Staff were unfriendly, a smile would help. Prices are ridiculous! My partner and i stayed for a week and the fact that the broadband internet has to be renewed every 24 hours was horrible (it only lasted about 15 hours, during the day we were out). Tried to call reception to renew, but they never answer the phone! so i had to keep walking down to reception. Our dryer was broken (which was reported to them by the previous guests, it was written on a maintenance report). When the maintenance man came up to our room, he knocked on the door and then just walked in, luckily i wasn't in the nude!
then we asked him to come back in a couple of minutes so we can get out of our pajamas but he didn't show up until the last day of out stay. They didn't even offer to move us so we can have a working dryer. Horrible to lug all your luggage upstairs! It just annoyed me to stay there as i work for a Best Western branch.More