The place is confusing. The front desk was not as friendly or as informed as I liked. I was told Swiss hospitality is less than impressive but it seems to me like they are ill informed and also don't know too much about surrounding attractions. We were given no information when we checked in. We were disappointed to find out the pool is under construction and they offer nothing to offset. There are always buffets sitting out and we're not told what they are for. I always looked stupid asking anything to them. Rooms are nice but service leaves much to be desired. Town is also boring (but pretty). And no cheap restaurant options we could find in town.
- Official Description (provided by the hotel):
- The Seehotel Pilatus is situated on the shores of Lake Lucerne. It has a large indoor pool with jacuzzi, and offers spacious rooms with mountain views, and free Wi-Fi. Seehotel rooms have large windows and come equipped with flat-screen TVs, and radios. Some rooms feature furnished balconies with lake views. The Wilhelm Tell restaurant offers international cuisine, and waterfront dining. Pilatus has a nightclub with live music, and a fitness centre with cardiovascular equipment. The Seehotel Pilatus is 300 metres from Hergiswil SGV Ferry Station, and provides free on-site private parking. Public trains are running every 15 minutes to Lucerne main station. ... more less
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