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“Good for tourists who don't mind travelling and great for MEPs”

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Renaissance Brussels Hotel
Ranked #6 of 16 Hotels in Ixelles
Certificate of Excellence
London, United Kingdom
2 reviews
“Good for tourists who don't mind travelling and great for MEPs”
4 of 5 bubbles Reviewed November 16, 2010

My wife and I stayed at the Renaissance Hotel for 3 nights in a wet mid-Novemeber city break. It was our first time at this hotel and we enjoyed our time here.

Location:
Having read the reviews were a little concerned we were in the EU Quarter. This wasn't really an issue in the end, the hotel is very well located to transport facilities so you can get to where you need to quite easily. Bus stop 2 minutes away, metro about 10 minutes, taxi rank right outside. And you can walk to the main parts in about 15-20mins if you fancy the stroll. No real night life around due to the business district so can feel a bit quiet if you're walking around late.

Arrival:
On arrival, good first impressions. The staff were very pleasant and knowledgeable about the area. I got the impression they enjoyed speaking and advising tourists - probably a nice change to the normal business custom the hotel is used to. We were offered sparking wine or water and chomped away at the complimentary Neuhas chocolate while we waited for our room allocation. Apparently all rooms are non-smoking which was good to hear.

Room:
We had booked a deluxe room which was a good size. All mod cons available although we struggled to get to grips with the heating and thermo. The rooms have all been recently renovated, and despite being on the Rue d'Parnasse side of the hotel, the noise was minimal and the drapes did their job of keeping the room dark well into mid-morning. Beds are a litte on the soft side though which some like. Mini-bar not as populated as others we've been to. The hotel isn't a charming, boutique character place, but a solid, functional establishment.

Food:
We ate in the main restaurant for dinner on one occasion as it was too late to try and go anywhere else. Our steak and duck mains were nice, service attentive, and setting pleasant. However given the prices, you might prefer going for a stroll and visiting one of the restaurants on Rue de la Paix and getting a taxi back. Breakfast was good, fortunately included in our rate and we had it delivered to our room a couple of times. This did cause confusion with reception on checkout as they logged it as a normal room service charge, but they quickly cleared up the confusion and removed the duplicate charge. Although this needs to be cleared up with the service team and front-desk.

Other:
The hotel seems very popular on the weekend and even with full staff on reception, it can take a while to be seen given the constant demands so be patient. The staff deal with this well and are always attentive to your needs when you are seen. It was a bit disappointing that there was no wi-fi in the rooms - just normal ethernet connections despite a recent re-fit. You can purchase a voucher for 6.50euros to use wi-fi in the main lobby. We didn't use the fitness facilities.

All in all. A good hotel, good for tourists if you dont mind using public transport or taxi-in around and must be great for business. We'll be back at some point.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jasescape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Millbrook, Alabama
Level Contributor
203 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed November 16, 2010

Stayed here this past weekend for a weekend holiday. A breakfast buffet was included in the room rate, which was already on a special sale for this particular weekend. Parking was included.

The location is good. It's right next door to the EuroParliament. Restaurants and some clubs/bars are nearby. It's also within a decent 30-mins or so walk of the old city and downtown.

Service is good. The desk staff were very helpful and friendly. Bar staff also nice.

Breakfast was pretty good, but of course busy. Offerings were both European and American.

Internet in the room was not free - approx $19.95/nt. It's $10/40-mins. at the business center. The ISP was iBahn and wired. Speeds very good at ~100Mbps.

Rooms very spacious and clean. They also had nightly turn-down service.

Would definitely consider staying here again.

  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank publius358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
98 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 bubbles Reviewed November 9, 2010

I've been staying in this hotel for more than a decade (it was the old Suisse Hotel)... I've stayed there twice this year, once in a junior suite prior to remodel and once after remodel. Some of the problems in the rooms (for example, the old thermostats did not work) have been corrected. However, some of the issues (the maids don't replace towels unless you call the front desk, you have to throw away a shampoo to get a new one, card readers on the elevator don't work - is this really such a high security area?) that are small begin to grate on you after a night or two. And on weekends, they sell the hotel CHEAP and it's absolutely invaded with touritsts who swarm the pool and really clog up the breakfast area (included for them I am sure).

The new room rennovations are nice, and the staff is competent but not exceptional. Several of us had major issues connecting to the internet, and room service menu is very narrow.

If you book this hotel, book a package that includes breakfast as it's very expensive.

Overall, I'm lukewarm on this hotel... they really need management that is more focused on the details. They have it 90% right but the other 10% is just annoying.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank lucyandethel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Edward Island, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 8, 2010

Stayed only one night but everything was great. We arrived mid am after an all night flight and the desk staff accomodated us to our 2 rooms fairly quickly and they were very helpful.
Rooms are nice and several areas of hotel have had renovations.
We walked to Grand Place...not really far. Staying here allowed us to see the EP which we wouldn't have seen if we stayed closer to Grand Place.
Would return again.

  • Stayed October 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank gymmom3b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulgaria
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 2, 2010

I have booked a double room within' the Renaissance Hotel Brussels last weekend (Friday 29/10 - Saturday 30/10).

Now first thing I can tell (and this would be my only negative remark): WATCH OUT for room's price. Thing is that average double room goes for about 79 EUR from Fridays to Sundays, around ten times greater during business weeks, entirely due to the Business-oriented use of the hotel: it is located just in front of the European Parliament, nearby Luxembourg square. Therefore is gets assaulted during business weeks by all-kind-of lobbyists, political delegates, diplomats. 700 EUR might not be unreasonable for corporate expense, but is way beyond for tourists.

Otherwise the Renaissance is truly charming. It looks recently renovated. Nice cozy atmosphere, great interior design in the (very spacious, around 35 sq. m.) double rooms. Furniture is modern and colourful, bedding is just fantastic. Nice bathroom, bath fits for a couple. Location is good for tourists (train- and subway stations at close range, 25 min. walking distance from Grand' Place), just perfect for business meetings within' the EU neighbourhood.

Staff was helpful and polite, no remarks. All our requests were satisfied by the staff: early-check-in, room in the upper floors, additional pillows. As one might say, a Marriott is a Marriott, right?

Room did not include bathrobes, but had a champagne bucket, which I appreciate. Minibar did not include strong alcoholic beverages, i.e. scotch or vodka, but there is a nice bar at the lobby.

Overall, I will rank this hotel *****. I got completely satisfied by our recent stay and will certainly come back to the Renaissance Brussels within' the near future.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duhku4e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 18, 2010

My mother tongue is Dutch (Flemish) I speak very well French and English. But it's still surprising to arrive in a Belgian hotel and the front desk clerk only speaks German and English. No problem for me but for some French speaking guest in front of us it was a major problem. I think even the trainees should speak at least 2 of the official languages of Belgium. Further more the service was excellent. I like the location close to the old city center and in the middle of the European quarter. Nice swimming pool and very large choice of breakfast. The free parking in weekends is a great value in a capital city!

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank djazzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Milton, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 2, 2010

I came to this hotel for 2 nights on the 24th September 2010 to celebrate my birthday with my Mum (our husbands had gone for some male bonding with their mates to the Munich Oktoberfest & was a great excuse for some girl time) We booked a standard twin room & it was amazing. Great faciliies in the room - mini bar, tea/coffee making, toiletries in the bathroom & the most comfortable beds ever slept in. Wanted to bring them home!! Yes it is a little way out of town but a couple of mins walk & you were at the bus stop which in about 10 mins got you to the Grand Place so no complaints there. In the Place du Luxembourg there was a selection of bars (but bear in mind a lot of the restaurants aren't open at the weekend due to it being a business area) The hotel staff were extremely friendly & helpful. On my birthday evening we ate at the hotel restaurant (partly due to heavy rain & a reluctance to getting soaked going out) We had the fillet steak (which was a little pricey 25 euros each plus extra for potatoes - a somewhat strange set up) but it truly was the most delicious steak we have ever eaten. Perfect for a celebration. Breakfast was included in the price of our booking & there was a great selection. A perfect way to start the day before a shopping spree. Overall we had a great weekend (despite the rain) & would happily stay here again.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank cclarke120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Brussels Hotel

Property: Renaissance Brussels Hotel
Address: Rue du Parnasse 19, Ixelles, Brussels 1050, Belgium
Phone Number:
Location: Belgium > Brussels > Ixelles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ixelles
#4 Romantic Hotel in Ixelles
#5 Family Hotel in Ixelles
#5 Business Hotel in Ixelles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Brussels Hotel 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Brussels Renaissance
Renaissance Hotel Brussels
Renaissance Brussels Hotel Belgium

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