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“Amazing views and friendly staff” 4 of 5 stars
Review of Hotel Serpiano

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Hotel Serpiano
Ranked #1 of 1 Hotels in Serpiano
Certificate of Excellence
London, United Kingdom
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing views and friendly staff”
4 of 5 stars Reviewed April 10, 2014

This place sits at the top of the world and offer you million dollar views at affordable prices - the food in the restaurant is possibly the best I have had in years and the terrace on a beautiful clear day competes with Europe's best hotels

Room Tip: End rooms overlooking the lake view
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dunesdweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    67
    83
    26
    8
    5
See reviews for
29
99
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17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Moscow, Russia
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 11, 2013

I was as a partecipant of a congress at the Hotel Serpiano. I enjoyed my stay there because of the great pastry which has been served for the coffebreaks, the dinner was very tasty and in the freetime we could enjoy the faboulous panoramic view overlooking the Lake Lugano.

The staff and management is very friendly and helpfull.

I can recommend this place for other congresses and hopo to be able to come back soon.

Please note that I have not sleept in this hotel, so there is no rating about the rooms.

  • Stayed November 2013
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
193 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed October 2, 2013

this hotel is very difficult to get to, esp at night. so be prepared to persevere to the very end. in the morning get up early for a cup of coffee at the restaurant overlooking the lake. it's breath taking and u felt all the troubles melting away. perfectly peaceful and beautiful.

Room Tip: try getting the room overlooking the lake.
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank banjapat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hastings
Level Contributor
149 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 13, 2013

The last 4Km is rather hair raising at times around the narrow bends with big drops etc. On arrival you are met with a building painted white and red, a colour scheme throughout. We had a comfy room and it was comfortable overlooking the main entrance, caused no trouble at all.
Staff extremely friendly and helpful, service good.
But it is the view that capture this place, stunning. Had 2 dinners there with a perfect setting.
one evening they had a young orchestra entertaining, another evening a pianist.
It is a place trying hard to please the customer and it is well worth the drive up there.
Swimming pool and beauty treatment there and a local artist just up the road. You can take the cable car down to the lake and for a boat trip.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank vikingo47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chipping Norton, United Kingdom
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 20, 2013

This is in a UNESCO area and it is wonderful .. the whole area is beautiful and at the end of the trail is the Hotel Serpiano. The staff are very friendly and ready to help with whatever your needs are. The room was a bit basic but had the most wonderful view, well everywhere you went in the hotel .. the view was awesome. The Restaurant Terrace had great entertainment and the food was great and not too expensive. It was a wonderful stay and one that we will remember for a long time!

Just noticed another of the reviews about the 'heat'. It was hot while we were there but they gave us a 'stand-up' fan to use in the room which helped tremendously. But no matter what the beauty of the place, the food, the staff made up for the fact that they were having a 'heat-wave'!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Englandswings123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2013

Serpiano Hotel is one of the greatest place we stayed at. Its may be not one of the newest buildings but it is certainly very well looked after. It is very clean and modern with amazing views almost from every side of the building. The restaurant terrace is the best area where you can have romantic dinner and great breakfast in the morning which is by the way was simply amazing with so many choice to suit everyone preferences. The location is beautiful without a doubt with easy access to the cable car and if you keen on walking through a forest of San Giorgio mount (the hotel stays on it) then there is a trial straight down to the lake. Will definitely stay in Serpiano hotel next time again as this place is certainly the best in this area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tatiana-tanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida, United States
2 reviews
5 of 5 stars Reviewed July 3, 2013

A little hard to find but it is well worth it! I love the service. Guy(I think that is her name) was so helpful. Breakfast was included and it was a English breakfast. Has great views. Very inexpensive for what is included. I would definitely come again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MJC1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Serpiano

Property: Hotel Serpiano
Address: Via Serpiano, Serpiano 6867, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Mendrisiotto > Serpiano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Serpiano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Serpiano 3*
Number of rooms: 84
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