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28 - 33 of 911 reviews
Reviewed November 6, 2018

I stayed at the hotel with my wife and son. Location is great, plenty restaurants around, close to the beach. We have been offered complimentary dinner by Manager one day. Houskeeping is the best, they are able to do full service at 7 or 8 pm and clean everything even balcony. Breakfast is very tasty and very good variety.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank marek m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayanZ7, Guest Relations Manager at West Hotel Ashdod, responded to this reviewResponded December 3, 2018

Dear Marek,
Thank you for kind feedback concerning your recent stay with us. I am glad you enjoyed our new breakfast buffet, and that we all managed to serve you well. We hope to host you again with us. Sincerely, Roni Yehezkel, Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2018

We (family of 2 adults and 3 kids) stayed at the hotel for 10 days and loved the whole experience. We had two room on 6th floor. The rooms were light and spacious with terrific sea view. Stunning sunrises and sunsets. Cleanness of the rooms is always of absolute importance to my wife and the cleanness at West hotel was exceptional. The whole team was great, but we would like to give special thanks to the Front Desk Manager Tzion and the General Manager Yaniv. Both of them went out of their way to accommodate our needs and make our stay pleasant and comfortable. You could feel being part of the family.

Room tip: Rooms at 6 floor and up
Date of stay: September 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank rfamily675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayanZ7, Guest Relations Manager at West Hotel Ashdod, responded to this reviewResponded October 25, 2018


Thank you for taking the time to post your review. We were delighted to read that you enjoyed your stay with us. Your kind words about our staff were gladly forwarded to them. The most important task of our hotel management and staff is ensuring the absolute satisfaction and enjoyment of all our guests.
We look forward hosting you once again on your next visit. Sincerely, Roni Yehezkel, Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile

One of the best hotels I've been in.
I felt like a queen for one day when I stayed there on my wedding day.
The breakfast was delicious, the service was great ,and the room was very clean.

Very recommend for brides the get ready there they have a bride kit including champagne, fruit plate /bar chair for the makeup artist and more.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank Stav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayanZ7, Guest Relations Manager at West Hotel Ashdod, responded to this reviewResponded October 16, 2018

Dear Stav,
Thank you for posting your experience concerning your stay with us. Your kind comments of satisfaction with the level of food served ,level of cleanliness ,high standard of the suite and the general level of service is well appreciated and has been passed on to all the hotel's staff involved. We hope to see you again with us. Sincerely, Roni Yehezkel, Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2018 via mobile

We are regular travellers to Israel and have stayed in hotels at Jerusalem and Tel Aviv many times.
We were in Ashdod for the first time, where we stayed at the West boutique hotel for 4 nights. The location is on the Tayelet but the view from most of the rooms are partially ses view.
The rooms are big and functional. But not in very good condition for a 4 stars.The breakfast is of good choice and quality.
But the service is a complete disaster.
From the reception desk (not all of the receptionists but most of them) to the cleaning team and the waiters at the restaurant, it seems they are not enjoying their job and don’t do it properly nor with pleasure.
The rooms are dirty. My husband rubber soles have left some pieces on the floor on day 1. Four days later they were still there (pic).
There is not proper fitting sheet on the bed so they use a large flat sheet which they don’t properly fit each time they make the bed so it doesn’t stay in place (pic). The bed is still full of sand from the day before at the beach.
We were left with no toilet paper because the cleaning team of the day before didn’t bother to put a spare roll. Same with tissue paper.
At the breakfast room, no smile, no will to please.
In a nutshell, we won’t go back to the West boutique in Ashdod.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank SophieT217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MayanZ7, Guest Relations Manager at West Hotel Ashdod, responded to this reviewResponded October 16, 2018

Dear Sophie,
Thank you for sharing a review for the time you took in writing it. I have reviewed your comments regarding your stay at West Boutique Hotel.
I am sorry to read that your overall stay did not meet your expectations and we wish to sincerely apologize for all the inconvenience you commented on the site.
Some issues could have been rectified during your stay as my team and I are available to guests all the time.
I wish to assure you that we at West Boutique Hotel are sincere in our aim to ensure that our guests receive a high standard of service and accommodation.
Therefore, your comments are very important to us and enable us to check ourselves and improve our level of service.
I hope to see you again among our guests, Sincerely, Roni Yehezkel, Guest Relations Manager.

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Reviewed August 27, 2018 via mobile

Hotel was lovely. Room was efficient but not large. However there was a king bed, lots of closet shelves for clothing. Bring hangers as needed. Staff extremely friendly and helpful. Vianit was especially friendly and patiently answered all of our many questions. Breakfast was great with many choices.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank debbiesW1371VG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayan Z, Guest Relations Manager at West Hotel Ashdod, responded to this reviewResponded August 28, 2018

Dear Debbi,
Thank you for kind feedback concerning your recent stay with us. I am glad you enjoyed our new breakfast buffet, and that we all managed to serve you well. We hope to host you again with us. Sincerely, Roni
Yehezkel, Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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