I totally agree with previous reviewers that some reviews have been harsh and the record does need to be put straight.
I have just returned from a second, 10 day, visit to the Hotel Baeren, this last visit being since Herr Mueller (who was friendly, but took the time to speak) and family have taken ownership and I can't wait to go back again next year. This is a real Swiss Chalet type Hotel, as we imagine it to be.
I am fussy, a real 'Mrs Bucket' and the only gripe I have is that towards the end of the stay a ball of hair/fluff appeared behind the bathroom floor and was not removed - to my knowledge it was there for at least three days.
Apart from that, everything was excellent. The location to the railway station (a ten minute walk) and bus stop was ideal. The room was clean with bedding changed frequently and with a wonderful view of the Jungfrau from the room and especially the balcony. The breakfast was excellent, with so much to choose from: bacon, sausages, scrambled eggs, cold meat platters and smoked salmon (which could do with being placed in a cold chiller), prunes, dried and fresh fruits, cereals, a wide choice of breads, various fruit juices and warm boiled eggs, which were replenished when empty, except for one occasion. The breakfast really does set you up for the day.
A mention and thank you must be made to the staff, in particular, Anita, who I believe to be the Hotel Manager and a real asset. She was extremely knowledgeable of the area and also very friendly. No problem or request was too much and done immediately. Natalie was also very cheerful and friendly.
Each night we ate in the hotel restaurant, the food was excellent (especially the veal in mushroom sauce with rosti and veg!), although service was slow. I do feel that perhaps the slowness of service is something Herr Mueller should address. The Head Waiter, whose name I didn't get a chance to get, was excellent, but he was basically running the restaurant on his own. Erikca, although friendly, only worked at her own speed, putting pressure on the others. For a few evenings there was a large tour group and even with Natalie helping out, this was all too much for the staff and they really could have done with some extra help. On average, our two course meal was taking two hours to order, wait and consume.
Wilderswil is a wonderful spot outside the main town of Interlaken and handy for trips on Lakes Brienz and Thun, Lucerne is only two hours away by train and there is very easy access, via the excellent Swiss Railway system, to the Schilthorn (a must), the Jungfrau, Murren, Grindelwald and numerous other typically Swiss places.
One useful tip is to purchase a First Class Rail Pass, rather than a Second Class. The rail carriages have more room and comfort and this also allows you to sit on the top deck of the boats without paying a supplement.
A lovely holiday, thanks to the Hotel Baeren.
- Official Description (provided by the hotel):
- Welcome to the Hotel Baren The hotel Baren is located in the heart of Wilderswil in the beautiful Jungfrau region. Comfort and the Swiss hospitality as well as the regional cuisine with fresh products make the hotel Baren a wonderful place to stay The Jungfrau, the North wall of the Eiger, Interlaken, Grindelwald, the lakes of Thun and Brienz, as well as numerous sights and a magnificent nature are nearby and can be explored during daily excursions. If you are in the region for your holidays, a celebration or a conference, we look forward to welcoming you to the hotel Baren. The Baren team with Erika and Bernard Muller ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly, Hotel.de and HRS so you can book your Hotel Baeren reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.