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“Comfortable stay” 4 of 5 bubbles
Review of Mercure Maurepas Saint-Quentin

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Mercure Maurepas Saint-Quentin
Ranked #1 of 5 Hotels in Maurepas
Norwich, United Kingdom
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Comfortable stay”
4 of 5 bubbles Reviewed June 10, 2012 via mobile

We stayed at the hotel for three nights as part of a coach tour and found the rooms to be very comfortable, clean and well equipped. The staff were friendly and the restaurant was opened especially for us as it doesn't normally open at the weekend. Food and drink is pricy though - we found it to be better value in central Paris. The hotel location is way outside the city so not an ideal choice if you specifically want to visit Paris. On our first evening, we were unable to work the shower and a call to reception was all that was needed for prompt assistance. The following evening we returned to our room to find it had been made up with only one bath towel and, even more bizzare, two new wrapped tea bags had been left in the bathroom sink! Again, a call to reception and we were brought the needed extra towel. We didn't mention the tea bags - just too strange. Breakfast was fine for us but as we were a large coach party who had pre-booked, it was a shame that the dining room ran out of orange juice, coffee and bread - which affected those who were down to breakfast on the later sitting. In fact our coach driver himself located extra loaves in the kitchen and brought them out to the dining room - it seems the kitchen staff were holding them back for some reason. Actually, we enjoyed our stay overall we would happily return.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank PinkParasols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    37
    83
    52
    11
    6
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20
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Novi Ligure, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 28, 2012

I would say it has been a good staying. My room was confortable, very clean, not huge but more than enough for a single room.
The parking is really confortable and free, right in front of the hotel and even the wireless internet connection if free... good point.
I had a dinner in the joint restaurant and it was normal, not really good: a bit ordinary. Served dishes were "crowded" : in the same steak dish they put : the steak , a salad , a small pot with chips and anotherone with a brown souce... there wans't neither the space to cut the steak. I think they should take care more of presentation.

  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank NGB1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laetitia N, Directeur général at Mercure Maurepas Saint-Quentin, responded to this review, March 1, 2012
Dear Guest,
Thank you for yous comments about your experience, especially about the restaurant.
All comments are important to implement imrpovements.
I hope we will have the peasure to welcome you again soon.
Regards
Laetitia NIVET
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 20, 2011

The staff were friendly and helpful. The hotel was busy as we were on a coach tour which comprised of around 100 people but the staff did manage well under the circumstances. Good if you need to stay in the area but it is quite a way from Central Paris if that is where you want to be.

Room Tip: Rooms at the rear are quiter than those at the front.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ripware
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 8, 2011

Clean hotel and friendly staff. Recommended but beware restaurant doesn't serve dinners at weekends.

  • Stayed May 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Chrissy036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adjointdirection, adjointe de direction at Mercure Maurepas Saint-Quentin, responded to this review, July 17, 2011
Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0130515727.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pascale CHAIGNOT-DELACROIX
Adjointe de Direction
BEST WESTERN Maurepas St-Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 23, 2011

Am writing this review on my third stay, as this property definitely makes an effort to provide a pleasant experience with a good level of consistent professionalism. The rooms have been renovated and have a modern functional appearance and perhaps could enjoy better lighting particularly over the desk area.
The hotel restaurant is excellent and rivals easily with sought after upmarket standalone restaurant. The restaurant service is very pleasing, although a little on the slow side.
Wifi is free and available throughout the hotel. Front desk duties are delivered in a professional manner consistent with the best practices in the hospitality industry.
For a business stay in the South West are of Paris, clearly the best choice. Strongly recommended.

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LEMD49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adjointdirection, adjointe de direction at Mercure Maurepas Saint-Quentin, responded to this review, July 17, 2011
Hi,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0130515727.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pascale CHAIGNOT-DEALCROIX
Adjointe de Direction
BEST WESTERN Maurepas St-Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Level Contributor
208 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 bubbles Reviewed June 22, 2011

Vistited here in May this year touring on coach party of some 45+ passengers. The reception was wonderful a small refreshing welcome drink with happy smiling faces. The restaurant had liased with me and an evening meal arranged at a reasonable charge, which was pleasant and all the peole eating thoroughly enjoyed it. Breakfasts were a group thing basic but sufficient for our needs. Rooms well cleaned and appointed nothing needed, and several good nights sleep were had by all. A well placed hotel about 40mins from Paris, well placed to visit Monets gardens at Giverney and to drive up to Rouen. Great hotel for groups, and individuals alike, a short wlk into the nearby town where there was a market and other shops if required.

Room Tip: Great comfortable hotel very helpful friendly staf
See more room tips
  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Tourman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adjointdirection, adjointe de direction at Mercure Maurepas Saint-Quentin, responded to this review, July 17, 2011
Hi,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0130515727.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pascale CHAIGNOT-DELACROIX
Adjointe de Direction
BEST WESTERN Maurepas St-Quentin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed June 2, 2010

This was a hotel that was potentially fairly average, made special by the manner of the service, without exception. I had cause to communicate before our trip as part of a group and was dealt with in a very pleasant & helpful manner on the phone. Once we arrived nothing was too much trouble - we were greeted on arrival with a drink of orange juice, the kitchen opened specially when we asked ahead of arrival if about half our number could eat on a Friday night when it was usually closed. The refurbished first floor had very nice rooms [though I found the pillows unusable - sort of 'blown up' with air that reinflated like balloons below your ear if you tried to flatten them - luckily I'd brough a pillow - my husband made do but was uncomfortable] and nice bathrooms with gratis products (though the water temperature of the shower was fiendishly hard to regulate). Our breakfast was adequate for the groups' all-in tariff. The hotel was very quiet and the rooms' full length curtains were lined with a light block layer - finally people are learning that we don't all sleep well with paper-thin, light coloured curtains - hurrah!!

  • Stayed May 2010
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank DCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Maurepas Saint-Quentin

Property: Mercure Maurepas Saint-Quentin
Address: 1 Rocade de Camargue, 78310 Maurepas, France (Formerly BEST WESTERN PLUS Maurepas St-Quentin)
Location: France > Ile-de-France > Yvelines > Maurepas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Maurepas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Maurepas Saint-Quentin 4*
Number of rooms: 89
Official Description (provided by the hotel):
Mercure Maurepas St-Quentin hotel welcomes your professional and private events. At the gates of the Saint Quentin en Yvelines and Trappes-Elancourt business districts, near Versailles and the Chevreuse valley, the Mercure Maurepas St-Quentin hotel welcomes your professional or private stays in a caring and cosy atmosphere. ... more   less 
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Also Known As:
Best Western Maurepas St-Quentin Hotel Maurepas

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