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“Very good food with lively attentive service”

Basils Restaurant and Bistro
Ranked #2 of 17 Restaurants in Kinver
Certificate of Excellence
Cuisines: Contemporary
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Restaurant details
Good for: Business meetings
Dining options: Breakfast, Late Night, Reservations
Reviewed April 24, 2012

Extensive menu and very good food served with much humour and a flourish

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2  Thank EssexRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 - 174 of 174 reviews

Reviewed December 27, 2011

Visited the restaurant Boxing Day lunch, very dissapointed, that although, the restaurant was informed at time of booking and reminded a couple of times later, also in advance, that our party , which included my mother-in-law who is disabled ,was in need of wheelchair access, and she needed to be placed near to an exit! Instead we were placed right at the back of the room, we even had to ask other diners, who were eating at the time, to move , so that my aged relative could get through to our table, she was not able to use her wheelchair to get to her allocated place !!! Apart from the embarassment for her, it was not safe for her either , as she could have easily lost her balance!
I mentioned this to the owner (Mario), who said that I should have informed him personally, of my mother in laws needs, which I then pointed out to him that I had prevoiusly spoke to a member of his staff, a day before! ( i have heard of some excuses, but he is responsible to make sure that his staff SHOULD observe health and safety standards, and that the "Buck" stops with him!!!!). NO DISABLED TOILETS DOWNSTAIRS, AS WE WAS NEVER MADE AWARE OF, WHEN BOOKING,!!! Will not be returning as the meal,itself was cold and the mince pies/petit fours, which were advertised as part of the meal, were never served. When i complained, was offered a couple of biscuits. Big Deal for spending over £90.00 at the restaurant!!!!

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4  Thank grumpoldwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2011

1st time to this establisment, and probably the last. Very very noisy making conversation impossible. Food average for the price, but certainly not with any Bistro flair. Very much like a good works canteen Christmas "Do" Dreadful decor pink emulsioned blown vinyl walls, left over from when I think it was a pub then a chinese restaurant. Service was OK and quite quick and an extensive menu. probably all bag boiled or microwaved main dishes. but good portions. not the sort of place to go for a pleasant evening with friends to chat over dinner

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1  Thank glyncookson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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