we are glad you enjoyed.
We look forward to welcoming you back to the hotel in the future. Please contact the hotel direct when you are returning to Swansea as we are the lowest price guaranteed.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

Usually a Holiday Inn Express hotel is dependable for offering value for money and with a generally bight and modern spec of fitting.

I last stayed in this hotel in 2007 and at that time had to complain that the pillows in the room had that "stink" sadly associated with over use and/or poor upkeep.

Thankfully, that was not the case this time and the hotel delivered all that we could have expected and at superb value.

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alan9908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

We stay here on a regular basis on our trips to South Wales. It is very handily placed at the junction of the M4 and A465. What makes us return is not only the good quality of the rooms, decor, heating and TV. but the helpfulness and efficiency of the staff. Nothing is too much trouble for them. Book early and online for best deals and try to avoid 6 Nations match days in Cardiff!

Room Tip: Ask for a room overlooking the car park and not too close to lift (bit noisy).
  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Iveltravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicolaPitman, Manager at Holiday Inn Express Swansea East, responded to this reviewResponded February 26, 2013

It is lovely to read that you are returning guests to our hotel, as it shows that everything that we aim for as a hotel we are doing right. We are very fortunate to have an excellent team who’s priority are ensuring all our guests have the stay they deserved in a high quality environment.

I will ensure that you comments are shared with the team and if I can thank you for taking the time to leave your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews