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“Amazing place to stay with fabulous amenities and...”
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Review of Villa Keluarga

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Excellent
27 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Nusa Lembongan, Bali

Reviews from our community

Excellent - based on 27 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
German first
Any
English first
Di201611
Perth, Australia
1 review
“Amazing place to stay with fabulous amenities and beautiful view.”
Reviewed June 19, 2016 for a stay in June 2016

From the moment we arrived on Nusa Lembongan, I began thanking my friends for advising me to visit this beautiful island and Villa Keluarga! The villa is located very conveniently to lovely restuarants and access to the beach. A short walk up the steps greeted us to a stunning 3 story villa with perfect views over the ocean and popular surfing spots. A great place to watch the sunset with a cocktail in hand. The villa is very well maintained - spacious & comfortable bedrooms, lovely bathrooms, a well stocked kitchette and a very inviting pool. Massages were also available at the villa, by the lovely Kadek Sue and her friends. Well worth the money. Komang and Kadek, the other two staff members at the Villa, were very helpful and obliging, but one never knew they were around until you needed them! Many thanks to Carla and her staff for arranging transfers, restuarant bookings, and suggesting places of interest. I look forward to coming back for another holiday with my family.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location, the pool and the view
Liked least: There wasn't anything to dislike!
Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 21, 2016
Thank you for your lovely review we love to hear our guests feedback and it's great to hear you enjoyed your stay it's also lovely to hear Komang, kadek and
Kadek-sue looked after you and to be mentioned for their excellent service I'm very lucky to have such great staff. we hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ms.Cheryl...
Perth, Australia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful experience in the sun”
Reviewed June 9, 2016 for a stay in June 2016

I have just returned from having spent four days and five nights with a group of friends at this fabulous Villa in Nusa Lembongan. The Villa is well appointed, with comfortable beds, great bathrooms and a small kitchen area. But the highlight has to be the views and the pool - fantastic. The staff were lovely- friendly, attentive but not intrusive. They and the owner were very helpful in booking restaurants and arranging transport with an excellent knowledge of all the great things to see and do on this lovely island. I can't wait to return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool, the view, the massages
Traveling group: Large Group
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 10, 2016
Thank you for your wonderful review we are glad you had a great holiday @ Villa Keluarga and that Komang and the team made your holiday enjoyable. We look forward to seeing you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ablett1
melbourne
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Heaven on the Hill”
Reviewed April 12, 2016 for a stay in April 2016
1
person found this review helpful

Stayed here with my wife and two friends for three nights. The moment we arrived we realized it wasn't going to be long enough. After the short walk (2 minutes) up the hill to the villa we were all blown away by the staff, villa and views.

It's in walking distance of many great restaurants and easy walk to the beach.

The villa itself is 5 star nothing I would change.

Komang and and the staff were so helpful and always on hand if we needed anything. They arranged an amazing snorkeling trip with Newman and everything else we ever asked for.

The booking process with Carla was effortless and she made sure everything was taken care of on arrival.

No doubt we will be back at the first opportunity.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 13, 2016
Thank you for your wonderful review. Our staff work so hard to ensure the guest stay is full of relaxation. This is truly heaven on the hill it is magical and the view always blows me away every time I come to Lembongan. We are so glad you enjoyed your holiday reading your review makes me very happy especially that our staff looked after you. Nyoman is the best operator for snorkelling I am so glad you enjoyed your experience. We look forward to welcoming you again. Next year we are also opening our New mini resort C-View villas which will be a very beautiful resort not far from Villa Keluarga opening in July 2017. thank you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suegladwe...
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent accomodation can't wait to return”
Reviewed January 17, 2016 for a stay in December 2015

Had a fantastic holiday at Villa Keluarga the facilities where amazing the communication with the owner was excellent. The property is extremely beautiful with fantastic views. The villa is presented to 5 star rating. Clean, comfortable with everything you could want. Every little thing has been thought of and provided to make your stay the best it could possibly be. The staff are quiet and give you plenty of privacy yet are very efficient and effective in meeting your every need. We had the holiday of a lifetime and cant wait to go back and visit again.

Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 18, 2016
Thank you for your wonderful review we really love the fact that you enjoyed your stay with Villa Keluarga and Komang and the team catered to all your needs. Thank you for staying with us. We hope you come back and visit us soon see you next time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bertnbon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing views across to Bali”
Reviewed January 13, 2016 for a stay in January 2016
1
person found this review helpful

We stayed at Villa Keluarga to see in the new year and can I say WOW! What an amazingly property, location would have to be the best on the Island, a 2 minute walk to the beach & Restaurants.Komang arranged everything for us- from dinner reservations, to top up drink supplies, to transportation and Tours around the islands, a private snorkelling day with no less than 4 location, honestly, nothing was too much trouble for him. Made Sue makes the best Banana pancakes and gives great manicures. The villa itself boasts executive features you would expect to find in exclusive locations in Australia. Cleanliness is A+ and the pool is absolutely perfect for relaxing with a cocktail or playing water polo with the kids. We hosted 10 friends one evening for drinks and everyone felt very comfortable.
All in All a Top Notch Villa that I would definitely book again and again

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 14, 2016
Thank you Bonnie for staying with Vilka Keluarga we are really pleased you enjoyed your stay with us and Komang and the team looked after you. We do hope you come again to visit us soon at Villa Keluarga we really enjoyed having you and your family.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jessica03...
Newcastle, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful - Our favourite part of the trip.”
Reviewed June 29, 2015 for a stay in June 2015
1
person found this review helpful

This villa was the highlight of our trip to Bali. It is perfectly positioned to see all 3 surf breaks and the view from the top balcony is incredible. Walking distance to lots of restaurants and facilities at Jungat Batu including The Deck Bar. All 4 rooms are exactly the same so it's great for groups. Bathrooms are lovely however was no hot water in the upstairs rooms for the duration of our stay - not something that really bothers you much in Bali with the beautiful weather. The staff were INCREDIBLE. Full credit to Komang and his team they did an amazing job and were able to organise all sorts of things for us including breakfast each morning, scooters, snorkelling and were even able to organise a beautiful Birthday cake at quite short notice. We took advantage of the massage options which were fantastic. Carla (owner) was easy to deal with and always gave quick responses to any queries and provided us with the great option of hiring the adjoining Villa Mimpi Manis to accomodate our large group which was perfect. Mimpi Manis' gardens and outdoor areas are connected to Villa Keluarga so it's great for friends but maybe a little intrusive if you don't know the people staying there. We were so sad to leave Villa Keluarga and Nusa Lembongan. We will be back for sure.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: No hot water upstairs.
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 30, 2015
Thank you for you review its so wonderful that it was the highlight of your trip to Bali we are really proud of this beautiful villa it is truly a beautiful place to just relax and unwind. Being so close to the surf is also a huge plus for our guests. We hope to see you again soon and thank you for your feedback
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brad P
Sydney
Level 6 Contributor
303 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Beautifully done just missed air-con in living areas and lots of stairs.”
Reviewed June 21, 2015 for a stay in March 2015

A four bedroom house, each with it's own modern ensuite bathroom. Each bedroom is independently air conditioned, had a very comfortable double king size bed and TV (DVD). Shower water pressure was typical fir Lembongan, and that is only just OK.

Kitchen is modern and well fitted out including a microwave, large refrigerator and filtered water dispenser.

The views are very nice out to the surfing spots of lacerations and shipwreck, enjoyed from the two balconies.

The pool is a good size with plenty of sun on it and the ample sun beds around it. Perhaps too much sun as the pool was really too hot for the 3 days we were there.

The only access to the property is by some 80 plus stairs from behind the waterfront. In addition to the stairs you have to clamber over some rocks/make shift stairs, and some dirt paths, which could be difficult for some older travellers. Quite manageable for most, if not highly unusual. There is no road access so the staff or hired porters, or you, need to carry your bags up and down. Rocky fast boats, go from the same end of the beach, so Arriva and departure is as easy as you could expect given the stairs.

Only the bedrooms are air-conditioned, so common areas hopefully get a breeze; sadly we were not that lucky and it was very hot when not in the bedrooms.

We had a full house of married family. Breakfast was included with our tariff and the choice adequate nd very nice. However we found the kitchen bench, the kitchen width and the balcony width, to small to comfortably eat together. We did, but it was a lot of manoeuvring around each other and the doors which do not fold all the way back against the wall. Breakfast was our only meal at home so ok. There are several restaurants near where the stairs come out near the beach, and there are restaurants which will collect you and bring you back. Without the road frontage all pick ups and drop offs are somewhere near the bottom of the stairs.

The staff very very friendly, most helpful, and best of all discrete. They were there when you needed them but bot in view when they weren't required. We were even lent a phone in case we had any problems on the island and needed to contact them.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Staff, cleanliness and views
Liked least: No air-con in living areas and a lot of stairs to get there.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 22, 2015
Thank you for your review we are glad you enjoyed your stay. In villa Keluarga we have air conditioning in all the four bedrooms we don't put them in the living areas as the main one upstairs is open plan so we have ceiling fans as air conditioning won't work in an area that has no windows. In the evening a beautiful breeze comes from the ocean which makes it magical. Thank you for staying at our villa we hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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