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“Great Hotel; Watch Your Statement”

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Best Western Premier Monterrey Aeropuerto
Ranked #6 of 15 Hotels in Apodaca
Certificate of Excellence
Reviewed July 28, 2013

The Best Western Premier has been around for about 2 months and it is a very nice hotel. Not the Best Western you would expect in the states, this one has waterfall shower heads, robe and slippers, and high-end toiletries. Just watch your statement at the end.

Warning: When you check out, ask for the statement before they take your credit card. Review it. Correct it. Then pay your bill. My statement had the wrong person's name on it (another person in my traveling group) which I was able to correct. And it had two charges on it that I did not make that were charged by another member of my party. They have some issues.

But let me get back to the hotel itself.

When you walk in, there is a waterfall in the lobby (very refreshing) and the personnel at check in are very nice. There is a sitting area with TVs, a business center with two computers, a bar, and a restaurant (open for free breakfast, and paid dinner). They are all very nice.

The fitness center is small. Very small. The equipment includes a universal weight machine, a treadmill, an elliptical machine, and a stationary bike. They were not that great -- the elliptical machine was really bad -- but they replaced them while we were there and they worked well. It is HOT in that fitness room. Very hot. I would recommend some air conditioning.

The pool is more of a soaking pool. It is little. It is pretty, but was closed part of the time we were there. It is in a really small outside area in back of the hotel, but would be nice seating if it were cooler outside.

The rooms were beautiful. They have a microwave, minibar, minifridge, sitting area, desk, bed, and a really nice bathroom. The environmental controls are great and kept things cool.

One thing to remember is that to get hot water, you have to turn the shower control opposite of the way it says on the handle. I showered in cold water for 2 days before I figured it out.

The hotel is within walking distance of En Papalotte (a really nice Mexican restaurant with a large menu), and Il Castello (a really great Italian restaurant).

I would stay here again, but I would take a look at the statement on a regular basis while I am there.

  • Stayed: July 2013, traveled on business
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2  Thank MilwaukeeCol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 78 reviews

Reviewed June 28, 2013

The hotel is brand new, rooms are modern-style decorared and very classy.

The hotel offers free shuttle to the airport located a couple miles away, free Wi-Fi, pool, gym, parking, breakfast buffet etc.

I wish I would stayed more than a night, slept like a baby, great value comfortable

  • Stayed: June 2013
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1  Thank gonzalo I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

I was in a business trip and wasn't too happy about the selection the company picked, but when I got there my experienced was really good. This is not your regular best western like in the US. This is a really nice, high quality hotel. Very nice staff, most of the staff is bilingual, great customer service. The breakfast buffet is excellent and the food at the restaurant is delicious. The only down side is the location, you don't have anything around so you don't have a lot of restaurants or stores, actually I think only a 711 down the street.
We had a few conferences and the meeting room was nice, they staff were on top of all the requests. BTW the swimming pool is outdoor and is really nice.

Room Tip: ask for a view towards the street, or the pool otherwise you will be looking at a wall.
See more room tips
  • Stayed: March 2013, traveled on business
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1  Thank Ennovi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

This is a relatively new hotel. The staff is courteous and the rooms are clean. It's located next to a restaurant and also has food on sight. It impresses me as a safe secure hotel to stay at, and at a reasonable price.

  • Stayed: February 2013
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1  Thank Bdarbg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

  • Stayed: October 2017, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western
Thank 328ezequielm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank W541PYmarianaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigAppleL, Manager at Best Western Premier Monterrey Aeropuerto, responded to this reviewResponded 2 weeks ago
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Report response as inappropriate
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Reviewed 5 weeks ago
Google Translation

  • Stayed: August 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Z7213EFcarlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigAppleL, Manager at Best Western Premier Monterrey Aeropuerto, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Monterrey Aeropuerto

Address: Boulevard Aeropuerto 5001 | Parque Industrial Milenio, Apodaca 66600, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 15 Hotels in Apodaca
Price Range: $86 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier Monterrey Aeropuerto 3*
Number of rooms: 97
Official Description (provided by the hotel):
Discover and stay at Monterrey´s brand new contemporary and modern hotel. The BEST WESTERN PREMIER Monterrey Aeropuerto is located just one kilometer west from MTY, General Mariano Escobedo International Airport, and just in the middle of city´s most important industrial area. This is the perfect hotel for the Monterrey business travelers. ... more   less 
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Also Known As:
Best Western Premier Monterrey Aeropuerto Mexico/Apodaca

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