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“Disappointed ”
Review of Big Kart Track

Big Kart Track
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Useful Information: Bathroom facilities, Activities for young children, Activities for older children, Food available for purchase
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“Disappointed ”
Reviewed December 30, 2013 via mobile

Second visit with family and only returned as was advertised that all new cart, precision steering. Not the case carts poorly maintained and one cart we got the steering was very sloppy and performance between carts highly variable For the cost not recommended if you are after an adrenalin filled experience

Helpful?
1 Thank Rae1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferre-owner, Owner at Big Kart Track, responded to this review, January 1, 2014
Hi Rae,

I just don't get it.
After all these years and great reviews , suddenly these remarks about our karts ?
I personally check the fleet every morning for maintenance and safety...and no kart goes on the track unless it is 100% ok.
Of course during the day ( especially in the very busy holidays) it is possible a kart breaks down , but it will do that in a complete safe way and will be replaced immediately...unless you broke the rules and treated the kart as a dodgem...
Also , why not talk to us on the day ? It is our motto to please our customers! Talk to us when you are on the premises so we can help you ...I think it is unfair to comment in such a way that we do not know the cause of the complaint!
Rae , I hope to welcome you again at the track so we can show you our operations.
Ferre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

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Date | Rating
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English first
1 review
“good track, poor karts”
Reviewed November 26, 2013

such apitty that they have such slow and poorly maintained karts for such a great track !
such apitty that they have such slow and poorly maintained karts for such a great track !
such apitty that they have such slow and poorly maintained karts for such a great track !

Visited November 2013
Helpful?
Thank Athena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belgianaussie, Owner at Big Kart Track, responded to this review, November 28, 2013
Hi Athena,
Thank you for your compliment on our track ! It is the largest commercial go kart track in Australia with the best maintenance procedure in place for our karts .They are of high standard and I cannot see how you perceive them to be not so ...especially when you write it 3 times.. haha.
Please do come back and visit us so we can treat you to the great Big Kart Track experience we aim to give all our customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maroochydore, Australia
1 review
“Disappointing”
Reviewed November 22, 2013

Very expensive for the condition of the karts and track. The karts obviously are not maintained well. Considering the price i expected better. The staff i noticed talk inappropriately amongst themselves. I wouldnt bother take my kids there again

Visited September 2013
Helpful?
Thank one_chance1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferre-owner, Owner at Big Kart Track, responded to this review, November 26, 2013
Dear one_chance1,

We are very proud to say that our track and the karts are of top class and conditions.
They are maintained on a DAILY basis to above standard requirements !
We do not understand how such a comment is warranted ( especially months after you visited us).
Very expensive you say ?
Please do check out some other go kart facilities in Australia and you will find that our prices lower than most and with us you race on the largest commercial track in Australia.
As far as the staff talking inappropriately amongst themselves...that has been addressed and will be a major topic at our staff meet next week.(whether it happened or not)
All this aside , I am sorry to hear that your experience at the Big Kart Track was not what we aimed for , and we hope to see you again soon so we can deliver on what we've been doing so well for the last 30 years ...
Ferre De Deyne
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
48 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Awesome”
Reviewed October 10, 2013 via mobile

We went out to the track for a look, what we got was an awesome time. The track is fairly large so you probably don't need an hour session. The crew and staff on sight were good, but the racing was wicked!

This would be good for groups, teens and adults that want to smash it out on the track. You probably need a level of fitness, and as they say all drivers drive.at their own risk.

We will be back very soon
Slater

Visited June 2013
Helpful?
Thank sneazle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Karts a bit slow for the track”
Reviewed September 1, 2013

The track is a well built kart track but the karts are slow for the circuit so if youve been to a fee of these its not great ( in comparison to other hire circuits I've been too)
People were nice and facilities good.

Visited September 2013
Helpful?
Thank Pommysydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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