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“Geat value and extremely friendly!” 5 of 5 bubbles
Review of Pilatus Hotel

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Pilatus Hotel
Ranked #1 of 3 Hotels in Hergiswil
Certificate of Excellence
Chesterfield
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Geat value and extremely friendly!”
5 of 5 bubbles Reviewed April 18, 2012

We went on Shearings Splendours of Switzerland tour in February 2012, hotel very comfortable and clean, excellent facilities - spa, pool, ice-rink etc. Staff very friendly and informative. We enjoyed the food which was really good value for price we paid and we had a varied choice. The menus and dishes in the main restaurant looked fantastic although obviously more expensive. The tour was similarly good value and we would recommend it to anyone!

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
    72
    66
    32
    11
    3
See reviews for
27
91
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Hartlepool, UK
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed February 16, 2012

Found the staff very unwelcoming. There was no heating control in the room, wich went from too hot to too cool. The balcony had cracks from the balcony door to the outside wall and a visible 1/8 inch drop in the height of the outside wall slabs. Toilet flush kept filling and flushing at the same time and was only rectified after I complained. Only saving grace was resonablly good food and good views if you had a room facing the lake. Wouldn't go there in a hurry again!

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank ripto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 8, 2011

We stayed here September 2011 while on a coach tour in the area. Menu choice non existent! Room clean but who's idea of fun to install clear glass door on bathroom! You need to be good at whistling!
Good pool well maintained.
Room size varies but we had a good sized room.
Staff friendly with the exception of poolman who may be deaf?
Good location.
No inner door on lift! Not suitable for anyone with severe walking difficulties as steps from street
Overall fair but could do better.

Room Tip: If not satisfied ask for a change!
See more room tips
  • Stayed September 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed September 29, 2011

Have recently returned from a Treyn holiday which used this hotel. Facilities and rooms were ok but not 4 Star and the food definately need to try much harder. Like Shearings tours we were in a separate dining area, the food served was substandard, ie: cold spaghetti with tomato sauce, mangetout and cauliflower and not quite cooked battered turkey steak (all on the same cold plate), like others in the group I did not eat this, but no alternative was offered. Service was second rate and you did not feel welcomed, the hotel is in a residential area with very few cafes, restaurants and bars so choice outside the hotel was limited. The hotel is also situated on a busy road and with no airconditioning the rooms get quite hot - so you open the windows but then very noisy.
The tour itself was great but think twice before using this hotel.

Room Tip: Room facing the lake must be quieter
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  • Stayed September 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank PTO_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exmouth, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 11, 2011

splendours of switzerland was great tour and hotel was great we will return.good value for money and the senery was fantastic.train up the oberalp and mount tittlis was superb.our thanks go to the drivers for the way they looked after us and there coach.they are a credit to shearings

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank rambowheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level Contributor
275 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed October 13, 2010

recently went on shearings trip and stayed in this hotel. was worried because of some reviews i had read, hotel was lovely, meals were ok for price wwe payed especially when you looked at what it would cost to eat out in switzerland. obviousley you dont get best rooms on large bookings but we had a lovely mountain view and some had lake view. hotel pool good and staff very friendly and helpful. i would recommend this hotel to anybody.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank holidaylover201059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 5, 2010

we booked this hotel just by reading its web site. Upon arrival we found a lovely family hotel, comfortable rooms with a view to the lake,a big indoor swimming pool which was well used by our happy teenagers at 9 pm after a day-long trip in the mountains. The service was accompanied by smiles from the receptionist as well as the waiters. The location is fantastic for nature lovers as well as city lovers; you are 15 min. ride by train from Lucern and an hour drive by car from the Titlis or other great locations. Breakfast was nice though we lacked some vegetables.All in all, we reccomend!

  • Stayed August 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank letsgo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pilatus Hotel

Property: Pilatus Hotel
Address: Seestrasse 34, Hergiswil 6052, Switzerland
Location: Switzerland > Canton of Nidwalden > Hergiswil
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hergiswil
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pilatus Hotel 4*
Number of rooms: 66
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