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“Great Hotel, good location”

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Hotel Leopold Brussels
Ranked #5 of 15 Hotels in Ixelles
Certificate of Excellence
GreenLeadersGold level
Reviewed October 8, 2012

We spent three nights here from Sept 21st to 24th. Having booked with rail bookers. Our room was enormous and everything was clean and tidy. The staff were very friendly and helpful,giving us advice on public transport etc. The choice at breakfast was excellent with everything from croissants , cereals, cold meats and cheese through to a full cooked. Can reccomend the scrambled eggs. Can't comment on the restaurant though as we ate out every night. It was a 15 minute walk into the centre of Brussels and only yards away from the European Parliament. The only down side was there were no Tea and Coffee making facilities in the room.

  • Stayed: September 2012, traveled as a couple
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2  Thank flossie028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded October 9, 2012

Dear Flossie
Many thanks for your kind review of the Leopold Hotel. I am pleased that you had a great stay with us in Brussels
I will pass on your comments to our staff - they always their their best to be helpful, polite and go that extra mile to help out
We have made a lot of changes to the breakfast over the last few weeks, with better presentation, more choice, some local produce and low fat, light and bio food where possible
It was a shame you missed out on our great restaurant. We have just launched our new menu, with a wider selection of fresh dishes and some new takes on our classic Belgian food...next time perhaps
It is true we do not put tea and coffee facilities in the rooms but we do have this available at Reception - I will make sure our Reception staff make our British clients aware for the future ! We do also have a comfy bar that is open 16 hours a day, where we have a good selection of teas and freshly made coffee
Looking forward to seeing you again soon

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Reviews (961)
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482 - 488 of 962 reviews

Reviewed October 3, 2012

Stayed for three nights, Sept 28th-Oct 1st. As there were three of us, we stayed in one of the triple rooms which are also refered to as executive suites.This hotel (and our room) was very clean and comfortable. Our bathroom was huge!!!! The staff were very friendly and helpful, giving us advice on public transport etc. There was a very good selection available for breakfast. Beware breakfast time is busy between 9 and 9.30 at the weekends. You may have to wait for ten minutes but if you wait in the comfy seating area outside the breakfast area, the staff come and find you. Our room had a fridge in it, and a kettle is availble on request from reception which is great.

  • Stayed: September 2012, traveled with friends
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Thank jenleeparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded October 5, 2012

Thank you very much for your kind and generous review. I am very happy that you enjoyed your staff with us at the Leopold Hotel
We pride ourselves on our friendly staff, our comfortable accommodation and our generous hot and cold buffet breakfast - yes it can get a bit busy (particularly Sunday morning around 0900) as everyone wants to eat at the same time but we do our best to make sure everyone is looked after well
I look forward to welcoming you back on your next visit to Brussels

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Reviewed October 2, 2012

We spent three nights at the Leopold on our Secret Escapes weekend at the end of September. The hotel is clean and tidy and staff where always friendly and helpful. We did not eat evening meals in the hotel restaurant so can't comment however the choice on the continental breakfast buffett was excellent from cereals to cheese/cold meats to a full cooked breakfast - The toaster was a bit lame as you had to put the bread through it twice but thats not really a hardship.
Our room (Garden Suite 1) was equipped with a 4 poster bed and had plenty of seating to sit and relax in the evening. The mini bar prices where reasonable- 2 euros for a bottle of coke instead of the £4 - 5 you would pay in London. Our only problem was that the wall fitted hairdryer had a split in the hose which made it impossible for my wife to dry her shoulder length hair properly - However on reporting this to reception a hand held dryer was supplied promptly.
The city of Brussels itself is a beautiful city but be warned there are lots of beggars in the city,always after your money when you are trying to have a quiet drink, but a polite 'non' and they usually go away.
All in all a thouroughly enjoyable weekend.

Room Tip: Garden suite 1 - It's out the rear of the hotel.
  • Stayed: September 2012, traveled as a couple
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Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded October 3, 2012

Dear Andrew R
Many thanks for your very positive feedback about our hotel. I have let the Reception and Breakfast staff know that they helped make your weekend a successful one
I take note of your toaster issue and will have a look to see what we can do to improve this
I am pleased that you noticed the minibar prices ! We have just lowered them to give a much better value to customers
Next time please try out the restaurant. We have just launched a new menu and have been working hard with the chef to give more fresh local products
Looking forward to welcoming you back

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Reviewed September 30, 2012

Nice enough for a few days, don't expect luxury and you won't be disappointed.
Lifts need upgrade, only 1 working the time we were there.

The one very poor thing was that the hot breakfast items never were, in fact they were closer to cold than warm. This wasn't a one off, it was every day, however the amount and choice of other items couldn't be faulted.

The manager of this hotel appears to respond to all comments, however on the main he is defensive rather than taking critique on board with a view to improving, may I kindly suggest he re-evaluates his approach.

Room Tip: Book through railbookers and you get free room upgrades. Buy water from a shop, the prices in the ho...
  • Stayed: September 2012, traveled with family
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Thank JayneTheNuttyTart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded October 1, 2012

Dear Jayne
Thank you for taking the time to post a review of our hotel and for your suggestions about how we can improve the hotel. We always welcome comments good and bad and do our best to improve facilities, service and quality
As you say we had a technical problem with one of the 7 seven lifts in the hotel for a period from 3pm to 12pm the following day. Two of our lifts do need upgrading and this is planned for January next year
We do have an exceptional breakfast choice, as you say and I am very disappointed to hear that the hot items were not...hot. I have asked Bart our F&B Manager to investigate. Did you mention it to any of our waiting staff?
I am very sorry to read that my responses are seen as defensive - that is certainly not the intention at all. I speak to as many customers as I can during their stay with us and respond to Tripadvisor comments as speedily and honestly as I can and have nothing to be defensive about...we have a great 4* hotel, with excellent staff and clean and tidy rooms

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Reviewed September 29, 2012

We stayed here end Sept for 3 nights rm 204. It was a very clean well equipped room. As a city hotelyou expect some traffic or external noise but pleasantly surprised this was minimal. The hotel staff were friendly and helpful. The hotel is in a good location just few min walk from metro and nice walking distance from many of the main sites. The breakfast was great lots of choice catering for all tastes and as much as you want.

Overall an excellent value hotel.

  • Stayed: September 2012
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1  Thank damian p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded September 30, 2012

Dear Damian
Thanks for our kind and positive comments about the Leopold Hotel. We have rooms on the main street (luxemburgstraat) on the quiet side street (mariabourgondiastraat) and rooms at the rear of the hotel overlooking our garden terrace, so even the most sensitive to noise should find a room to suit
I was pleased to hear our staff are as helpful as ever and that the large buffet breakfast got you off to a good start each day
Looking forward to welcoming you back soon

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Reviewed September 17, 2012

Just visited brussels. excellent hotel, staff very friendly and helpful, especially charlotte on reception. lovely girl. room very clean and comfortable. food was excellent . good choice and variation. will certainly stay again if in brussels.

  • Stayed: September 2012, traveled as a couple
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Thank ian p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded September 19, 2012

Dear Ian
Thanks for your kind comments about the hotel and our staff. We pride ourselves on our service and I am happy it came across to you
It's always good to have satisfied customers who want to come back - that's our best reference!

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Reviewed September 10, 2012

Booked this via railbookers , very good value for Eurostar and hotel. The hotel was near The European Parliament, handy for metro and buses. Great hotel , warm and friendly staff, sufficent breakfasts too. We were given an apartment situated at the rear of the hotel , little on the old side , but hey regarding the price we paid , it was great. Ample room and with a kitchenette area too. Brussels was amazing , incredibly spacious , not at all crowded and modern and old blended well. We thoroughly enjoyed this short visit and would recommend it to friends. Access to metro and buses was very easy and a 72hr ticket costing 13 euros was fantastic value.

  • Stayed: September 2012, traveled as a couple
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1  Thank dobbyYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leopold39, Manager at Hotel Leopold Brussels, responded to this reviewResponded September 12, 2012

Dear DobbyYork
Thanks a lot for taking the time to tell everyone about your enjoyable stay at the Leopold Hotel. We think we provide exceptional value for money and it seems you agree !!
Our staff are warm and welcoming, which we think is one of the most important things for guests coming to a strange city
The apartments that we have are indeed massive. I don't know any other hotels with suites this size and we offer them as standard to clients from Railbookers
I am happy you appreciated our great buffet breakfast - hot and cold dishes and plenty of choice. As I have been saying previously we have upgraded our breakfast considerably in the last few weeks - better quality and some added items, like local cheeses and bio products
Looking forward to welcoming you back next time, with a smile and our Leopold warm welcome

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Additional Information about Hotel Leopold Brussels

Address: Rue du Luxembourg 35, Ixelles, Brussels 1050, Belgium
Location: Belgium > Brussels > Ixelles
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Ixelles
#3 Romantic Hotel in Ixelles
Price Range: $75 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Leopold Brussels 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Family run independent 4* hotel convenient for European Parliament and Brussels' historic centre. 107 rooms and suites for business and families - triples, quads and apartments for families. Excellent restaurant with local fresh cuisine. Glass-roofed inner terrace garden for meals and extensive buffet breakfast. ... more   less 
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Also Known As:
Leopold Hotel Brussels
Hotel Leopold Brussels Belgium

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