Rating it only average because hard to know what to say. Our room was clean and staff were friendly and helpful. We hadn't booked in advance, just rode in on our motorbike from Nong Khai and needed a place to stay. It's a large hotel complex, catering mainly to conventions I'd say, which made the place feel somewhat empty and desolate. Otherwise all ok - dinner lovely (except strangely the rice was served cold?), breakfast ample (again cold food, no food warmers under bain maries). On checking in we asked about the availability of a massage. Reception made a quick phone call and said yes, it could be done. Booked one for 6pm. Thinking we'd head downstairs at 5 mins to 6pm and there was a knock at the door - our massage duo had arrived! Unprepared to do an oil massage so had to go away and come back. What was supposed to be two 2-hour massages turned into 1 1-hour massage and 1 1.5-hour massage, done side by side on the double bed. Expensive and odd!
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