We stayed overnight there, and booked the dinner in restaurant as well!
Most unsatisfied service was we waited our mail meal about 1.5 hours, during this period, the waitress didn't dive us any explain, just let us keep waiting!!
And when we finally get our main meal, she only said kitchen has some problem…but other late guests got their meal faster than us!! That's the most worse service I ever have in Switzerland!!
- Official Description (provided by the hotel):
- The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more less
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- Also Known As:
- Hotel Pilatus-Kulm Kriens, Canton Of Lucerne, Switzerland