My wife did a Introductory Dive with Big Fish while i did 2 recreation dives. The diving was so so they drove us to kind of trash dump dive sites. After the dives I checked with my wife on her Introductory Dive.My dive master Mark was pretty good however It was horrible with my wife's dive master, they have a poster of Introductory Dive which include Pool Dive and Ocean dive, they didn't provide the Pool Dive to my wife and take her directly to ocean. All instructions are verbally on the noisy boat and my wife said there's no instruction of how to balance the pressure under the water until she's already at some depth and feel painful in her ears. This is very important to students that never dive before like my wife. I did Introductory Dive on Sibu island before, they have one session of instructions off pool&sea with several pages of information with pictures showing the signs, much more informative.
Without the Pool dive as stated, they still charged us 600,000 IDR while still charging me costly 500,000 IDR of their mask i lost the mask at shallow water. When i checked out in the morning they are all gone for diving and left me with the bill and some local staffs saying she don't know much and here is the bill.
We rented a bike with their staff (they have a poster of bike renting service at the shop) and she asked me to put back the bike at same location where she gave us the bike. When we drove back to that location which need to pass by the dive equipment area, the owner arrogantly shout at us asking what are we doing and told us to put the bike outside instead so that we don't disturb the guests. If you don't want bike go through there they should have a sign or at least instruct their staffs about this.
Beside of that, the Indonesian manual staffs are very friendly and I like them. I feel closer to them than to the owner and the dive masters.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.