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“Good price, good service, good location!”

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Thon Hotel Bristol Stephanie
Ranked #2 of 16 Hotels in Ixelles
Certificate of Excellence
GreenLeadersGold level
Stoke-on-Trent, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good price, good service, good location!”
Reviewed January 3, 2013

Myself and my girlfriend stayed here for 1 night on 30th December 2012. Firstly we arrived to be told we had no reservation (booked through Hotels.com) howeverwe were unsure of whose fault this was. However the lady on reception made us a reservation, no questions asked and was very helpfull! The rooms and beds are extremely comfortable and great for what we paid for the night. Our only moan and groan was that we were located at the rear of the hotel on the first floor and 'early' in the morning the bin lorry and other delivery lorrys were extremely noisy!! If we were here for more than 1 night we would not have been impressed. The large windows to the rooms are great for letting in natural light but poor when it comes to preventing outside noise! Location is approx. 6-7mins walk from Louise station which provides connections to all areas! You can reach the central brussels area in around 20mins by walking and using the metro. A large number of designer shops in the area and on the walk down to the metro which was nice. Overall a very clean hotel, pleasant atmosphere and friendly staff.

Room Tip: Avoid rooms towards the rear on street unless on higher floors!
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hoggy_167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director BeNeLux at Thon Hotel Bristol Stephanie, responded to this review, January 8, 2013
Dear Sir, Dear Madam,

Thank you very much for taking the time to write a comment on Trip Advisor regarding your last stay at the hotel.

We are delighted that you enjoyed your stay with us but would like you to accept our most sincere apologies for the inconvenience caused by the noise of the street. However, we are pleased to advise you that we will shortly replace the glazing of the rooms to put a double glazing which will prevent any outside noise.

Therefore, we do hope that you will give us another chance and will come back in the near future.

In the meantime, we remain,

Yours Sincerely,

Christine Delord
Personal Assistant to the Area Director BeNeLux
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
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London
Level 4 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 2, 2013

For some reason we were given a suite with a balcony with table and chairs, which looked lovely but we couldn't get onto it as the sliding window/door appeared to be stuck shut. Not too much of a disppointment as it wasn't really the weather for it.
The suite was spacious with a "rustic look": lots of knotty pine and a sort of hunting lodge aesthetic. In contrast, the bathrooms (a small room with a toilet and a very large separate room with shower zone, bidet, bathtub, and double sink) were gleaming and modern: all clean, white and mirrored.
There is a parking garage under the hotel (entrance at the back of the hotel) with a long walk right through the hotel to get to Reception at the front.
It is not very centrally-located, although we could walk to the Grand Place within about half an hour, but it was convenient for our purposes as we wished to be near Ixelles.
We did not have breakfast.

  • Stayed October 2012, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoastalBreaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director BeNeLux at Thon Hotel Bristol Stephanie, responded to this review, January 8, 2013
Dear Sir, Dear Madam,

Thank you very much for taking some time to put a comment on Trip Advisor following your recent stay at the Thon Hotel Bristol Stephanie.

We are pleased to read that you enjoyed your stay with us and can assure you that your positive comments are much appreciated.

Regarding the location of the hotel, please note that we are in the most fashion and business district with close connections to public transports and as you kindly mentioned you can walk down to the Grand Place.

Looking forward to the pleasure of welcoming you back in the near future, we remain,

Yours Sincerely,

Christine Delord
Personal Assistant to the Area Director BeNeLux
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
drachten
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 28, 2012

We stayed 2 nights in this hotel in december 2012.
The rooms are big, clean and comfartable. There are enormous and ( most important) good beds.
The items in the minibar are very expensive, so we took are own drinks.
We also enjoyed some drinks in the bar / restaurant wich was nicely decorated with christmas ornaments.
The breakfast was very good with fresh orange juice, coffee and other beverages.
The staff was very friendly and helpfull.
Also nice is that you can park your car in the parkingplace of the hotel.
The food was great an varied. The hotel is not situated near the old centre of Brussel, it took an half hour walk, but with the metro or tram you are there in 5 minutes.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerrit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review, January 9, 2013
Dear Sir,
We would like to thank you very much for taking the time to put a comment on Trip Advisor following your last stay at the Thon Hotel Bristol Stephanie.
We are pleased to know that you enjoyed your stay and can assure you that it is always a pleasure for us to receive such positive comments from our guests.
Looking forward to the pleasure of welcoming you back in the near future, we remain,
Yours Sincerely,
Christine Delord
Personal Assistant to the Area Director of Thon Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marsaxlokk, Malta
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 17, 2012

Excellent hotel will definitely stay there again if I go up to brussels again. Very clean, friendly staff and central location. Modern and hip decor. If you want to watch something on TV there are lots of channels. ate at the restaurant there on the night I arrived and food is very good aswell. Stayed there for one night on a work related trip but hotel comfort made it very pleasant.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cynthia101173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review, January 9, 2013
Dear Sir,
Thank you so much for putting a comment on Trip Advisor regarding your last stay at the hotel.
We are delighted to note that you enjoyed your stay and that you will come back.
It is always very pleasant for us to read such positive comments from our guests.
Looking forward to the pleasure of welcoming you back soon, we remain,
Yours Sincerely,
Christine Delord
Personal Assistant to the Area Director of Thon Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mullingar, Ireland
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 7, 2012

I spent 2 nights at the Bristol Stephanie in Dec 2012. It is a really nice hotel. Staff are pleasant, the room are big and beautiful. If I had one tiny criticism , it would be the beds were a little springy, but beds, pillows and mattresses are very subjective so this comment may not be relevant at all!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank savod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant of the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review, January 9, 2013
Dear Sir,
We would like to thank you most sincerely for taking the time to put a comment on Trip Advisor after your last stay at the Thon Hotel Bristol Stephanie.
We are delighted to read that you enjoyed your stay with us and can assure you that it is a real pleasure for us to receive positive comments from our guests.
However, we will analyse with the most careful attention your remark regarding the bed.
Looking forward to the pleasure of welcoming you back in the near future, we remain,
Yours Sincerely,
Christine Delord
Personal Assistant to the Area Director BeNeLux of Thon Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 7, 2012

I stayed here for one night on a recent business trip to Brussels. This is a large, well appointed, quality hotel with a pleasant restaurant and bar. The hotel is well located for both business and tourists. My room was large, clean and comfortable. I had dinner in the restaurant/bar which was tasty and the service was excellent. Price wise its what you would expect for a good hotel in any European capital and I left feeling it was about right for the level of hotel. I would recommend for both business and holiday travelers.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MickHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director BeNeLux of Thon Hotels at Thon Hotel Bristol Stephanie, responded to this review, January 9, 2013
Dear Sir,
We would like to thank you very much for taking the time to put a comment on Trip Advisor regarding your last stay at the hotel.
We are very happy that you enjoyed your stay and thank you most sincerely for your nice comments.
Looking forward to the pleasure of welcoming you back in the near future, we remain,
Yours Sincerely,
Christine Delord
Personal Assistant to the Area Director BeNeLux of Thon Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level 4 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 2, 2012

Lovely hotel and Staff, We stayed in 2010, Rooms are very modern and very Comfortable, Perfect location for the Grand Bazzar, Shop till you drop, Hotel is also very convieient to the train station, Brussels is a beautifull city with loads of great bars and restauraunts,and the Thon has the perfect base from whitch to explore it.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank horsesireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristineDelord, Personal Assistant to the Area Director at Thon Hotel Bristol Stephanie, responded to this review, December 4, 2012
Dear Sir, Dear Madam,

Thank you very much for taking the time to put a comment on Trip Advisor regarding your last stay at the hotel.

We are delighted to read that you enjoyed you stay with us and hope to have the pleasure of welcoming you again soon.

Yours Sincerely,

Christine Delord
Personal Assistant to the Area Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Bristol Stephanie

Property: Thon Hotel Bristol Stephanie
Address: Avenue Louise 91-93, Ixelles, Brussels 1050, Belgium
Location: Belgium > Brussels > Ixelles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Ixelles
#1 Luxury Hotel in Ixelles
#3 Business Hotel in Ixelles
#3 Family Hotel in Ixelles
#5 Romantic Hotel in Ixelles
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel Bristol Stephanie 4*
Number of rooms: 142
Official Description (provided by the hotel):
Located in one of the liveliest area in Brussels, on the trendy Avenue Louise – a young, multicultural and artistic locality – Thon Hotel Bristol Stephanie is ideal for both businessmen and tourists. The rooms are amongst the biggest of Brussels and combined elegance and comfort. The Sablon square, famous for its antiques and the historical centre are easily accessible by walk. ... more   less 
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Also Known As:
Thon Hotel Bristol Stephanie Brussels, Belgium

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