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“Comfortable stay”
Review of Hotel Pilatus-Kulm

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Hotel Pilatus-Kulm
Ranked #1 of 6 Hotels in Kriens
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable stay”
Reviewed October 17, 2013

We stayed at Hotel Pilatus-Kulm, while we were in Lucerne.The hotel staff was very accommodating and the check in was hassle free and quick. The hotel was well appointed and the décor was contemporary and aesthetic. The service was also excellent, the staff was very welcoming and cheery. The location was perfect for us as it had easy access to everything in the city.We quite liked the rooms and the service. The rooms and the bathrooms were impeccably clean and well furnished.Would love to stay here whenever we are back, since it such great value for money. Highly recommended.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank joseph e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review, December 15, 2013
Dear joseph e

Thank you so much for your very kind feedback regarding your stay at our historic Pilatus-Kulm Mountain Hotel. We are very happy to read such a nice comment on tripadvisor and thank you for your time writing this comment.

It will be our pleasure to welcoming you again at our place; please do not hesitate to contact us any time! The entire team wishes you and your family a wonderful Christmas and all the best for the New Year!

Friendly regards from top of Mount Pilatus
Beat Füglistaller
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
calgary
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 11, 2013

We stayed at Hotel Pilatus-Kulm in early September. I had previously been up the Mt. Pilatus 2 years earlier and had always dreamed about coming back and staying at the top, I even rearranged part of our 5 week trip in order to stay just one night here. It was worth it! The staff was amazing from the beginning when I was sending emails to confirm the reservation, and everyone was so nice and helpful when we got there. Our room was amazing, at the very top of the building with the most breathtaking view. The room was extremely clean, the bed was so comfortable with beautiful down duvets, the bathroom was huge. We had such an amazing time. My fiancé is still talking about the cheese they served at cocktail hour in the lounge. I know it’s pricey but it is worth it, I just wished we could have stayed longer. We will be returning!

Room Tip: As for the top floor!
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
1 Thank beachbum1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilatusLuzern, Geschäftsführer at Hotel Pilatus-Kulm, responded to this review, December 15, 2013
Dear beachbum1...

Wow! What a nice feedback! Thank you so much for your very kind words regarding your stay at the historic Pilatus-Kulm mountain hotel.

It will be our pleasure to welcoming you again at our place; please do not hesitate to contact us any time! Very soon we will have a new booking machine on our website, so the booking will be even faster and easier than before!

The entire team wishes you and your family a wonderful Christmas and all the best for the New Year!

Friendly regards from top of Mount Pilatus
Beat Füglistaller
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2013

I decided to treat myself to the Junior Suite in this hotel, it's not often you get to stay on top of a mountain. Unfortunately for the hotel staff we were the only guests there!. At 5pm when the tourists left for the day it was rather eery. Although having a mountain to yourself is an experience that won't be forgotten.

The price of the room included dinner with drinks and breakfast (and also the return cable car journey). When it came to dinner the table was set beautifully, our waiter was extremely friendly going into detail about where the food we were eating was sourced from and what drinks complimented it etc. There was a lovely spread for Breakfast which included various breads, ham, cheese's, juices, tea/coffee & muesli.

The room itself is without a doubt the best hotel room I have stayed in. (The room i stayed in, is the hotels profile picture so you can see for yourself)


Whilst we stayed it was snowing rather heavily so unfortunately we didn't get to see the stars or the sunrise. Although when the weather cleared up the view is incredible, and you can make the most of the picture opportunities before the tours to the top start up.

I loved this hotel and the experience that comes with it and will definitely visit again if you are in the area I would recommend a stay it is pricey (but then again I found most things in Switzerland were) but it is worth every penny.

Room Tip: If you want to treat yourself stay in the Junior Suite, it is on the top floor of the hotel and has...
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilatusLuzern, Manager at Hotel Pilatus-Kulm, responded to this review, October 5, 2013
Dear Rachel H
Thank you for the time you have taken for the feedback and especially the nice pictures! Your kind words make me proud on what we are doing and I will gladly forward your feedback to the entire team. To be welcoming hosts, that is the goal of the entire team on Mount Pilatus. We are more than happy when we fulfilled your expectations.
We are delighted when we may welcome you once again at 2132 meters above sea level!
Friendly regards from top of Mount Pilatus
Beat Füglistaller
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 24, 2013

The hotel is right on top of Mount Pilatus and needless to say, the view is breathtaking. But what impressed us most was the staff service. Staff are smiley and pleasant and the manager, Mr Beat Fuglistaller, was keen to keen to ensure guests have a good time and good stay. He recommended that we should head down the mountain via the gondola and try out the Tobogan ride. His encouragement was a right hit! Hotel room was clean and spacious and the corridor smell wonderful with lemongrass fragrant. The shower room was impressive in design and have thoughtful warmer system to keep towel warm and dry. Only shortfall is minimum amenities.

  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank GeChng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilatusLuzern, Manager at Hotel Pilatus-Kulm, responded to this review, October 5, 2013
Dear GeChng
Thank you so much for your amazing feedback regarding your stay at our historic Pilatus-Kulm Mountain Hotel. We are very happy to read such a nice comment on tripadvisor and thank you for your kind comments. I will be pleased to share your positive feedback with all our team members.
It will be our pleasure to welcoming you again at our place; please do not hesitate to contact us any time!
Friendly regards from top of Mount Pilatus
Beat Füglistaller
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 24, 2013 via mobile

This place was extraordinarily amazing. Amazing location, view, service, room. I cant fault anything. The staff were exceptional. Very friendly, such a classy hotel. When we arrived the place was full of cloud with no view (which was also really cool!). In the morning for sunrise - you could see the alps from the bedroom window!! What a surprise!! The breakfast with views to the alps - exceptional. The food at dinner - exceptional. I was so sad to leave ;-( would love to go back. Cant recommend enough. Oh and not to mention the wildlife in the area and activities like tobogganing close by. I could go on and on and on..

  • Stayed September 2013
    • Value
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    • Cleanliness
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Helpful?
Thank Zozocash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
4 reviews
4 hotel reviews
Reviewed August 30, 2013

We live in Lucerne & it was very nice to stay overnight on top of Pilatus with a perfect view down to the city & to the alps. In the evening it is very quiet, as most of the people stay only for a short daytime visit. The Room is well equipped & comfortable. For dinner in the historic "Speisesaal" we got a nice four-course meal. In the morning we got up early to watch the sun coming over the horizon & had time before breakfast to make a beautiful walk to Tomlinshorn, another mountaintop about 40 Minutes from Pilatus.

  • Stayed August 2013, traveled with friends
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Helpful?
Thank Guido S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Vilniaus Apskritis, Lithuania
1 review
Reviewed August 25, 2013

Me and my wife spent one night here during August 2013, it was unique experience. One of highlight of out trip to Swiss, its little bit expensive but 100% value to money.. We are basically from India, and the dinner was in Swiss style which we didn't like much.. But the hotel room was excellent, clean. Hotel staff were too professional.. We saw sunrise in the morning, unique experience.. Overall our trip was 100% full filled after a night stay on top of Mount Pilatus :)

Room Tip: If you are visiting Swiss, plan a night stay in hotel or a day on top of Mount Pilatus.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Vishnu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pilatus-Kulm

Property: Hotel Pilatus-Kulm
Address: Schlossweg 1 | Kriens/Luzern, Kriens, Lucerne 6010, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne > Kriens
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 6 Hotels in Kriens
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Hotel Pilatus-Kulm 3*
Number of rooms: 30
Official Description (provided by the hotel):
The successful conclusion of the complete refurbishment in August 2010 marked the beginning of another chapter in the vibrant history of the historic Pilatus-Kulm Mountain Hotel. The heritage-protected Hotel Pilatus-Kulm once again stands for the uniqueness that characterised it when it first opened in 1890. The generous hotel rooms and suites herald the dawn of a new era at Hotel Pilatus-Kulm with its distinguished tradition. ... more   less 
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Also Known As:
Hotel Pilatus-Kulm Kriens, Canton Of Lucerne, Switzerland

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